Publications

07 Mar 2022
News

Effective Leaders Share the Spotlight with Their Teams

Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details

14 Dec 2007
Op-Ed

When Your Product Becomes a Commodity

lose market share but improve profitability. 2. Compensate your salesforce on profit margin, not sales revenues. A volume-based salesforce will sign up any customer, regardless of profitability. That's OK early in the product life cycle... View Details

Keywords: by John Quelch

23 Mar 2011
Working Paper Summaries

Do US Market Interactions Affect CEO Pay? Evidence from UK Companies

Keywords: by Joseph J. Gerakos, Joseph D. Piotroski & Suraj Srinivasan

October 2000 (Revised December 2008)
Case

Doyle's Dealmaking Dilemma (A): Negotiating the Job Search

By: James K. Sebenius

MBA student Doyle Williams searches for his ideal job in a private equity group and uses his negotiation skills to try to attain the best possible compensation package. A rewritten version of an earlier case. View Details

Keywords: Compensation and Benefits; Job Search; Negotiation Process; Personal Development and Career

Sep 07 2022
Short Film

Program Preview: Leading in the Digital Era

02 Aug 2011
Working Paper Summaries

To Groupon or Not to Groupon: The Profitability of Deep Discounts

Keywords: by Benjamin Edelman, Sonia Jaffe & Scott Duke Kominers; Retail; Technology

July 2005 (Revised February 2009)
Case

Eureka Forbes Ltd.: Managing the Selling Effort (A)

By: Das Narayandas and Kerry Herman

The CEO of EFL (India), a direct sales organization, must decide which changes to the sales compensation systems would better motivate his sales reps and improve their sales performance. View Details

Keywords: Compensation and Benefits; Management; Performance Improvement; Sales; Motivation and Incentives; India

01 Apr 1996
News

Stewards of the Seventh Generation

heat-trapping gases such as carbon dioxide that are released into the atmosphere when coal and petroleum products are burned. That same day, the Wall Street Journal reported that in California and Arizona,... View Details

Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb

04 Sep 2001
Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

hold these positions? Do they strike you as wise? Near-Pareto improvements include policy changes that create vast benefits for some and comparatively trivial losses for others. —From "You Can't Enlarge... View Details

Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk

February 2000 (Revised April 2001)
Case

Boston Medical Group

By: Richard M.J. Bohmer and Bruce L. Hall

Describes the structure of a variable compensation plan for physicians implemented by a Massachusetts medical group practice. Examines issues such as balancing group and individual risk and selection of performance metrics (productivity and patient satisfaction). View Details

Keywords: Customer Satisfaction; Health Care and Treatment; Executive Compensation; Management Practices and Processes; Risk Management; Standards; Risk and Uncertainty; Health Industry

Find at Harvard

Web

The Intersection of Public Relations and Photography | Baker Library | Bloomberg Center | Harvard Business School

‘objectively’ the myths of the American experience.” 24 PR departments in industry thus eagerly enlisted artists whose names could lend both prestige and a sense of social realism to their portrayals of large corporations. Corporations,... View Details

06 Aug 2018
Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

polesnoy As technology commoditization begins speeding up again, it’s a great time to be a consumer in search of a state-of-the-art flat panel TVs, but less comfortable for manufacturers hoping to make a profit. That’s according to recent research by Willy Shih, Robert... View Details

Keywords: by Sean Silverthorne; Manufacturing; Electronics

January 2009
Case

Berkshire Hathaway

By: Bharat N. Anand and Samhita Patwardhan Jayanti

Berkshire Hathaway describes the history and strategy of one of the best known investment firms over the last forty years. The case describes the investment philosophy of Warren Buffett, its legendary chairman and CEO, the gradual diversification of its portfolio, its... View Details

Keywords: History; Private Equity; Diversification; Resource Allocation; Investment Portfolio; Corporate Strategy; Investment; Corporate Governance

26 Apr 2010
News

The Pay Problem

12 May 2016
News

What Ernest Shackleton has in common with Jeff Bezos and Elon Musk

Will space explorers create new ventures that benefit us, or will they (like the old factory whaling ships) exploit and ravage natural landscapes that had been untouched? Will even less human restraint in... View Details

January 2017
Case

The Six CEOs of Tyco International Ltd.

By: John R. Wells and Gabriel Ellsworth

In September 2016, Johnson Controls, Inc. completed the acquisition of Tyco International PLC, a $9.9 billion business with operating profits of $884 million. The purchase consideration was $14.4 billion. Although the deal was billed as a merger, Ireland-based Tyco... View Details