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      • February 2001
      • Case

      PlanetFeedback: The Voice of One ... The Power of Many (A)

      By: James L. Heskett
      The management of PlanetFeedback in proposes a merger with Intelliseek. Their goal is to create a comprehensive C2B and B2B business focused on the generation and analysis for business clients of consumer feedback data via the Internet, Planet Feedback's board of... View Details
      Keywords: Mergers and Acquisitions; Decisions; Information Management; Analytics and Data Science; Business Strategy; Internet and the Web; Information Technology Industry
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      Heskett, James L. "PlanetFeedback: The Voice of One ... The Power of Many (A)." Harvard Business School Case 901-051, February 2001.
      • February 2001 (Revised April 2001)
      • Background Note

      Note on Valuing Private Businesses

      By: Dwight B. Crane and Indra Reinbergs
      This case provides a brief overview of valuation for owners of closely held companies. The focus is on a comparable transactions approach, although rules of thumb and discounted cash flow are mentioned. Earnings multiples and their drivers are discussed. It uses... View Details
      Keywords: Earnings Management; Finance; Cash Flow; Analytics and Data Science; Private Ownership; Valuation
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      Crane, Dwight B., and Indra Reinbergs. "Note on Valuing Private Businesses." Harvard Business School Background Note 201-060, February 2001. (Revised April 2001.)
      • December 2000
      • Background Note

      Online Portals

      By: Thomas R. Eisenmann and Sanjay Pothen
      Describes the online portal business model. Analyzes the model, focusing on the tactics used to acquire new users, turn new users into repeat visitors, and monetize user traffic. Explains portals' revenue and cost drivers and their implications for pursuing aggressive... View Details
      Keywords: Business Model; Web Services Industry
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      Eisenmann, Thomas R., and Sanjay Pothen. "Online Portals." Harvard Business School Background Note 801-305, December 2000.
      • October 2000 (Revised March 2001)
      • Case

      BizRate.com

      By: Youngme E. Moon
      BizRate is a market research firm that collects point-of-purchase customer feedback data from retailing merchants. It then makes its findings available to consumers in the form of "BizRate star ratings," which are displayed on its website. To date, its primary revenue... View Details
      Keywords: Business Education; Marketing Channels; Internet and the Web; Customer Relationship Management; Trust; Business Model; Marketing Strategy; Internet and the Web; Business Divisions; Debates; Retail Industry
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      Moon, Youngme E. "BizRate.com." Harvard Business School Case 501-024, October 2000. (Revised March 2001.)
      • October 2000 (Revised April 2003)
      • Background Note

      Project Finance Research, Data, and Information Sources

      By: Benjamin C. Esty and Fuaad Qureshi
      Documents the major sources of project finance research and data. It is to be a reference guide for MBA students writing for the elective curriculum course, Large-scale Investment, and for others interested in the field of project finance. View Details
      Keywords: Analytics and Data Science; Project Finance; Research; Investment
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      Esty, Benjamin C., and Fuaad Qureshi. "Project Finance Research, Data, and Information Sources ." Harvard Business School Background Note 201-041, October 2000. (Revised April 2003.)
      • September 2000 (Revised February 2001)
      • Case

      CBS MarketWatch

      By: Jeffrey F. Rayport
      Larry Kramer, the chairman and CEO of MarketWatch.com, is faced with a dilemma. In April 2000, his company--a joint venture of CBS and Data Broadcasting Corp.--has emerged as the leading financial information and data provider online. Yet, because of the downturn in... View Details
      Keywords: Joint Ventures; Decision Choices and Conditions; Media and Broadcasting Industry
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      Rayport, Jeffrey F., and Dickson Louie. "CBS MarketWatch." Harvard Business School Case 801-175, September 2000. (Revised February 2001.)
      • February 2000 (Revised August 2000)
      • Case

      Microsoft Latin America

      By: Robert S. Kaplan, Alberto Ballve and Antonio Davila
      Mauricio Santillan, regional vice president for the Latin American division of Microsoft, has introduced a new performance measurement system to help his country managers formulate and control strategy. Microsoft Latin America's priorities are rolling out of an... View Details
      Keywords: Balanced Scorecard; Applications and Software; Emerging Markets; Crime and Corruption; Motivation and Incentives; Management Skills; Global Strategy; Strategy; Information Technology Industry; Latin America
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      Kaplan, Robert S., Alberto Ballve, and Antonio Davila. "Microsoft Latin America." Harvard Business School Case 100-040, February 2000. (Revised August 2000.)
      • January 2000 (Revised September 2002)
      • Case

      Hitting the Wall: Nike and International Labor Practices

      By: Debora L. Spar and Jennifer Burns
      In the mid-1990s Nike, one of the world's most successful footwear companies, is hit by a spate of alarmingly bad publicity. After years of high-profile media attention as the company that can "just do it," Nike is suddenly being portrayed as a firm that relies on... View Details
      Keywords: Wages; Developing Countries and Economies
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      Spar, Debora L., and Jennifer Burns. "Hitting the Wall: Nike and International Labor Practices." Harvard Business School Case 700-047, January 2000. (Revised September 2002.)
      • December 1999 (Revised January 2002)
      • Background Note

      Overview of the Project Finance Market, An

      By: Benjamin C. Esty, Suzanne I. Harris and Kathleen G. Krueger
      This case introduces the field of project finance and supplies a statistical overview of the project finance market as of the mid=to late 1990s. It consists of four sections. The first section defines project finance and contrasts it with other well-known forms of... View Details
      Keywords: Markets; Investment; Projects; Project Finance
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      Esty, Benjamin C., Suzanne I. Harris, and Kathleen G. Krueger. "Overview of the Project Finance Market, An." Harvard Business School Background Note 200-028, December 1999. (Revised January 2002.)
      • November 1999 (Revised June 2001)
      • Case

      Compaq Computer Corporation: The DEC Acquisition

      By: Carliss Y. Baldwin and Barbara Feinberg
      Compaq's board of directors is faced with responsibility for setting the price range and terms for the proposed acquisition of Digital Equipment Corp. The transaction is described in the context of the rapidly evolving markets and business models of the computer... View Details
      Keywords: Governing and Advisory Boards; Situation or Environment; Negotiation Offer; Acquisition; Computer Industry
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      Baldwin, Carliss Y., and Barbara Feinberg. "Compaq Computer Corporation: The DEC Acquisition." Harvard Business School Case 800-199, November 1999. (Revised June 2001.)
      • September 1999
      • Background Note

      Revolution in the Communications Switching Industry

      By: Jay O. Light, Lynda M. Applegate and Daniel J. Green
      As data packet switches threatened the voice circuit switch industry in 1999, major switch and router vendors began paying high premiums to acquire venture-backed switch companies. This note explains what a switch is and suggests why large vendors might be so anxious... View Details
      Keywords: Acquisition; Restructuring; Capital; Information Technology; Technology Adoption; Communications Industry; Electronics Industry
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      Light, Jay O., Lynda M. Applegate, and Daniel J. Green. "Revolution in the Communications Switching Industry." Harvard Business School Background Note 800-121, September 1999.
      • Article

      Clogs to Clogs in Three Generations? Explaining Entrepreneurial Performance in Britain Since 1850

      By: Tom Nicholas
      Research into culture and entrepreneurship in Britain has been dominated by casual empiricism. This article shows the benefits of using a new method. Lifetime wealth accumulation is specified as a measure of entrepreneurial performance, and applied to data collected... View Details
      Keywords: Entrepreneurship; Performance Evaluation; Biography; Culture; Education; Wealth; Research; Great Britain
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      Nicholas, Tom. "Clogs to Clogs in Three Generations? Explaining Entrepreneurial Performance in Britain Since 1850." Journal of Economic History 59, no. 3 (September 1999).
      • May 1999 (Revised December 2003)
      • Case

      European Monetary Union

      By: Richard H.K. Vietor and Sabina M. Ciminero
      On January 1, 1999, 11 European countries unified their currencies--48 years after their first integrative efforts. This marks a huge development in the structure of Europe and the world's economy. This case examines the integrative process, the Single Europe Act and... View Details
      Keywords: Money; Currency; Globalized Economies and Regions; Markets; International Relations; Alliances; System; Integration; Macroeconomics; Business and Government Relations; European Union
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      Vietor, Richard H.K., and Sabina M. Ciminero. "European Monetary Union." Harvard Business School Case 799-131, May 1999. (Revised December 2003.)
      • March 1999 (Revised February 2000)
      • Case

      Patient Care Delivery Model at the Massachusetts General Hospital, The

      By: Amy C. Edmondson, Richard M.J. Bohmer and Emily Heaphy
      Examines the implementation of a new patient care delivery model at Massachusetts General Hospital. Uses clinical and financial data to examine different choices for staffing non-physician health care professionals and to understand the challenges of managing change... View Details
      Keywords: Change Management; Service Delivery; Health Care and Treatment; Health Industry; Massachusetts
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      Edmondson, Amy C., Richard M.J. Bohmer, and Emily Heaphy. "Patient Care Delivery Model at the Massachusetts General Hospital, The." Harvard Business School Case 699-154, March 1999. (Revised February 2000.)
      • February 1999 (Revised June 1999)
      • Case

      Bloomberg L.P.

      By: Clayton M. Christensen, Richard G. Hamermesh and Jeremy Dann
      Michael Bloomberg founded his company to provide customers quick access to financial market data and analytical tools for understanding that data. As Bloomberg L.P. grew quickly,entered the ranks of "large, established companies," it grappled with a whole new range of... View Details
      Keywords: Human Resources; Management Analysis, Tools, and Techniques; Organizational Culture; Organizational Structure; Problems and Challenges
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      Christensen, Clayton M., Richard G. Hamermesh, and Jeremy Dann. "Bloomberg L.P." Harvard Business School Case 399-081, February 1999. (Revised June 1999.)
      • February 1999
      • Article

      The Persistence of Shocks to Profitability

      By: Anita M. McGahan and Michael E. Porter
      In this study, we use data for 1981 through 1994 on a large sample of U.S. companies to examine the persistence of incremental industry, corporate-parent, and business-specific effects on profitability. Our results indicate that the incremental effects of industry on... View Details
      Keywords: Profit; System Shocks; Strategy
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      McGahan, Anita M., and Michael E. Porter. "The Persistence of Shocks to Profitability." Review of Economics and Statistics 81, no. 1 (February 1999): 143–153.
      • January 1999
      • Case

      State Street Corporation: Leading with Information Technology (B)

      By: Stephen P. Bradley and Kelley Porter
      With Multi-currency HORIZON, a real-time multi-currency accounting system that replaced the traditional batch-oriented single-currency accounting system, successfully launched, State Street Corp. (State Street) began to focus on growing the scope of its business... View Details
      Keywords: Accounting; Trends; Global Strategy; Growth and Development Strategy; Competitive Strategy; Information Technology; Value Creation; Financial Services Industry
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      Bradley, Stephen P., and Kelley Porter. "State Street Corporation: Leading with Information Technology (B)." Harvard Business School Case 799-034, January 1999.
      • 1999
      • Article

      Commercial Use of UPC Scanner Data: Industry and Academic Perspectives

      By: Randolph E. Bucklin and Sunil Gupta
      Keywords: Analytics and Data Science; Information Technology; Perspective; Education; Supply and Industry
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      Bucklin, Randolph E., and Sunil Gupta. "Commercial Use of UPC Scanner Data: Industry and Academic Perspectives." Marketing Science 18, no. 3 (1999): 247–273.
      • Article

      Measurement of Multiple Sites in Service Firms with Data Envelopment Analysis

      By: R. Metters, F. Frei and V. Vargas
      Keywords: Measurement and Metrics; Data and Data Sets; Service Industry
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      Metters, R., F. Frei, and V. Vargas. "Measurement of Multiple Sites in Service Firms with Data Envelopment Analysis." Production and Operations Management 8, no. 3 (Fall 1999): 264–281.
      • Article

      Wealth-Making in Nineteenth and Early Twentieth Century Britain: Industry v. Commerce and Finance

      By: Tom Nicholas
      This paper refutes the hypothesis put forward by W.D. Rubinstein that a disproportionately large share of Britain's wealth makers were active in commercial and financial trades in London. We use a data set of businessmen active in nineteenth- and early... View Details
      Keywords: Trade; Finance; Commercialization; Mathematical Methods; Wealth and Poverty; Great Britain; London
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      Nicholas, Tom. "Wealth-Making in Nineteenth and Early Twentieth Century Britain: Industry v. Commerce and Finance." Business History 41, no. 1 (January 1999).
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