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  • All HBS Web  (5,641)
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  • October 2007 (Revised July 2016)
  • Teaching Note

Gordon Bethune at Continental Airlines

By: Anthony J. Mayo
A $385 million loss for the final months of fiscal year 1994 signaled Continental might go bankrupt. Could new CEO Gordon Bethune turn Continental around? Continental was in dire straits because the deregulation of the commercial airline industry in 1978 ushered in a... View Details
Keywords: Transformation; Insolvency and Bankruptcy; Profit; Leading Change; Organizational Change and Adaptation; Performance Improvement; Labor and Management Relations
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Mayo, Anthony J. "Gordon Bethune at Continental Airlines." Harvard Business School Teaching Note 408-071, October 2007. (Revised July 2016.)
  • August 2011 (Revised October 2011)
  • Case

PureTech Ventures in 2011

By: Andrei Hagiu, Cesar Castro and Sarah Murphy
In early May 2011, Daphne Zohar, founder and managing partner of PureTech Ventures, a life science venture creation company in Boston, MA, was reviewing a term sheet she had just received from a venture capital (VC) firm for one of PureTech's portfolio companies. The... View Details
Keywords: Business Ventures; Business Startups; Venture Capital; Investment; Innovation and Invention; Negotiation; Partners and Partnerships; Science-Based Business; Opportunities; Boston
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Hagiu, Andrei, Cesar Castro, and Sarah Murphy. "PureTech Ventures in 2011." Harvard Business School Case 712-419, August 2011. (Revised October 2011.)
  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

distills the formula down to five key ingredients: Connecting employees with what drives them, and this is usually focused around finding ways to make the world a better place; Creating genuine human connection among employees and... View Details
Keywords: by Michael Blanding; Retail
  • September 2019 (Revised July 2025)
  • Case

Keroche (A): Fighting for Share in the Kenyan Alcoholic Drinks Market

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding
This case discusses the challenges faced by Kenyan alcoholic drinks producer Keroche Industries Limited in 2003, when the Kenyan government accused the company of manufacturing and selling substandard alcoholic drinks, revoked its liquor licenses, and shut down its... View Details
Keywords: Keroche; Alcohol; Wine; Manufacturing; Informal Market; Regulation; Illicit; Illegal; Shutdown; Factory; Low-income Consumers; Multinational; Local; Government; Allegations; Accusations; Negative Press; EABL; Tusker; Beer; SAB; Chang'aa; Naivasha; Rift Valley; East Africa; Lawsuit; Legal Battle; Business Ventures; Business Exit or Shutdown; Business Growth and Maturation; Business Startups; Production; Safety; Quality; Distribution; Small Business; Family Business; Crime and Corruption; Customer Focus and Relationships; Decisions; Income; Demographics; Geographic Scope; Geographic Location; Goods and Commodities; Government Legislation; Growth and Development; Business History; Lawsuits and Litigation; Laws and Statutes; Lawfulness; Goals and Objectives; Consumer Behavior; Market Entry and Exit; Problems and Challenges; Social Issues; Poverty; Strategy; Competition; Entrepreneurship; Manufacturing Industry; Food and Beverage Industry; Kenya; Nairobi; Africa
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Casadesus-Masanell, Ramon, and Pippa Tubman Armerding. "Keroche (A): Fighting for Share in the Kenyan Alcoholic Drinks Market." Harvard Business School Case 720-390, September 2019. (Revised July 2025.)
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

purpose, and in turn put workers at a greater risk for depression, opioid addiction, and even suicide, Whillans says. “It’s important for managers to realize the psychological threat that workers are facing... View Details
Keywords: by Michael Blanding
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

told by one group, but also going back and having confirmative conversations with others. Others will go a few layers below the senior management team and engage middle-management, who are often willing to be absolutely candid and have a... View Details
Keywords: by Michael Blanding
  • Career Coach

Mandy Xu

serving the client – and is happy to share her takeaways. She welcomes conversations with students looking for the right career fit post-MBA and enjoys dialogue around personal values and fulfillment. To book an appointment, please send... View Details
  • 28 Oct 2020
  • Blog Post

Keep Your Weary Workers Engaged

We recently asked 600 CEOs: What is keeping you awake at night during this global pandemic? A major and multifaceted concern that emerged is how to keep employees motivated when their world is crashing around them. The circumstances of... View Details
Keywords: All Industries
  • 08 Dec 2020
  • Blog Post

Keep Your Weary Workers Engaged

We recently asked 600 CEOs: What is keeping you awake at night during this global pandemic? A major and multifaceted concern that emerged is how to keep employees motivated when their world is crashing around them. The circumstances of... View Details
  • 19 Aug 2002
  • Research & Ideas

Here Comes Internet2—Time to Shed Dot Vertigo

IT that is not quite justified, based on all the work that continues to be done around the world, he said. Managers need to understand the opportunities and threats of Internet2 for their companies, because... View Details
Keywords: by Martha Lagace
  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

highlight the pros and cons of each knowledge production model, help identify the scope of the empirical generalization of prior studies comparing the information quality of the two production models, and offer implications for organizations View Details
Keywords: Sean Silverthorne
  • March 2007 (Revised May 2012)
  • Case

PRG-Schultz International

By: Paul W. Marshall and James Weber
PRG-Schultz will run out of cash within a couple of months unless the new CEO can reduce costs and restructure the company's debt. PRG was the dominant market leader in the audit recovery industry. The industry consisted of firms which employed accounting professionals... View Details
Keywords: History; Organizational Change and Adaptation; Leadership; Restructuring; Cost Management; Insolvency and Bankruptcy; Borrowing and Debt; Accounting Audits; Accounting Industry
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Marshall, Paul W., and James Weber. "PRG-Schultz International." Harvard Business School Case 807-126, March 2007. (Revised May 2012.)
  • November 2014
  • Case

BRAC in 2014

By: Tarun Khanna, Rachna Tahilyani, Reeti Roy and Aldo Sesia
In the early 1970s BRAC was a startup nongovernmental organization (NGO) working in Bangladesh. By 2014, it was the world's largest NGO. It had a strong presence in Bangladesh and had begun to deliver social development programs in nine other countries. Its founder and... View Details
Keywords: BRAC; Bangladesh; NGO; Strategy; Business Model; Business Organization; Social Entrepreneurship; Innovation and Management; Growth and Development Strategy; Social Enterprise; Social Issues; Poverty; Bangladesh
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Khanna, Tarun, Rachna Tahilyani, Reeti Roy, and Aldo Sesia. "BRAC in 2014." Harvard Business School Case 715-414, November 2014.
  • Web

Africa - Global

management issues, trends, and practices, as well as develop locally relevant case studies and course materials for use in business education programs around the world. The Africa Research Center also... View Details
  • 03 May 2024
  • Research & Ideas

How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact

some sort of mechanism that brings us together,” says Roche. “Our study shows that geography can be super powerful because you don’t necessarily pick who you’re going to run into, as it’s more provided by the physical environment.” Roche cowrote the paper, recently... View Details
Keywords: by Ben Rand
  • Web

2023 Reunion Presentations - Alumni

the future of the field. Turning the Great Resignation into the Great Attraction Associate Professor Ethan Bernstein (MBA 2002, DBA 2013) + More Info – Less Info Talent markets are shifting. Until recently, job seekers focused mainly on... View Details
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

Contending with that value maximization approach is "stakeholder theory" which says that managers should make decisions so as to take into account all of the interests of all stakeholders in a firm. (Stakeholders, he notes,... View Details
Keywords: by Michael C. Jensen
  • Web

Creating Shared Value - Institute For Strategy And Competitiveness

Cases View a list of published and in-progress case studies about how companies around the world create shared value. Current cases include Discovery Limited, Dow, and more. Read about CSV cases CSV in Practice Learn how the nonprofit... View Details
  • 16 Jun 2021
  • Blog Post

Seeing Everyday as a New Adventure: Reflections for Father's Day

Chad Losee, HBS MBA 2013 graduate and current HBS Managing Director of MBA Admissions and Financial Aid, shares his experience being a dad to his four boys. Tell us about your family. My wife and I have four growing boys. Lots of energy... View Details
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

Can the art and science of management help public schools improve student performance? In the fall of 2001, faculty and staff from the Harvard Business School (HBS) and the Harvard Graduate School of Education (HGSE) began to discuss how... View Details
Keywords: by Mallory Stark; Education
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