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  • September 2017
  • Editorial

Helping Patients with Cancer Navigate Narrow Networks

By: Stephen M. Schleicher, Emeline M. Aviki and Thomas W. Feeley
The Affordable Care Act of 2010 (ACA) was designed primarily to improve patient access to affordable health care. The access-expanding provisions of the ACA included federal- and state-based health insurance exchanges with minimum coverage requirements and preexisting... View Details
Keywords: Health Care and Treatment; Insurance; Problems and Challenges; United States
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  • Research Summary

Multinational Firms, Labor Market Discrimination, and the Capture of Competitive Advantage by Exploiting the Social Divide

The organizational theory of the multinational firms holds that foreignness is a liability, and specifically that lack of embeddedness in host-country social networks is a source of competitive disadvantage; meanwhile the literature on labor market discrimination... View Details
Keywords: Multinational Firm; Multinationals; Labor Market Discrimination
  • Article

Medical Group Structural Integration May Not Ensure That Care Is Integrated, From The Patient's Perspective

By: Michaela J. Kerrissey, Jonathan Clark, Mark Friedberg, Wei Jiang, Ashley Kay Fryer, Molly Frean, Stephen Shortell, Patricia Ramsay, Lawrence Casalino and Sara J. Singer
Structural integration is increasing among medical groups, but whether these changes yield care that is more integrated remains unclear. We explored the relationships between structural integration characteristics of 144 medical groups and perceptions of integrated... View Details
Keywords: Integration; Health Care Delivery; Organization Structure; Organizational Structure; Health Care and Treatment; Perception; Perspective; Health Industry; United States
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  • 21 Jan 2010
  • Working Paper Summaries

Going Through the Motions: An Empirical Test of Management Involvement in Process Improvement

Keywords: by Anita L. Tucker; Health
  • 29 Sep 2009
  • First Look

First Look: September 29

  Working PapersLocal Dividend Clienteles Authors:Bo Becker, Zoran Ivkovich, and Scott WeisbennerNBER Working Paper Series, No. 15175, July 2009 Abstract We exploit demographic variation to identify the effect of dividend demand on firm... View Details
Keywords: Martha Lagace
  • 09 Feb 2024
  • HBS Case

Slim Chance: Drugs Will Reshape the Weight Loss Industry, But Habit Change Might Be Elusive

Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC How Workplace Wellness Programs Can Give Employees the Energy Boost They Need Can Amazon Remake Health Care? Feedback or ideas View Details
Keywords: by Lane Lambert; Health; Pharmaceutical

    Innovating in Healthcare: Creating Breakthrough Services, Products, and Business Models

    Innovating in Healthcare offers effective approaches for designing, reworking, and implementing innovative healthcare services, products, and business models. It will help anyone working in healthcare service or product development, from hospitals to... View Details

    • October 2017 (Revised November 2017)
    • Case

    NYC311

    By: Constantine E. Kontokosta, Mitchell Weiss, Christine Snively and Sarah Gulick
    Joe Morrisroe, executive director for NYC311, had some gut instincts but no definitive answer to the question he was just asked by one of the mayor’s deputies: “Are some communities being underserved by 311? How do we know we are hearing from the right people?” Founded... View Details
    Keywords: New York City; NYC; 311; NYC311; Big Data; Equal Access; Bias; Data Analysis; Public Entrepreneurship; Urban Informatics; Predictive Analytics; Chief Data Officer; Data Analytics; Cities; City Leadership; Analytics and Data Science; Analysis; Prejudice and Bias; Entrepreneurship; Public Sector; City; Public Administration Industry; New York (city, NY)
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    • 2022
    • Book

    Healthy Buildings: How Indoor Spaces Can Make You Sick—or Keep You Well

    By: Joseph G. Allen and John D. Macomber
    For too long we’ve designed buildings that haven’t focused on the people inside—their health, their ability to work effectively, and what that means for the bottom line. An authoritative introduction to a movement whose vital importance is now all too clear, Healthy... View Details
    Keywords: COVID-19; Buildings and Facilities; Health; Health Pandemics; Safety
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    • September 2021
    • Article

    Perceptions on Undertaking Regular Asymptomatic Self-testing for COVID-19 Using Lateral Flow Tests: A Qualitative Study of University Students and Staff

    By: Marta Wanat, Mary Logan, Jennifer A. Hirst, Charles Vicary, Joseph J. Lee, Rafael Perera, Irene Tracey, Gordon Duff, Peter Tufano, Thomas Fanshawe, Lazaro Mwandigha, Brian D. Nicholson, Sarah Tonkin-Crine and Richard Hobbs
    Objectives: Successful implementation of asymptomatic testing programmes using lateral flow tests (LFTs) depends on several factors, including feasibility, acceptability and how people act on test results. We aimed to examine experiences of university students... View Details
    Keywords: COVID-19; Self-testing; Health Pandemics; Health Testing and Trials; Behavior
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    • October 2018
    • Supplement

    African Bank Investments Limited (B)

    By: Lynn S. Paine and Will Hurwitz
    Less than a year after joining the board of African Bank Investments Limited (ABIL), the newest director finds himself in difficult discussions with other directors about removing the struggling company’s CEO. The case is set in South Africa in mid-2014 as shares in... View Details
    Keywords: Ethics; Personal Finance; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Crisis Management; Insurance; Leadership; Management; Risk Management; Banking Industry; Financial Services Industry; Insurance Industry; Africa; South Africa
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    • January 2004
    • Article

    Corporate Venturing: The Origins of Unilever's Pregnancy Test

    By: Geoffrey Jones and Alison Kraft
    The relative ability of different sizes of firm and organisational designs to develop and sustain dynamic capabilities in innovation and create new businesses remains a matter of contention. While Chandler among many others has emphasised the pre-eminent role of large... View Details
    Keywords: Business Ventures; Organizational Design; Technological Innovation; Business Startups; Venture Capital; Brands and Branding; Multinational Firms and Management; Product Development; Product Launch; Corporate Entrepreneurship; Great Britain
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    • 19 Sep 2013
    • Working Paper Summaries

    U.S. High-Skilled Immigration, Innovation, and Entrepreneurship: Empirical Approaches and Evidence

    Keywords: by William R. Kerr
    • 19 Dec 2022
    • Research & Ideas

    The 10 Most Popular Articles of 2022

    Two intense years of pandemic distancing and disruption gave way to another sort of distress in 2022—a year of soul searching, burnout, and quiet quitting. The 10 most-read articles on Harvard Business School Working Knowledge showed a... View Details
    Keywords: by Danielle Kost
    • 14 Aug 2023
    • Blog Post

    Crossing the Bridge: A Reflection on the HKS/HBS Joint Degree Program

    Business Administration and Political Science. Prior to my return to academia at Harvard, I was a management consultant advising clients in the financial services industry and a residential real estate... View Details
    • October 2012 (Revised October 2013)
    • Case

    Rock Health

    By: Robert F. Higgins and Ian McKown Cornell
    Rock Health was a San Francisco–based nonprofit organization offering accelerator services to spur innovation at the intersection of healthcare and technology. The company was the creation of Halle Tecco (HBS '11) and her HBS classmate Nate Gross (HBS '11), who met... View Details
    Keywords: Innovation; Incubation; Healthcare Technology; Startups; Entrepreneurship; Innovation and Management; Health Care and Treatment; Business Startups; Health Industry; San Francisco; California; United States
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    • 2017
    • Working Paper

    Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

    By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
    How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload, individuals can increase their service time, up to a point, to complete work more... View Details
    Keywords: Employees; Decision Making; Performance Effectiveness; Performance Productivity
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    • 2013
    • Working Paper

    Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department Ultrasound Order Processing Time

    By: Jillian Berry Jaeker, Anita L. Tucker and Michael H. Lee
    We exploit an exogenous process change at two emergency departments (EDs) within a health system to test the theory that increasing capacity in a discretionary work setting increases wait times due to additional services being provided to customers as a consequence of... View Details
    Keywords: Technology; Demand and Consumers; Service Delivery; Health Care and Treatment; Business Processes; Health Industry
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    • March 2021
    • Case

    Founders Factory

    By: Jeffrey F. Rayport and James Barnett
    In January 2020, Founders Factory (FF) Executive Chairman Brent Hoberman and CEO Henry Lane Fox were considering FF’s expansion strategy. FF operated as a venture capital (VC) fund built around an accelerator and incubator, and organized around sectors within... View Details
    Keywords: Entrepreneurship; Markets; Planning; Expansion; Global Range; Business Model; Talent and Talent Management; Experience and Expertise; Corporate Entrepreneurship; Global Strategy; Innovation Strategy; Growth and Development Strategy; Management Teams; Organizational Change and Adaptation; Partners and Partnerships; Internet and the Web; Mobile and Wireless Technology; Technology Industry; Africa; South Africa; Johannesburg; Europe; France; Paris; United Kingdom; England; London; United States; New York (city, NY)
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    • Web

    Hire Talent

    recruiting policies developed to ensure a level playing field for all constituents. Recruiting Policies Recruiting Calendar Insights & Advice In-Office, Remote, or Hybrid: Strategies for Success 08 JUL 2025 Whether you work from View Details