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  • 26 Sep 2023
  • Book

Digital Strategy: A Handbook for Managing a Moving Target

Age Digital Transformation: A New Roadmap for Success Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/cagkansayin View Details
Keywords: by Dina Gerdeman; Information Technology; Technology
  • 21 Oct 2022
  • Research & Ideas

People Trust Business, But Expect CEOs to Drive Social Change

Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
  • 22 May 2024
  • HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

Image Searches Drive Purchases How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Illustration created by HBSWK using... View Details
Keywords: by Rachel Layne; Technology
  • 16 Feb 2024
  • Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

insight into who has succeeded in their firms historically, enabling skills-based hiring. You Might Also Like: 10 Trends to Watch in 2024 Is AI Coming for Your Job? How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? Feedback or View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

best yet to come? Campbell stresses that the ideas in their case are speculative, based on second-hand reports in the press. They can’t be sure how much Amazon tried to integrate its culture with that of Whole Foods, or what its ultimate... View Details
Keywords: by Michael Blanding; Food & Beverage
  • Web

The Women in the Relay Assembly Test Room – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Room The Women in the Relay Assembly Test Room I had no idea there would be so much happening and so many people watching us. Theresa Layman Zajac, Relay Assembly Test Room Operator, 1976 Women in the Relay Assembly Test Room, ca. 1930... View Details
  • Web

Biography - Institute For Strategy And Competitiveness

literature on environmental economics. Dr. Porter also developed a body of work on the role of corporations in society. His ideas have changed the way companies approach philanthropy and corporate social responsibility. His 2011 paper... View Details
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

who could have been instrumental in helping the company reach its long-term AI goals. You Might Also Like: Why Technology Alone Can't Solve AI's Bias Problem When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions Why Digital Is a State of Mind,... View Details
Keywords: by Scott Van Voorhis; Technology
  • 02 Mar 2007
  • What Do You Think?

What Is the Government’s Role in US Health Care?

Summing Up This month's exchange of ideas regarding U.S. healthcare reform ranged far and wide. Some of us were interested primarily in the issue of cost escalation and how to contain it. Others addressed issues of quality. For still... View Details
Keywords: by Jim Heskett; Health
  • Web

Our Mission | About

virtually none of these problems can be addressed without business leaders playing a vital role. And, of course, the first component of the mission is educating, which we do in many ways—through our educational programs, through the ideas... View Details
  • 16 Nov 2012
  • Working Paper Summaries

Governing Misvalued Firms

Keywords: by Dalida Kadyrzhanova & Matthew Rhodes-Kropf
  • 30 Oct 2008
  • Working Paper Summaries

Do Voters Appreciate Responsive Governments? Evidence from Indian Disaster Relief

Keywords: by Shawn A. Cole, Andrew Healy & Eric D. Werker
  • January 2024 (Revised February 2024)
  • Course Overview Note

Managing Customers for Growth: Course Overview for Students

By: Eva Ascarza
Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of... View Details
Keywords: Customer Relationship Management; Decision Making; Analytics and Data Science; Growth Management; Telecommunications Industry; Technology Industry; Financial Services Industry; Education Industry; Travel Industry
Related
  • September 2023 (Revised February 2024)
  • Case

Accelerating with Caution: Forecasting and Managing birddogs' Growth

By: Mark Egan
As 2017 was drawing to a close, birddogs’ founder and CEO, Peter Baldwin, was working with his CFO Jack Sullivan to prepare for 2018. Their task at hand? To predict the demand for their product in the coming season, determine the appropriate investments in working... View Details
Keywords: Inventory; Working Capital; Forecasting and Prediction; Organizational Change and Adaptation; Financing and Loans; Apparel and Accessories Industry
Related
  • 2013
  • Case

Advanced Leadership Pathways: Gilberto Dimenstein and Community Empowerment in Brazil (A)

By: Rosabeth M. Kanter, Alexandre Naghirniac, Ai-Ling Jamila Malone and Daniella Suarez
In 2011, Gilberto Dimenstein, a well-known Brazilian journalist, created a new model that connected disparate resources to revitalize Sao Paulo. He wanted his model to expand across Brazil and the world. Dimenstein covered many of the social issues facing Brazil as a... View Details
Keywords: Social Entrepreneurship; Urban Scope; Social Issues; Education; Knowledge Dissemination; Learning; Leading Change; Brazil
Related
  • March 2013 (Revised March 2015)
  • Case

iMatari

By: Joseph L. Badaracco and Matthew Preble
In late 2012, recent Harvard Business School graduate Hannah Lopez is given the opportunity to lead entry into a new market for Plámo, a company that created startup companies in Europe and emerging markets based upon existing successful business models. She had only... View Details
Keywords: Ethical Behavior; Ethical Judgment; Entrepreneurship; Imitation; Ethics; Moral Sensibility; Values and Beliefs; Europe; Middle East
Related

    Leadership To Last: How Great Leaders Leave Legacies Behind

    Society tends to glorify the get-rich-quick entrepreneur—who builds a company, takes it public and then (maybe) contributes to charity.

    In Leadership to Last, Geoffrey Jones and Tarun Khanna interview... View Details

      Innovation and Design in the Age of Artificial Intelligence

      At the heart of any innovation process lies a fundamental practice: the way people create ideas and solve problems. This “decision making” side of innovation is what scholars and practitioners refer to as “design.” Decisions in innovation processes have so far been... View Details

      • 18 Mar 2024
      • Research & Ideas

      When It Comes to Climate Regulation, Energy Companies Take a More Nuanced View

      Common wisdom holds that oil and gas companies, electric utilities, and other industries known for their large carbon emissions generally oppose clean energy policies. Now, a study of corporate advocacy spanning 30 years reveals that many companies are more flexible... View Details
      Keywords: by Desmond Dodd; Energy; Utilities
      • 02 Feb 2023
      • Research & Ideas

      Why We Still Need Twitter: How Social Media Holds Companies Accountable

      airlines—United, Delta, and American—changed their company policies, outlining new restrictions for removing passengers from a flight. “It was really a motivating event for them,” Pacelli says. Twitter’s rise correlates with a decline in corporate violations To test... View Details
      Keywords: by Kasandra Brabaw; Technology