Filter Results:
(328)
Show Results For
- All HBS Web
(328)
- News (88)
- Research (178)
- Events (3)
- Multimedia (2)
- Faculty Publications (103)
Show Results For
- All HBS Web
(328)
- News (88)
- Research (178)
- Events (3)
- Multimedia (2)
- Faculty Publications (103)
- Web
Topics - HBS Working Knowledge
Entrepreneurship (5) Corporate Finance (12) Corporate Governance (33) Corporate Social Responsibility and Impact (121) Corporate Strategy (97) Cost Accounting (3) Cost Management (9) Cost of Capital (1) Cost vs Benefits (8) Cost (15) Country (4) Courts and Trials (3)... View Details
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
purchases, but there are fewer items that fit within the permissible categorization of 'necessary' in the first place," they write. To illustrate, take the case of the gift card experiment. Participants were shown two gift View Details
Keywords: by Rachel Layne
- 04 Jun 2024
- Research & Ideas
Navigating Consumer Data Privacy in an AI World
such as whether credit card information or social security numbers were at risk of being leaked. However, following the Cambridge Analytica scandal, society has become more aware that the misuse of personal... View Details
- Web
Buy Now, Pay Later: Introduction
shameful, and credit financed only “productive” purchases like homes or farm machinery. But nostalgia seldom makes good history. Writers mourned this lost golden age during the Roaring Twenties, the rise of the View Details
- 10 Jan 2024
- Research & Ideas
Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?
If you’ve recently ordered food or coffee on an app, you’re probably familiar with the prompt to tip your barista, delivery driver, or sandwich maker. Or even more commonly, when ordering at a casual dining counter, you’ve been asked to leave a tip on the screen used... View Details
Keywords: by Anna Lamb, Harvard Gazette
- 01 Jun 1999
- News
Allison Hughes
By age three, Allison Hughes loved playing blackjack with her father and routinely cleaned him out of M&Ms and pocket change. One afternoon, after having won an especially large pot, she vowed to become either a banker or a card dealer.... View Details
Keywords: Charlie Hogg
John A. Deighton
John Deighton is The Harold M. Brierley Professor of Business Administration Emeritus at Harvard Business School. He is an authority on consumer behavior and marketing, with a focus on digital and direct marketing. He teaches in the area of Big Data in Marketing,... View Details
- Web
Buy Now, Pay Later: Cars on Time
outstanding in the United States—about $850 billion—is about equal to the nation’s credit card debt. 23 In the 1920s, auto financing took a giant leap forward when the car manufacturers entered the game. In... View Details
- 06 Nov 2008
- Op-Ed
Selling Out The American Dream
zero. Consumer confidence has plummeted with the value of 401(k) plans and retirement nest eggs. Retail sales fell 1.2 percent in September, double the expected decline. Car sales are at a fifteen-year low. And credit View Details
Keywords: by John Quelch
- 26 Aug 2024
- Blog Post
HBS Lingo 101
Partner ID card (to join our fitness center and use library resources) and access to some MBA Career & Professional Development services. Partners are also encouraged to attend HBS-sponsored partner events and join HBS clubs. PORTRAIT... View Details
- Web
The Art of American Advertising: 1865 - 1910
Education Alumni Baker Library Historical Collections Visual Resources More Exhibits Exhibition Gallery Research Links Site Credits The Art of American Advertising 1865 - 1910 National Markets Advertising Products Trade Catalogs Trade... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
exceeding that percentage of actual revenue. Other expenses—insurance, credit card processing, marketing, utilities, repairs—mount up. Assuming adequate working capital upon opening, a restaurant’s cash from... View Details
- 19 Oct 2022
- Op-Ed
Cofounder Courtship: How to Find the Right Mate—for Your Startup
discussion around one’s relationship with money. Most adults have very different perspectives on money and typically this is rooted in deep family or personal experiences, sometimes starting in early childhood. A parent losing a job, having to work at a young age to... View Details
Keywords: by Julia Austin
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
Administration. “Those who choose the offering will engage with it more.” Equally important, the researchers found that in this context, identifying negatives prominently had an “insignificant effect” on customer acquisition rates. Trade-off transparency at a View Details
Keywords: by Danielle Kost
W. Earl Sasser
Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in... View Details
- Web
Advisory Board - Entrepreneurship
the Executive Committee for TN. Andy was integral in the sale to MBNA of a major operating division, TNFS, one of the largest credit card origination companies in the United States. Earlier, Andy worked in... View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
the front desk couldn’t find our reservation. The night manager immediately took us to our rooms so we could rest and even gave us an upgrade for the inconvenience. (We waited less than five minutes.) He didn’t ask for a credit View Details
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
something that already works [e.g. credit and debit cards], something that doesn't complain when it gets wet in the rain, something that doesn't complain when I launder my pants?" Especially, he adds, when those View Details
- Web
the Art of American Advertising - Advertising Products
Education Alumni Baker Library Historical Collections Visual Resources More Exhibits Exhibition Gallery Research Links Site Credits The Art of American Advertising: Advertising Products National Markets Advertising Products Trade Catalogs... View Details
- 01 Dec 2019
- News
Bridging the Gap
working world, keeping education a key priority. “Student loan debt exceeds consumer credit card debt by $500 billion,” Drake continues. “We’re buying more higher ed than we are Amazon, which is just... View Details