Publications

November 2017
Case

iRobot: Moving Beyond the Roomba

By: Rajiv Lal and Scott Johnson

The makers of the Roomba, a robotic vacuum cleaner, connected the latest version of their product to the Internet. This new feature opened up a wealth of new opportunities and challenges for the company. View Details

Keywords: Irobot; Smart Home; Connected Home; Roomba; Vacuum; Mapping; Internet Of Things; Connected Products; Organizational Structure; Organizational Design; Information Infrastructure; Applications and Software; Digital Platforms; Mobile and Wireless Technology; Consumer Products Industry; Electronics Industry; Manufacturing Industry; Technology Industry; United States

30 Apr 2001
Research & Ideas

New Paths to Success in Asia

business, Portnet.com, that licenses its world-class transshipment port operations and technology to ports around the world. In some cases, PSA not only sells the software but also operates the port. I'm looking at how Singapore is using... View Details

Keywords: by Alejandro Reyes & Deborah Blagg

February 2025
Article

Disclosure, Humanizing, and Contextual Vulnerability of Generative AI Chatbots

By: Julian De Freitas and I. Glenn Cohen

In the wake of recent advancements in generative AI, regulatory bodies are trying to keep pace. One key decision is whether to require app makers to disclose the use of generative AI-powered chatbots in their products. We suggest that some generative AI-based chatbots... View Details

Keywords: AI and Machine Learning; Governing Rules, Regulations, and Reforms; Applications and Software; Well-being

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Web

2+2 Program | MBA

and technology. Employees within these companies engage with customers, create products and services, and manage staff.) Entrepreneurship (including founding an organization or joining an early-stage start-up.) Technically-demanding roles (e.g. engineering, View Details

01 Dec 2017
News

Research Brief: Better Brainstorming

having a high verbal fluency and a willingness to share). The budding entrepreneurs were then asked to work together to come up with new software products for the booming Indian wedding industry. The ideas generated by the teams were... View Details

Keywords: Jennifer Myers

01 Oct 1997
News

After 27 Years at HBS, Shapiro Shifts Professional Focus

whose new office is located in Concord, Massachusetts, will continue to pursue independent research in areas such as performance-based pricing, software pricing, and professional-service pricing; the management of large, industrial sales... View Details

Fast Answer

Factiva: Advanced Searching

spending" as well as the word "canada" or merger or acquisition finds items containing either "merger" or "acquisition" not software not spreadsheets finds items containing the word... View Details

Profile

Ravi Belani

believe in it, and back it up with data, logic and reasoning.” Back to the future Ravi has returned to Draper Fisher Jurvetson as an Associate, where he serves on the boards of innovative technology start-ups such as DesiHits, Redux, LiveMedia, Yield View Details

Profile

Ann Lucena

Organization where she is consulting with the American Society of Addiction Medicine. "I'm helping them create a business plan for software they'd like to launch. It's an exploratory project: Is it feasible? If so, what's the best... View Details

Web

Password Managers | Information Technology

only use Apple products. What about using my browser to store passwords? This is not recommended for sensitive accounts. Web browsers are fairly easy to break into, and lots of malware, browser extensions, and even honest software can... View Details

01 Oct 2021
News

HBS-Harvard Collaboration Fosters New Ventures

helped a few dozen people file for bankruptcy has grown into an educational platform, online community, and set of self-service software tools that help people determine whether filing for bankruptcy is the right move for them and walk... View Details

May 2024
Article

The Health Risks of Generative AI-Based Wellness Apps

By: Julian De Freitas and G. Cohen

Artifcial intelligence (AI)-enabled chatbots are increasingly being used to help people manage their mental health. Chatbots for mental health and particularly ‘wellness’ applications currently exist in a regulatory ‘gray area’. Indeed, most generative AI-powered... View Details

Keywords: AI and Machine Learning; Well-being; Governing Rules, Regulations, and Reforms; Applications and Software

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March 2017 (Revised February 2018)
Case

VMware and the Public Cloud

By: Raffaella Sadun and Christine Snively

In 2015, VMware, a pioneer in server and network virtualization and a member of parent company EMC’s “federation” of companies, had set its sights on becoming a leading public cloud provider. Two years prior, VMware first entered the public cloud market with its vCloud... View Details

Keywords: Information Technology; Information Infrastructure; Applications and Software; Growth and Development Strategy; Internet and the Web; Computer Industry; Technology Industry; Information Technology Industry

21 Jul 2015
First Look

First Look: July 21, 2015

from its historical competence in hardware to become a provider of hardware and software for managing transactions across a range of industries and payments methods. Nuti envisioned a world in which consumers would use NCR hardware or... View Details

Keywords: Sean Silverthorne

01 Jun 2024
News

Case Study: Ready for an Upgrade

her in building a solution? They founded Stell in 2022. Its initial product is a software platform designed to help engineers track technical specifications from the initial concept through engineering, execution, manufacturing, and... View Details

Keywords: Jen McFarland Flint; Computer Systems Design and Related Services; Professional Services

January 2018 (Revised January 2020)
Case

STRIVR: Changing the Game in Virtual Reality

By: Rajiv Lal, Matt Denison, Robert Higgins and Scott Johnson

The CEO of a growing virtual reality company that trains athletes must decide whether or not to stay in sports or expand into other areas. View Details