Publications

November 2002
Compilation

Four Principles of Biomedical Ethics: Definitions and Examples

By: Sandra J. Sucher

Introduces four principles of biomedical ethics, excerpted from Principles of Biomedical Ethics, Tom L. Beauchamp and James F. Childress (Oxford University Press, 2001). The principles provide a conceptual framework for the analysis and resolution of moral problems... View Details

Keywords: Framework; Moral Sensibility; Health Care and Treatment; Distribution; Problems and Challenges; Research; Emotions; Management Analysis, Tools, and Techniques; Pharmaceutical Industry; Health Industry

January 2011
Supplement

Global Diversity and Inclusion at Royal Dutch Shell (B): The Impact of Restructuring

By: Sandra J. Sucher and Daniela Beyersdorfer

The (B) case describes the actions taken by Royal Dutch Shell's CEO and his management team to maintain their commitment to diversity and inclusion (D&I), as introduced in the (A) case, during a major restructuring of the whole organization. View Details

Keywords: Restructuring; Human Resources; Diversity; Management Teams; Energy Industry; Netherlands

December 8, 2022
Article

What Companies Still Get Wrong about Layoffs

By: Sandra J. Sucher and Marilyn Morgan Westner

Research has long shown that layoffs have a detrimental effect on individuals and on corporate performance. The short-term cost savings provided by a layoff are often overshadowed by bad publicity, loss of knowledge, weakened engagement, higher voluntary turnover, and... View Details

Keywords: Resignation and Termination; Employment; Selection and Staffing; Performance

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General Management Curriculum - Faculty & Research

Enterprise - Intensive (also listed under Technology & Operations Management) Willy Shih Spring 2026 Q3 1.5 Willy Shih Spring 2026 Q4 1.5 Building Trusted Organizations Sandra Sucher Fall 2025 Q2 1.5... View Details

November 2007
Case

Differences at Work: Alex (A)

By: Sandra J. Sucher and Rachel Gordon

At an interview for his dream job, Alex has been asked an inappropriate question by the interviewer. How will Alex handle the situation? Should he accept the position is offered? View Details

Keywords: Prejudice and Bias; Behavior; Job Interviews; Ethics; Human Resources; Diversity; Power and Influence

November 2007
Supplement

Differences at Work: Emily (B)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Emily (B) HBS Case No. 9-408-046 Emily considers whether to file a formal complaint with her Human Resources department about the emails but ultimately decides to confront the culprits herself, beginning by sending an email to one of her... View Details

Keywords: Working Conditions; Interpersonal Communication; Employees; Conflict and Resolution; Communication

November 2021
Case

Tommy Hilfiger Adaptive: Fashion for All

By: Elizabeth A. Keenan, Sandra J. Sucher and Shalene Gupta

In Fall 2017, Tommy Hilfiger launched Tommy Hilfiger Adaptive, a line of adaptive and inclusive fashion apparel intended to make dressing easier. Now, Tommy Hilfiger is planning to launch Tommy Hilfiger Adaptive internationally in early 2020. The prospect of making... View Details

July 2012
Case

Generation Investment Management

By: Sandra J. Sucher and Matthew Preble

Examines the investment process of Generation Investment Management, a "sustainable" investing firm established in 2004 by David Blood and U.S. Vice President Al Gore. Places students in the position of David Lowish, director of global industrials, who must decide... View Details

Keywords: Developing Countries and Economies; Energy Generation; Investment; Environmental Sustainability; Pollutants; Welfare; Financial Services Industry; India; United Kingdom

December 2015
Supplement

An Intern's Dilemma (B)

By: Sandra J. Sucher and Matthew Preble

An HBS student is asked to misrepresent himself during the course of his student internship by his employer in order to obtain data from a competitor. This case describes how the student handled the situation and what he learned about himself from it. View Details

Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence

November 2007
Supplement

Differences at Work: Allie (C)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: (C) HBS Case No. 9-408-056 Allie decides not to pursue a sexual harassment charge and instead remedies the situation by transferring to the marketing division in her company. She reflects on how powerless the situation made her feel and how it... View Details

Keywords: Emotions; Ethics; Working Conditions; Rank and Position; Power and Influence

November 2007
Case

Differences at Work: Jenny (A)

By: Sandra J. Sucher and Rachel Gordon

Differences at Work: Jenny (A) HBS Case No. 9-408-017 is set in Amsterdam. Accompanied by her boss, Jenny is pitching a marketing engagement, but the prospective client keeps making comments about how attractive he finds her. View Details

Keywords: Behavior; Personal Characteristics; Employees; Diversity; Netherlands

February 2009 (Revised April 2011)
Case

Yahoo! in China (A)

By: Sandra J. Sucher and Daniel Baer

In 2007 Jerry Yang, CEO of Yahoo!, was lambasted by U.S. Representative Tom Lantos, chairman of the U.S. House Committee on Foreign Affairs, for Yahoo's role in the arrest and imprisonment of Chinese journalist and democracy advocate Shi Tao. The case describes the... View Details

Keywords: Ethics; Cross-Cultural and Cross-Border Issues; Governance Compliance; Laws and Statutes; Rights; Business and Government Relations; Internet; Information Technology Industry; China; United States

October 2011
Case

Chris and Alison Weston (A)

By: Sandra J. Sucher and Celia Moore

Chris and Alison Weston describe how they, a well-educated middle class couple, ended up committing mail fraud, for which they each served a year and a half in federal prison. The case highlights for students how otherwise upstanding individuals much like themselves... View Details

Keywords: Crime and Corruption; Moral Sensibility; Values and Beliefs; Conflict of Interests; Value

January 2010 (Revised December 2011)
Background Note

A Framework for Ethical Reasoning

By: Sandra J. Sucher and Nien-he Hsieh

A practical framework for evaluating the ethical dimensions of a proposed course of action for managers and executives. View Details

Keywords: Decision Making; Ethics; Values and Beliefs; Framework; Corporate Accountability; Leadership

February 2015 (Revised August 2016)
Case

Nokia's Bridge Program: Redesigning Layoffs (A)

By: Sandra J. Sucher and Susan J. Winterberg

"Not another Bochum." Nokia Board Chairman Jorma Ollila was clear in the goals he set for the 2011 restructuring that Nokia's new CEO, Stephen Elop, had decided was necessary to address the dramatically changed competitive environment the company faced in smartphones... View Details

Keywords: Layoffs; Plant Closure; Outplacement; Shared Value; Business or Company Management; Job Cuts and Outsourcing; Restructuring; Employee Relationship Management; Telecommunications Industry

November 2007
Case

Differences at Work: Emily (A)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Emily (A) HBS Case No. 9-408-014 Emily, a private equity analyst, reads disturbing, sexually focused emails written about her by work colleagues and acquaintances after they all attended a work-related social event. Emily debates what she should... View Details

Keywords: Moral Sensibility; Behavior; Decision Choices and Conditions; Organizational Culture; Problems and Challenges; Gender