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  • 05 Sep 2008
  • What Do You Think?

Is Case Method Instruction Due for an Overhaul?

the situation and arrive at intellectual gems ...." Paul Karres put it this way: "The problem is not whether the case method is valid. The problem is in the design of the specific case for a specific class, and the delivery... View Details
Keywords: by Jim Heskett; Education
  • 10 Feb 2015
  • First Look

First Look: February 10

and contemporary art in the world. Stack was the architect of the Tate's "fifth gallery," its online presence. Stack had guided the Tate through two digital strategy planning processes, and his team had experienced much success... View Details
Keywords: Sean Silverthorne

    William A. Sahlman

    William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

    Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

    Keywords: grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery; grocery
    • Research Summary

    Moving Beyond Direct-to-Consumer

    By: Leonard A. Schlesinger

    Changing consumer behaviors have redefined what it means to be direct to consumer ("DTC"). What once began online a decade ago as a distribution and disintermediation strategy has since evolved into a multifaceted approach for the modern-day brand.

    The... View Details

    • Research Summary

    Overview

    By: Antonio Moreno
    One major theme of Professor Moreno’s research has been retail channel integration and so-called “omnichannel retail.” In omnichannel retail, retailers provide their customers with a shopping experience that may involve different channels in a way that aims to be... View Details
    Keywords: Omnichannel; Omni-channel; Omnichannel Retail; Omnichannel Retailing; Retail; Customer Value and Value Chain; Information Management; Technological Innovation; Distribution; Distribution Channels; Logistics; Product; Product Design; Service Delivery; Supply Chain; Supply Chain Management; Information Technology; Internet; Online Technology; Technology Adoption; Technology Platform; Retail Industry; Technology Industry; Service Industry; Europe; Spain; Latin America
    • Web

    Curriculum - MBA

    likely in the life sciences or biotech space. Capstone Overview First Year August Harvard Business School Online CORe Harvard Business School As with all MBA candidates, MS/MBA students take a short test to determine whether they are... View Details
    • 02 Apr 2008
    • Research & Ideas

    Four Companies that Conquered America

    consumers but exclusively on an online basis. Taking advantage of its low no-bricks-and-mortar cost structure, ING was able to offer generous rates on certificates of deposit. Just four years on, ING is the third-largest holder of... View Details
    Keywords: by John Quelch
    • January 1995 (Revised September 1997)
    • Case

    TV Guide (B)

    By: Jeffrey F. Rayport
    TV Guide, the nation's most profitable and largest magazine, attempts entry into the world of electronic publishing. The crux of TV Guide's strategy is to transform the magazine's content into a centralized database that can be accessed by new businesses, like... View Details
    Keywords: Market Entry and Exit; Service Delivery; Information Technology; Marketing; Information Publishing; Service Industry; Publishing Industry
    Related
    • Program

    Transforming Customer Experiences

    understanding of how to serve your customer base Develop a customer experience strategy Respond nimbly to market shifts and emerging competition Ensure consistent, high-quality service delivery Improve the culture of service execution in... View Details
    • Web

    Placement - Doctoral

    Care Delivery Advisors: Robert S. Huckman , David Bates , David Cutler , and Julia Adler-Milstein Olivia Jung Health Policy (Management), 2021 Placement: Emory University, Rollins School of Public Health Dissertation: Crowdsourcing and... View Details
    • 01 Sep 2009
    • First Look

    First Look: September 1

    649-651 Abstract In my second week of medical internship, I received a "friend request" on Facebook, the popular social-networking Web site. The name of the requester was familiar: Erica Baxter. Three years earlier, as a medical student, I had participated in... View Details
    Keywords: Martha Lagace
    • Program

    Strategy for Health Care Delivery—Virtual

    Summary When you improve value, everyone wins—your patients, your organization, and the global health care ecosystem. This live online program examines the latest strategies and organizational models for transforming the way health care... View Details
    Keywords: Health Care; Health Care
    • Program

    Agribusiness Seminar

    consumer-branded fresh and packaged food products Grocery retailers, restauranteurs, and foodservice distributors Government agencies and nongovernment institutions focused on food, nutrition, farming, food security, agricultural trade... View Details
    Keywords: Agriculture; Agriculture
    • Web

    Students on the Job Market - Doctoral

    Natalie Epstein Abstract: The Operational Impact of Customer Location in On-Demand Services The rapid growth of on-demand delivery services, particularly in the food and grocery sectors, has driven the... View Details
    • 17 Jun 2017
    • Research & Ideas

    Amazon, Whole Foods Deal a Big Win for Consumers

    Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
    Keywords: by Jose Alvarez and Len Schlesinger; Retail
    • 02 Jan 2018
    • First Look

    First Look at New Research and Ideas, January 3, 2018

    218-001 Bega Cheese: Bidding to Bring Vegemite Back Home In January 2017, the leadership team of Bega Cheese—the Australian dairy company—was considering a bid for Mondelez International’s Australia and New Zealand (ANZ) grocery business,... View Details
    Keywords: Sean Silverthorne
    • Web

    Curriculum - MBA

    of technology ventures. The MS/MBA Engineering Sciences Program provides a strong foundation in general management and convey concepts and builds skills in engineering, design, and innovation management. First Year August Harvard Business School View Details
    • 26 Apr 2016
    • First Look

    April 26

    April 2016 Review of Economic Studies Landing the First Job: The Value of Intermediaries in Online Hiring By: Stanton, Christopher, and Catherine Thomas Abstract—Online markets for remote labor services allow workers and firms to contract... View Details
    Keywords: Sean Silverthorne
    • February 2017
    • Case

    Dick's Sporting Goods

    By: Rajiv Lal, Jose B. Alvarez and Matthew G. Preble
    Edward Stack, chairman and CEO of Dick’s Sporting Goods (DKS), faced a rapidly changing sporting goods landscape in October 2016. Two large competitors—The Sports Authority and Sport Chalet—had folded earlier that year, and DKS had to contend with increasingly robust... View Details
    Keywords: Sporting Goods; Retail; Employees; Growth and Development Strategy; Growth Management; Product Marketing; Demand and Consumers; Consumer Behavior; Product; Service Delivery; Service Operations; Partners and Partnerships; Business Strategy; Competition; Corporate Strategy; Expansion; Internet and the Web; E-commerce; Retail Industry; United States; Pennsylvania
    Related
    • 07 Jul 2022
    • HBS Case

    How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

    fallen in love with a Craftsman-style house and decided to build its store inside. The company also experienced a string of production setbacks. “It's a tricky thing given Brian's commitment to handmade fresh ice cream with these mix-ins and so forth,” says Eisenmann.... View Details
    Keywords: by Pamela Reynolds