Skills - Publications - Faculty & Research

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

crucial social skills for young adults who grew up in single-child households, creates lifelong Yum! Brands customers, and develops a culture of customer service in a country where there was none. The restaurant management program is... View Details

Keywords: by Maggie Starvish; Food & Beverage

Web

Online Business Strategy Courses | HBS Online

Interested In Leadership & Management Entrepreneurship & Innovation Business Essentials Finance & Accounting Business in Society Marketing 90% are more self-assured at work, 10x return on investment, 87% acquired new skills that were... View Details

01 Dec 2019
News

Bridging the Gap

middle-skill career fields,” he says. Respiratory therapist Michelle Powell (above) trains Howard School students Rudy Vasquez and Junior Juan in how to take a blood pressure reading; below, Shakaya Finley and Jamesha Owens practice those View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

Web

Online Leadership Principles Course | HBS Online

Learn about the difference between leadership and management, uncover the qualities and skills that characterize an effective leader, gain an understanding of common leadership styles, and explore how you can unleash the potential in... View Details

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that program. Sean Silverthorne: We’re... View Details

Keywords: by Sean Silverthorne

09 Apr 2007
Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

drafted to be widely applicable. It applies to factories, drycleaners, consultants, all types of organizations. Questions we're asking include: Does adopting ISO 9000 increase the skills of workers because they are better able to identify... View Details

Keywords: by Martha Lagace

January–February 2024
Article

Leaders Must React: A Framework for Responding to Unforeseen Events

By: Nitin Nohria

To be successful, CEOs must articulate a compelling vision, align people around it, and motivate them to execute it. But there’s one thing that can make or break them: how they respond in real time to unforeseen events.

On average, addressing unexpected... View Details

Keywords: Crisis Management; Management Skills; Leadership Style

Citation

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18 Jan 2022
Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

continuation of the compensation growth and workplace improvements that we have started to see over the last few years. For instance, remote or hybrid work models appeal to many skilled workers, even if their employer would prefer them... View Details

Keywords: by Kristen Senz; Technology

Web

Founder - Entrepreneurship

the summer? Apply to one or both of the following: Rock/SEI Summer Fellowship Student i-Lab Membership SUMMER Work on your new venture: Rock Summer Fellowship program is a rigorous and practical program where you apply the skills you are... View Details

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Professional Development - Alumni

Careers Professional Development Careers Professional Development Advance Your Career We keep feeding your curiosity so you can boost your career. Whether or not you’re searching for a new opportunity, professional development should be an ongoing process. Take your... View Details

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

30% of all hiring for what's called sort of bachelor's level jobs are for skill sets that don't require a bachelor's. So that alone exclude something like 70% of African Americans for no reason. Within companies, again, I think if you... View Details

Keywords: by Staff; Pharmaceutical

24 Aug 2012
Working Paper Summaries

Equalizing Outcomes vs. Equalizing Opportunities: Optimal Taxation when Children’s Abilities Depend on Parents’ Resources

Keywords: by Alexander Gelber & Matthew Weinzierl

Teaching Interest

The Role of Government in Market Economies (RoGME)

By: Matthew C. Weinzierl

RoGME is about one question: What is the proper role of government in market economies? We study the role of government as it plays out in the real world, using case studies to examine policies of current interest and importance.... View Details

17 Mar 2021
Blog Post

The Art of Perseverance and Resilience: Reapplying to HBS

Independent Project on commercializing space and immigrating to America to actually realize my “moonshot” using the skills and perseverance I developed through previous setbacks. My perseverance has also set up me to navigate some... View Details

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

situation? A: Every legal dispute is a business problem requiring a business solution. Instead of handing over disputes to the lawyers with a "you take care of it" attitude, managers need to take responsibility for their disputes. They need the same... View Details

Keywords: by Sean Silverthorne; Legal Services

08 Dec 2020
Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

can go out and find everyone who has the skill listed on a platform like GitHub,” Koning says. Workers can also benefit from the rise in recruiting. They might receive requests from companies that weren’t on their radars but might provide... View Details

Keywords: by Michael Blanding; Employment

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

disruption, attackers take root in a new "plane" of competition or a new context of use outside of an existing market. Consumers historically locked out of a market because they lacked the skills or wealth welcome a relatively... View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

October 2017 (Revised October 2020)
Case

Coaching Makena Lane

By: Ethan Bernstein and Om Lala

Makena Lane has a gift for producing results, even in the challenging retail context of the 2010s, but she also has a knack for “ruffling some feathers” in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in... View Details