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- All HBS Web
(7,116)
- Faculty Publications (1,602)
Show Results For
- All HBS Web
(7,116)
- Faculty Publications (1,602)
- Research Summary
Overview
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Engaged with field work in South Asia and East Africa, Professor Hussam places a focus on exploring questions with strong theoretical motivation in the economics literature as well as relevant downstream policy implications. Her research spans four broad interests.... View Details
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Ownership Qutotient: Putting the Service Profit Chain for Unbeatable Competitive Advantage
Professors Jim Heskett and Earl Sasser, in collaboration with Joe Wheeler have been examining cuatomer and employee ownership behaviors which have a profound impact on long term profit and growth. Their findings are published in Ownership Quotient:... View Details
- Forthcoming
- Article
People Overestimate How Harshly They Are Evaluated for Disengaging from Passion Pursuit
- Research Summary
Public Policy and Markets
- Forthcoming
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Reflexivity in Credit Markets
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Research
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Jeff Polzer is the UPS Foundation Professor of Human Resource Management in the Organizational Behavior Unit at Harvard Business School. He studies how people collaborate in teams and across... View Details
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Risk, Trust and Escalation Behavior of Owner Managers
- Forthcoming
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The Anatomy of a Hospital System Merger: The Patient Did Not Respond Well to Treatment
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The Architecture of the Integrated Organization
- Forthcoming
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The Stock Market and Bank Risk-Taking
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The Unexpected Effects of Workplace Connectivity
While investigating how workplace transparency and privacy shape organizational behavior and performance, I wondered about the related effects of workplace connectivity. As new digital tools and organizational forms make it far easier for employees to communicate... View Details
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The Unexpected Effects of Workplace Transparency
Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details