Communications Industry - Publications - Faculty & Research

13 Jul 2010
First Look

First Look: July 13

holding across a wide range of industries and controlling for factors such as productivity and related technological capabilities. The results are explicated by a framework I develop for understanding the drivers of this behavior and... View Details

Keywords: Martha Lagace

15 Jul 2008
First Look

First Look: July 15, 2008

experience at a detailed level. The companies' responses are paired with the students' letters and the entire collection is made available to the class. The collection can be compelling. Students are quick to sense which organizations value customer View Details

Keywords: Martha Lagace

02 Apr 2019
First Look

New Research and Ideas, April 2, 2019

the company’s policy for awarding sales incentive compensation on HMM, as well as how they communicated with employees and the firm’s sole shareholder, the Harvard Business School. Purchase this... View Details

Keywords: Dina Gerdeman

08 Aug 2017
First Look

First Look at Research and Ideas, August 8, 2017

intuitions from industrial organization can be reversed: Collusion may become easier as market concentration falls, and market entry may in fact facilitate collusion. In particular, price collusion can be sustained by a strategy in which... View Details

Keywords: Sean Silverthorne

15 Sep 2009
First Look

First Look: September 15

innovations. Ceteris paribus, the share of resources spent on development of general innovations, increases with the stability of the market share of the industry leader. As market shares become less persistent, the model predicts an... View Details

Keywords: Martha Lagace

01 May 2018
First Look

First Look at New Research and Ideas, May 1, 2018

rents from firms producing and commercializing products. In this Industry Note, we describe the origin, evolution, costs, benefits, and future outlook for Patent Trolling in the United States. Purchase this case:... View Details

Keywords: Sean Silverthorne

23 Apr 2001
Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

kitchen; Howard Schultz's early office was the prep room for his first café; and Michael Dell began assembling PCs in his college dorm room. How did they go from these beginnings to creating global organizations that became industry... View Details

Keywords: by Martha Lagace

20 Aug 2024
Book

Why Competing With Tech Giants Requires Finding Your Own Edge

thriving products at their core. To ensure sustained growth of an ecosystem, a company must prioritize the defensibility of its product. In the case of Anker, the company was able to convince industry leaders, such as Apple and Costco, to... View Details

Keywords: by Feng Zhu; Technology; Information Technology

20 May 2013
Research & Ideas

The Long-Term Fix to US Competitiveness

beginning of the Industrial Age that the advent of mass production would mean there would be no jobs for the vast majority of the population, but we reinvested and gained productivity and expanded the economy." Innovation has driven... View Details

Keywords: by Stephanie Schorow & Harvard Gazette

11 Sep 2012
First Look

First Look: September 11

and publishing activities. Second, entrepreneurs engaged in the creation of industry associations which could advocate, as well as give the nascent industry credibility and create standards. Finally,... View Details

Keywords: Sean Silverthorne

September 1998 (Revised September 2001)
Case

IBM's Reinventing Education (A)

By: Rosabeth M. Kanter

Describes IBM's national innovation strategy to transform K-12 public education through new solutions developed by IBM engineers and consultants using information technology. Examples are: data warehousing in Broward County, FL schools, tracking software for the... View Details

Keywords: Social Enterprise; Innovation Strategy; Information Technology; Education; Business and Community Relations; Information Technology Industry; Information Technology Industry; San Jose; Philadelphia; Ohio; Florida

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March 1994 (Revised October 1994)
Case

Reading Energy

By: Forest L. Reinhardt

Reading Energy builds facilities that produce energy from nontraditional fuels. A privately held, entrepreneurial organization, it has spent six years developing a plan to build a waste-to-energy plant in the town of Robbins, Illinois. The plant would burn municipal... View Details

Keywords: Energy Generation; Wastes and Waste Processing; Business and Community Relations; Business Plan; Agreements and Arrangements; Contracts; Risk and Uncertainty; Government and Politics; Environmental Sustainability; Business Strategy; Energy Industry; Energy Industry; Illinois

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September 2013 (Revised June 2017)
Case

IBM and the Reinvention of High School (A): Proving the P-TECH Concept

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

IBM's Corporate Citizenship office created a social and organizational innovation in public education through a business-school partnership. IBM's Stanley Litow was the key architect in designing Pathways in Technology Early College High School, known as P-TECH. The... View Details

Keywords: Innovation; Partnerships; Leadership; Partners and Partnerships; Education; Business and Community Relations; Change; Innovation and Invention; Education Industry

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August 2009
Article

Mental Accounting and Small Windfalls: Evidence from an Online Grocer

By: John Beshears and Katherine L. Milkman

We study the effect of small windfalls on consumer spending decisions by comparing the purchases online grocery customers make when redeeming $10-off coupons with the purchases they make without coupons. Controlling for customer fixed effects and other variables, we... View Details

Keywords: Mental Accounting; Windfalls; Marginal Propensity To Consume; Coupons; Marketing Communications; Consumer Behavior; Accounting; Cognition and Thinking; Retail Industry

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June 2016
Teaching Note

$19B 4 txt app WhatsApp...omg!

By: David J. Collis

Teaching note for HBS No. 715-441 on Facebook's $22 billion acquisition of WhatsApp. View Details

Keywords: Entrepreneurship; Finance; Management; Strategy; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry

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28 Aug 2012
First Look

First Look: August 28

Risk Authors: Francois Brochet, Maria Loumioti, and George Serafeim Abstract Using conference call transcripts to measure the time horizon that senior executives emphasize when they communicate with investors, we explore the effect of... View Details

Keywords: Sean Silverthorne

15 Oct 2001
Research & Ideas

Rethinking E-Leadership

a labor-intensive commitment to instilling in people "a strategy of preeminence"—the belief that they can make a difference in their industry or in the lives of their customers. Such coaching and mentoring take time; even so,... View Details

Keywords: by Melissa Raffoni

07 Nov 2011
Research & Ideas

The Forgotten Book that Helped Shape the Modern Economy

preoccupied with how trade could be a form of conquest and how political communities could best nurture and encourage their industries against foreign competitors. In addition to ideas, the economic policies... View Details

Keywords: by Sean Silverthorne

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

people he knows, but can he persuade Congress to act? If he’s a good communicator and good negotiator and good creator of shared value, he’ll figure out something that works for House Speaker Paul Ryan and for Senate Minority Leader Chuck... View Details

Keywords: by Christina Pazzanese