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  • All HBS Web  (11,688)
    • People  (50)
    • News  (3,816)
    • Research  (5,355)
    • Events  (57)
    • Multimedia  (164)
  • Faculty Publications  (2,912)
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  • 30 Nov 2016
  • What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

even investors. At a national level, it can damage international relations. Here’s a sample of some indicators of differences between pride and arrogance: Pride We work for the customer We worry about what we can learn from others We’re... View Details
Keywords: by James Heskett
  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

their time to the condition delivers care. IPUs can involve affiliated staff and integration with partner services Care is ideally co-located in dedicated facilities. A hub and... View Details
  • November 2012
  • Article

The Organization of Firms Across Countries

By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
We argue that social capital as proxied by trust increases aggregate productivity by affecting the organization of firms. To do this we collect new data on the decentralization of investment, hiring, production, and sales decisions from Corporate Headquarters to local... View Details
Keywords: Decentralization; Social Capital; Theory Of The Firm; Firm Objectives, Organization, And Behavior; Business Economics; Management Of Technological Innovation And R&D; Technological Change: Choices And Consequences; Diffusion Processes; Organizational Structure; Performance Productivity; Trust; Technology Adoption; Multinational Firms and Management
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Bloom, Nicholas, Raffaella Sadun, and John Van Reenen. "The Organization of Firms Across Countries." Quarterly Journal of Economics 127, no. 4 (November 2012). (Slides from 2008, Harvard Business School Working Paper, No. 12-005, August 2011.)
  • Web

Leadership and Happiness - Course Catalog

their knowledge to leadership scenarios. They will leave after seven weeks, prepared to use the material during the balance of their time at HBS and in the workforce. Not only will this give them a... View Details
  • 22 Feb 2022
  • News

March 2022 Alumni and Faculty Books

to leap forward and grow stronger? Are you shaping the new environment to your advantage? If not, it’s not too late. New York Times bestselling author Keith Ferrazzi, along with coauthors Kian Gohar View Details
  • July–August 2013
  • Article

A Joint Model of Usage and Churn in Contractual Settings

By: Eva Ascarza and Bruce G.S. Hardie
As firms become more customer-centric, concepts such as customer equity come to the fore. Any serious attempt to quantify customer equity requires modeling techniques that can provide accurate multiperiod forecasts of customer behavior. Although a number of researchers... View Details
Keywords: Churn; Retention; Contractual Settings; Access Services; Hidden Markov Models; RFM; Latent Variable Models; Customer Value and Value Chain; Consumer Behavior
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Ascarza, Eva, and Bruce G.S. Hardie. "A Joint Model of Usage and Churn in Contractual Settings." Marketing Science 32, no. 4 (July–August 2013): 570–590.
  • 12 May 2020
  • Blog Post

Leaving a Career in Tech for Venture Capital and Entrepreneurship

were Rock Venture Partners. A colleague at Google had even explored a startup idea at the i-Lab. The more I investigated the resources at HBS, the more I knew an MBA there was the perfect fit for me.  I also saw my time at HBS as an... View Details
  • 09 Jan 2014
  • Working Paper Summaries

Economic Transition and Private-Sector Labor Demand: Evidence from Urban China

Keywords: by Lakshmi Iyer, Xin Meng, Nancy Qian & Xiaoxue Zhao
  • 06 Aug 2019
  • Blog Post

Entrepreneurship and Global Capitalism - Discovering the Business of Storytelling

the wait time for a green card for some Indians increases to as long as 150 years.   I’m only beginning to learn how to build something that lasts. But we all have to start somewhere. EGC taught me that there’s always a story waiting to... View Details
  • November 2016 (Revised April 2017)
  • Case

Basecamp: Pricing

By: Frank Cespedes and Robb Fitzsimmons
A data analyst at Basecamp is evaluating the results of pricing research and its potential implications for the venture’s latest version of its project management software product. View Details
Keywords: Pricing; Entrepreneurial Management; Data Analysis; Marketing; Customer Acquisition; Customer Retention; Value Proposition; Sales Management; Product Management; Market Research; Life Time Value; Testing; Entrepreneurship; Analytics and Data Science; Customers; Value; Sales; Product Marketing; United States
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Cespedes, Frank, and Robb Fitzsimmons. "Basecamp: Pricing." Harvard Business School Case 817-067, November 2016. (Revised April 2017.)
  • Article

Moral Dilemmas and Trust in Leaders during a Global Health Crisis

By: Jim A. C. Everett, Clara Colombatto, Edmond Awad, Paulo Boggio, Björn Bos, William J. Brady, Megha Chawla, Vladimir Chituc, Dongil Chung, Moritz A. Drupp, Shristi Goel, Brit Grosskopf, Frederik Hjorth, Alissa Ji, Caleb Kealoha, Judy S. Kim, Yangfei Lin, Yina Ma, Michel André Maréchal, Federico Mancinelli, Christoph Mathys, Asmus L. Olsen, Graeme Pearce, Annayah M. B. Prosser, Niv Reggev, Nicholas Sabin, Julien Senn, Yeon Soon Shin, Walter Sinnott-Armstrong, Hallgeir Sjåstad, Madelijn Strick, Sunhae Sul, Lars Tummers, Monique Turner, Hongbo Yu, Yoonseo Zoh and Molly J. Crockett
Trust in leaders is central to citizen compliance with public policies. One potential determinant of trust is how leaders resolve conflicts between utilitarian and non-utilitarian ethical principles in moral dilemmas. Past research suggests that utilitarian responses... View Details
Keywords: COVID-19 Pandemic; Impartial Beneficence; Utilitarian Responses; Trust; Ethics; Public Opinion; Leadership Style
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Everett, Jim A. C., Clara Colombatto, Edmond Awad, Paulo Boggio, Björn Bos, William J. Brady, Megha Chawla, Vladimir Chituc, Dongil Chung, Moritz A. Drupp, Shristi Goel, Brit Grosskopf, Frederik Hjorth, Alissa Ji, Caleb Kealoha, Judy S. Kim, Yangfei Lin, Yina Ma, Michel André Maréchal, Federico Mancinelli, Christoph Mathys, Asmus L. Olsen, Graeme Pearce, Annayah M. B. Prosser, Niv Reggev, Nicholas Sabin, Julien Senn, Yeon Soon Shin, Walter Sinnott-Armstrong, Hallgeir Sjåstad, Madelijn Strick, Sunhae Sul, Lars Tummers, Monique Turner, Hongbo Yu, Yoonseo Zoh, and Molly J. Crockett. "Moral Dilemmas and Trust in Leaders during a Global Health Crisis." Nature Human Behaviour 5, no. 8 (August 2021): 1074–1088.
  • 22 Apr 2020
  • Video

Daniel Schrag on the Science of Forecasting Climate Change: What We Know and What We Don’t

  • 01 Mar 2023
  • News

March 2023 Alumni and Faculty Books

about Marketus, a young man who leaves home for the first time and travels to an island on a quest to answer some of life’s basic questions. The book, a conversation with the hero's inner voice, is divided... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

would it mean to truly live? This book inspires us to question and reimagine our most cherished myths. The New Global Road Map: Enduring Strategies for Turbulent Times by Pankaj Ghemawat (PhDBE 1982) HBR... View Details
  • Web

Economic Development in Rural Areas - Institute For Strategy And Competitiveness

governments and local leaders to address the problem. It’s time to rethink our approaches to rural economic development, drawing on broader learning about the sources of competitiveness in the global... View Details
  • 30 Sep 2014
  • News

There Are Always a Million Distractions. Here's How to Silence the Noise and Pay Attention.

  • August 2024
  • Article

How Do Copayment Coupons Affect Branded Drug Prices and Quantities Purchased?

By: Leemore S. Dafny, Kate Ho and Edward Kong
Drug copayment coupons to reduce patient cost-sharing have become nearly ubiquitous for high-priced brand-name prescription drugs. Medicare bans such coupons on the grounds that they are kickbacks that induce utilization, but they are commonly used by... View Details
Keywords: Prescription Drugs; Coupons; Impact; Health Care and Treatment; Markets; Price; Spending; Pharmaceutical Industry; United States
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Dafny, Leemore S., Kate Ho, and Edward Kong. "How Do Copayment Coupons Affect Branded Drug Prices and Quantities Purchased?" American Economic Journal: Economic Policy 16, no. 3 (August 2024): 314–346.
  • 2001
  • Chapter

Publicly Funded Science and the Productivity of the Pharmaceutical Industry

By: Rebecca Henderson and Ian Cockburn
U.S. taxpayers funded $14.8 billion of health related research last year, four times the amount that was spent in 1970 in real terms. In this paper we evaluate the impact of these huge expenditures on the technological performance of the pharmaceutical industry. While... View Details
Keywords: Public Sector; Science-Based Business; Research and Development; Sovereign Finance; Pharmaceutical Industry
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Henderson, Rebecca, and Ian Cockburn. "Publicly Funded Science and the Productivity of the Pharmaceutical Industry." In Innovation Policy and the Economy, Volume 1, edited by Adam B. Jaffe, Josh Lerner, and Scott Stern, 1–34. MIT Press, 2001.
  • 16 May 2018
  • News

ALUMNI NVC Finals and Regional Roundup

records for both attendance and fundraising. In addition, the club celebrated the life of Lisa Garcia Quiroz (MBA 1990), who died March 16. Quiroz was an influential media executive who had served most recently as Senior Vice President... View Details
Keywords: Margie Kelley
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

about innovation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55477 November–December 2018 Organization Science Slack Time and Innovation By: Agrawal, Ajay, Christian Catalini, Avi... View Details
Keywords: Dina Gerdeman
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