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Show Results For
- All HBS Web
(7,053)
- People (15)
- News (1,988)
- Research (4,284)
- Events (45)
- Multimedia (116)
- Faculty Publications (3,231)
- January 2004 (Revised February 2006)
- Case
Raymond James Financial
Raymond James Financial (RJF) currently sells financial services through two channels. It is considering adding a third in the "middle" of the other two. The current strategy has one channel with employees and another with independent contractors. These attract very... View Details
Keywords: Organizational Change and Adaptation; Salesforce Management; Marketing; Distribution Channels; Human Resources; Financial Services Industry; Service Industry
Godes, David B. "Raymond James Financial." Harvard Business School Case 504-027, January 2004. (Revised February 2006.)
- Web
Organizational Behavior Faculty - Faculty & Research
Matsushita Professor of Leadership Jeffrey T. Polzer UPS Foundation Professor of Human Resource Management Ryan L. Raffaelli Marvin Bower Associate Professor Lakshmi Ramarajan Diane Doerge Wilson Professor of Business Administration James... View Details
- 01 May 2013
- What Do You Think?
Why Isn’t ‘Servant Leadership’ More Prevalent?
Servant leadership is experienced so rarely because of trends in the leadership environment, the scarcity of human qualities required, demands that the practice places on the practitioner, and the very nature of the practice itself. As... View Details
Keywords: by Jim Heskett
- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
It would seem to make sense that when companies recognize their workers with awards, they are likely to see a boost in morale and perhaps even inspire them to work harder. It turns out that sometimes rewarding employees for good behavior can actually backfire, leading... View Details
- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
that will relieve humanity of mind-numbing desk work with attendant improvements in quality and reductions in cost and allow people to pursue more creative and interesting work? Or a tool so powerful that it begins to crowd out even the... View Details
- 20 Jan 2015
- First Look
First Look: January 20
link: http://dx.doi.org.ezp-prod1.hul.harvard.edu/10.1016/j.jebo.2014.10.004 January 2015 Economic Journal Does Management Matter in Schools? By: Bloom, Nicholas, Renata Lemos, Raffaella Sadun, and John Van Reenen Abstract—We collect data on operations, targets, and... View Details
Keywords: Sean Silverthorne
- 18 Apr 2023
- Research & Ideas
The Best Person to Lead Your Company Doesn't Work There—Yet
Companies looking for the best possible leaders—and leaders looking to become CEOs—would do well to heed the model of private-equity (PE) backed companies, which often look outside their ranks when hiring for the top job and see excellent results. Three-quarters of new... View Details
- 01 Mar 2024
- News
3-Minute Briefing: Ilana D. Weinstein (MBA 1995)
Weinstein: Standing tall and seeing all of the strategic possibilities in a highly competitive industry. I grew up in New York City and worked in every store along our 10-block radius. I learned how to sell and negotiate at a young age. There’s a scrappiness and... View Details
- 31 Oct 2023
- Research & Ideas
Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change
involved. Shift to programs that humanize your employees and prompt leaders within your organization to care about their dreams and hardships they face. “Once we as a society move away from monetizing and extracting profit from people's... View Details
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
transition is urgently required if more young people are to launch successful careers that will lead to economic security. “What’s left are the things that are hard to automate, called foundational or human skills.” Even as unemployment... View Details
- Article
The (Perceived) Meaning of Spontaneous Thoughts
By: Carey K. Morewedge, Colleen Giblin and Michael I. Norton
Spontaneous thoughts, the output of a broad category of uncontrolled and inaccessible higher-order mental processes, arise frequently in everyday life. The seeming randomness by which spontaneous thoughts arise might give people good reason to dismiss them as... View Details
Keywords: Spontaneous Thoughts; Self-Insight; Meaning; Attribution; Judgment And Decision Making; Decision Making; Cognition and Thinking
Morewedge, Carey K., Colleen Giblin, and Michael I. Norton. "The (Perceived) Meaning of Spontaneous Thoughts." Journal of Experimental Psychology: General 143, no. 4 (August 2014): 1742–1754.
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
executives made it clear that Walmart was equally committed to the complex, costly effort required to train its human workers. “I want to be clear that we don’t believe technology is the answer to everything,” McMillon stated in a 2017... View Details
- 25 Oct 2013
- Working Paper Summaries
Management: Theory and Practice, and Cases
- 2021
- Article
Institutional Policies for a Healthy Anthropocene Society
By: Andrew J. Hoffman, P. Devereaux Jennings and Nicholas A. Poggioli
The Anthropocene epoch refers to the geological epoch, now underway, that is defined by monumental, human-caused geophysical changes in planetary ecosystems. Human society is also changing, marked by an equally profound shift in attitudes, beliefs, and practices. In... View Details
Hoffman, Andrew J., P. Devereaux Jennings, and Nicholas A. Poggioli. "Institutional Policies for a Healthy Anthropocene Society." Behavioral Science & Policy 7, no. 2 (2021): 111–127.
- December 2019
- Supplement
The Business of Pain: Johnson & Johnson and the Promise of Opioids (B)
By: Erik Snowberg, Trevor Fetter and Amy W. Schulman
This case is designed to provide an engrossing overview of stakeholder capitalism through a vigorous discussion of the conflicts that can arise when trying to serve multiple stakeholders.
In 2007, Johnson & Johnson’s (J&J) subsidiary Janssen has to decide whether or... View Details
Keywords: Opioids; Addiction; Business and Stakeholder Relations; Product Launch; Ethics; Society; Pharmaceutical Industry
Snowberg, Erik, Trevor Fetter, and Amy W. Schulman. "The Business of Pain: Johnson & Johnson and the Promise of Opioids (B)." Harvard Business School Supplement 720-423, December 2019.
- February 2016
- Teaching Note
Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired
By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
Following a successful military career as an Army Nurse, achieving rank as Major General, becoming the first female Acting Surgeon General of the Army, and the 22nd Chief of the Army Nurse Corps, Pollock developed a vested interest in improving the lives of the... View Details
Keywords: Health
- April–June 2014
- Article
Firmes mondialisées et imaginaire de la beauté
By: G. Jones
This article highlights the role of business enterprises as influences on ideals of human beauty. The homogenization of such ideals has been one of the most noteworthy features of globalization over the last two centuries. This study suggests that firms were both... View Details
Keywords: American History; Economic History; Business History; Globalization; Entrepreneurship; History; Beauty and Cosmetics Industry; Europe; North and Central America
Jones, G. "Firmes mondialisées et imaginaire de la beauté." Relations internationales 157 (April–June 2014): 131–146.
- December 2010
- Article
Markets, Morals, and Practices of Trade: Jurisdictional Disputes in the U.S. Commerce in Cadavers
By: Michel Anteby
This study examines the U.S. commerce in human cadavers for medical education and research to explore variation in legitimacy in trades involving similar goods. It draws on archival, interview, and observational data mainly from New York state to analyze market... View Details
Keywords: Education; Goods and Commodities; Trade; Lawfulness; Moral Sensibility; Market Participation; Management Practices and Processes; New York (state, US)
Anteby, Michel. "Markets, Morals, and Practices of Trade: Jurisdictional Disputes in the U.S. Commerce in Cadavers." Administrative Science Quarterly 55, no. 4 (December 2010): 606–638.
Marketing Metaphoria
Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a groundbreaking book... View Details
- Web
Community Values | About
instruct students in business ethics has been explored by the faculty. Since that time, ethics has been an integral part of the curriculum, sometimes as a separate required course, but always as a key component of classes such as human... View Details