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  • Web

Live from Klarman Hall - Alumni

1:30–2:15 p.m. EST Faculty Moderator: Kristin Mugford , Melvin Tukman Senior Lecturer of Business Administration; Senior Associate Dean for Culture and Community Alumni Speakers: Beverly Anderson (MBA 1997) , CEO and President, BECU ; Mary Erdoes (MBA 1993) , CEO, J.P.... View Details
  • January 2023 (Revised June 2023)
  • Case

Replika: Embodying AI

By: Shikhar Ghosh, Shweta Bagai and Marilyn Morgan Westner
Replika was a virtual AI companion that provided a way for people to process their emotions, build connections in a safe environment, and get through periods of loneliness. The chatbot fulfilled a user's need for a friend, romantic partner, or purely an emotional... View Details
Keywords: AI; AI and Machine Learning; Applications and Software; Human Needs; California
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  • June 2016 (Revised January 2018)
  • Case

Airbnb, Etsy, Uber: Growing from One Thousand to One Million Customers

By: Thales S. Teixeira and Morgan Brown
By 2016, two-sided online platforms (or marketplaces) were pervasive among the highest growing internet startups around. These marketplaces sought to match suppliers of assets for rent, physical products or services with customers demanding them. Among the most notable... View Details
Keywords: Airbnb; Etsy; Uber; Growth Hacking; Two Sided Markets; Digital Platforms; Marketing; Digital Marketing; Growth Management; Service Industry
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  • 09 May 2012
  • Research & Ideas

Clayton Christensen’s “How Will You Measure Your Life?”

If Blockbuster decided it wanted to go after this nascent market, it would have the resources to make life very difficult for the little start-up. But it didn't. By 2002, the upstart was showing signs of potential. It had $150 million in... View Details
  • Web

Curriculum - Case Method Project

Curriculum Curriculum Cases James Madison, the 'Federal Negative,' and the Making of the U.S. Constitution (1787) This case begins with the American Revolution and concludes at the Constitutional Convention. It describes the many challenges faced View Details
  • October 13, 2021
  • Editorial

How Companies Can Improve Employee Engagement Right Now

By: Daniel Stein, Nick Hobson, Jon M. Jachimowicz and Ashley Whillans
A year and a half into the pandemic, employees’ mental “surge capacity” is likely diminished. Managers must take proactive steps to increase employee engagement, or risk losing their workforce. Engaged employees perform better, experience less burnout, and stay in... View Details
Keywords: Employee Retention; Employee Engagement; Employee Relationship Management; Work-Life Balance
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  • Web

The Founding of U.S. Steel and the Power of Public Opinion | Baker Library | Bloomberg Center | Harvard Business School

the Power of Public Opinion The Founding of U.S. Steel and the Power of Public Opinion: Intro By the late 1800s, the steel industry in the United States had surpassed the capacity of Britain’s steel production. In 1901, through the merger... View Details
  • Web

Marketing - Faculty & Research

for the 2022 John D. C. Little Award. They study the effect of Airbnb’s smart-pricing algorithm on the racial disparity in the daily revenue earned by Airbnb hosts. Their empirical strategy exploits Airbnb’s introduction of the algorithm... View Details
  • Web

Accounting & Management - Faculty & Research

students how to compile an income statement, a balance sheet, and a cash flow statement. It focuses on Blank Corporation, an innovative South Korean company that bridged content and commerce by selling products directly through social... View Details
  • 07 Nov 2022
  • News

Victoria’s Secret Buys Alumni-Founded Adore Me

Morgan Hermand Waiche Morgan Hermand Waiche The Wall Street Journal reported last week that startup lingerie retailer Adore Me was bought by Victoria’s Secret for $400 million.... View Details
Keywords: Clothing and Clothing Accessories Stores; Retail Trade
  • Web

Technology & Operations Management - Faculty & Research

of leather and fossil-fuel-based materials and its focus on shorter product lifespans. Allbirds’ product development process, by contrast, collaborated with suppliers to develop natural materials including wool and sugarcane to substitute... View Details
  • Web

Business, Government & the International Economy - Faculty & Research

By linking daily prices from major U.S. retailers to Harmonized System (HS) codes and import origins, we construct custom price indices that isolate the direct effects of tariff changes across product categories and trading partners. Our... View Details
  • Web

Strategy - Faculty & Research

Our findings reveal that sequencing these types of frames is essential. By using outcome frames to address immediate concerns and shifting to process frames to resolve longer-term tensions, leaders can build stakeholder support for... View Details
  • Profile

Mark Giragosian

Instead of going directly to college, Mark Giragosian followed high school by going to Chicago – to dance with the Joffrey Ballet. During his eight-year tenure with the dance company, Mark not only fulfilled principal dance roles, but... View Details
  • Web

Organizational Behavior - Faculty & Research

(focused on what the organization seeks to achieve) and process frames (emphasizing how the organization operates). Our findings reveal that sequencing these types of frames is essential. By using outcome frames to address immediate... View Details
  • 07 Oct 2020
  • Blog Post

7 Coming Out Stories from the HBS PRIDE Club

their LGBTQ+ status private. We accept everyone in any stage of their coming out process and hope that you will be inspired by the stories of these students as they continue to grapple with a world that is not always accepting of who they... View Details
  • Web

HBR Classics - Alumni

William Torbert Social Intelligence and the Biology of Leadership , Daniel Goleman and Richard Boyatzis Persuasive Presentations Harnessing the Science of Persuasion , Robert B. Cialdini HBR Guide to Persuasive Presentations , by Nancy... View Details
  • 2019
  • Book

Race, Work, and Leadership: New Perspectives on the Black Experience

By: Laura Morgan Roberts, Anthony J. Mayo and David A. Thomas
Race, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people’s experience of work and leadership. What does it mean to be black in corporate America today? How are racial dynamics in organizations changing?... View Details
Keywords: Race And Ethnicity; Diversity Management; Inclusion; Leader Selection; Race; Ethnicity; Diversity; Leadership; Leadership Development; Employment
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  • Web

Human Relations and Harvard Business School – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Introduction The Hawthorne Plant Employee Welfare Illumination Studies and Relay Assembly Test Room Enter Elton Mayo Next Human Relations... View Details
  • Web

Faculty & Researchers - Managing the Future of Work

Business Review, 2022. With Elisabeth B. Reynolds, and Morgane Herculano. Creating "Smart" Policy to Promote Entrepreneurship and Innovation , in The Role of Innovation and Entrepreneurship in Economic Growth . University of Chicago... View Details