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    • All HBS Web  (1,007)
      • Faculty Publications  (339)

      by Michael W. ToffelRemove by Michael W. Toffel →

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      • 5 Feb 2016
      • Talk

      Improving Working Conditions in Global Supply Chains: The Role of Social Auditors

      By: Michael W. Toffel
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      Toffel, Michael W. "Improving Working Conditions in Global Supply Chains: The Role of Social Auditors." Ross School of Business Strategy Seminar, University of Michigan, February 5, 2016.
      • January 2016
      • Teaching Note

      Groom Energy Solutions: Selling Efficiency

      By: Michael W. Toffel, Kira Fabrizio and Stephanie van Sice
      This case examines a start-up service provider that helps clients improve the energy efficiency of their factories, warehouses, and commercial and office spaces by integrating and installing lighting, heating, and cooling technologies. The company seeks to double... View Details
      Keywords: Energy Efficiency; Energy Efficiency Paradox; Environment; Environmental Strategy; Growth; Energy; Energy Conservation; Entrepreneurship; Environmental Sustainability; Energy Industry
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      Toffel, Michael W., Kira Fabrizio, and Stephanie van Sice. "Groom Energy Solutions: Selling Efficiency." Harvard Business School Teaching Note 616-023, January 2016.
      • January 2016 (Revised February 2016)
      • Course Overview Note

      The Sustainable Core: Operations Management

      By: Michael W. Toffel and L. Beril Toktay
      This note is designed to help faculty embed environmental sustainability content into their core Operations Management course at the MBA or undergraduate level. It can also be used to identify cases with environmental content that can be used in operations electives... View Details
      Keywords: Environmental Management; Operations Management; Sustainable Operations; Environmental Regulation; Operations; Supply Chain; Supply Chain Management; Agriculture and Agribusiness Industry; Biotechnology Industry; Food and Beverage Industry; Construction Industry; Forest Products Industry; Retail Industry
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      Toffel, Michael W., and L. Beril Toktay. "The Sustainable Core: Operations Management." Harvard Business School Course Overview Note 616-022, January 2016. (Revised February 2016.)
      • November 2015
      • Supplement

      McDonald's Corporation: Managing a Sustainable Supply Chain—From Amazon Soya to Cage Free Eggs: Powerpoint Supplement

      By: Michael W. Toffel
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      Toffel, Michael W. "McDonald's Corporation: Managing a Sustainable Supply Chain—From Amazon Soya to Cage Free Eggs: Powerpoint Supplement." Harvard Business School PowerPoint Supplement 616-037, November 2015. (This Powerpoint supplement for instructors supports teaching note 616-021.)
      • November 2015 (Revised January 2016)
      • Teaching Note

      McDonald's Corporation: Managing a Sustainable Supply Chain—From Amazon Soya to Cage Free Eggs

      By: Michael W. Toffel
      This case provides an opportunity for students to consider how large, multinational corporations should respond when targeted by activists regarding environmental and social concerns in their supply chains. Greenpeace targeted McDonald's because its chicken supplier... View Details
      Keywords: Supply Chain; Supply Chain Management; Welfare; Agriculture and Agribusiness Industry; Food and Beverage Industry; Service Industry; Brazil; United States; United Kingdom
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      Toffel, Michael W. "McDonald's Corporation: Managing a Sustainable Supply Chain—From Amazon Soya to Cage Free Eggs." Harvard Business School Teaching Note 616-021, November 2015. (Revised January 2016.)
      • 2015
      • Working Paper

      The Integrity of Private Third-party Compliance Monitoring

      By: Jodi L. Short and Michael W. Toffel
      Government agencies are increasingly turning to private, third-party monitors to inspect and assess regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators.... View Details
      Keywords: Regulation; Compliance; Compliance Policies; Conflict Of Interest; Independent Third Party; Inspection; Audit Quality; Auditor; Audit; Environment; Production; Supply Chain; Quality; Government Administration; Working Conditions; Safety; Labor; Governing Rules, Regulations, and Reforms; Governance Compliance; Manufacturing Industry; Public Administration Industry; Accounting Industry; Service Industry; United States
      Citation
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      Short, Jodi L., and Michael W. Toffel. "The Integrity of Private Third-party Compliance Monitoring." Harvard Kennedy School Regulatory Policy Program Working Paper, No. RPP-2015-20, November 2015. (Revised December 2015.)
      • September 2015
      • Teaching Note

      Sustainability at IKEA Group

      By: Michael W. Toffel
      Can IKEA Group double its global sales within a decade by expending in emerging markets while implementing on its ambitious sustainability strategy that included focusing on raw material sourcing and suppliers’ production processes? The case focuses on IKEA Group’s... View Details
      Keywords: Supply Chain Management; Emerging Markets; Environmental Sustainability; Globalized Markets and Industries; Consumer Products Industry
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      Toffel, Michael W. "Sustainability at IKEA Group." Harvard Business School Teaching Note 616-017, September 2015.
      • September 2015
      • Article

      Codes in Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards

      By: Michael W. Toffel, Jodi L. Short and Melissa Ouellet
      Transnational business regulation is increasingly implemented through private voluntary programs—like certification regimes and codes of conduct—that diffuse global standards. But little is known about the conditions under which companies adhere to these standards. We... View Details
      Keywords: Transnational Regulation; Labor Standards; Consumer Politics; Codes Of Conduct; Compliance; Governance Compliance; Operations; Globalization; Labor
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      Toffel, Michael W., Jodi L. Short, and Melissa Ouellet. "Codes in Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards." Regulation & Governance 9, no. 3 (September 2015): 205–223.
      • August 2015
      • Supplement

      Sustainability at IKEA Group: Video Supplement

      By: V. Kasturi Rangan and Michael W. Toffel
      This video contains Q&A with IKEA Group's Chief Sustainability Officer Steve Howard and IKEA Group's Industrial Strategy Manager Per Berggren, the two primary case protagonists. They respond to student questions after the case was taught at an executive education class... View Details
      Keywords: Strategy; Operations; Environmental Sustainability; Retail Industry
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      Rangan, V. Kasturi, and Michael W. Toffel. "Sustainability at IKEA Group: Video Supplement." Harvard Business School Multimedia/Video Supplement 616-703, August 2015. (Q&A with IKEA Group's Chief Sustainability Officer Steve Howard and Industrial Strategy Manager Per Berggren.)
      • 5 Jun 2015
      • Conference Presentation

      Monitoring Global Supply Chains

      By: Michael W. Toffel
      Citation
      Related
      Toffel, Michael W. "Monitoring Global Supply Chains." Paper presented at the Bangladesh Development Conference, Harvard University, South Asia Institute, June 5, 2015.
      • 1 Jun 2015
      • Conference Presentation

      Empirical Research Opportunities on Inspection and Compliance

      By: Michael W. Toffel
      Citation
      Related
      Toffel, Michael W. "Empirical Research Opportunities on Inspection and Compliance." Paper presented at the Research on Effective Government: Inspection and Compliance Workshop, University of Maryland. Maryland Center for Economics and Policy and Harvard Business School, Washington, DC, June 1, 2015.
      • 20 May 2015
      • Talk

      Managing Working Conditions in Global Supply Chains

      By: Michael W. Toffel
      Citation
      Related
      Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." SAI Advisory Board Meeting, Social Accountability International, May 20, 2015.
      • 14 May 2015
      • Conference Presentation

      Monitoring Global Supply Chains

      By: Michael W. Toffel
      Citation
      Related
      Toffel, Michael W. "Monitoring Global Supply Chains." Paper presented at the Alliance for Research on Corporate Sustainability Annual Research Conference, May 14, 2015.
      • 27 Mar 2015
      • Conference Presentation

      Managing Working Conditions in Global Supply Chains

      By: Michael W. Toffel
      Citation
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      Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." Paper presented at the Ethical Sourcing Forum, March 27, 2015.
      • March 24, 2015
      • Article

      Starbucks' 'Race Together' Campaign and the Upside of CEO Activism

      By: Aaron Chatterji and Michael W. Toffel
      When Starbucks CEO Howard Schultz asked his baristas to engage customers in a discussion about race in America, it was a clear case of the growing trend of "CEO activism." Despite the criticism of that particular initiative, CEO activism—from Shultz to Chick-Fil-A's... View Details
      Keywords: Leadership; Social Issues; Corporate Social Responsibility and Impact; Communication Strategy; Race
      Citation
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      Chatterji, Aaron, and Michael W. Toffel. "Starbucks' 'Race Together' Campaign and the Upside of CEO Activism." Harvard Business Review (website) (March 24, 2015).
      • 19 Mar 2015
      • Talk

      Managing Working Conditions in Global Supply Chains

      By: Michael W. Toffel
      Citation
      Related
      Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." Georgetown University, McDonough School of Business, March 19, 2015.
      • 9 May 2015
      • Conference Presentation

      Enhancing Relevance of Research

      By: Michael W. Toffel
      Citation
      Read Now
      Related
      Toffel, Michael W. "Enhancing Relevance of Research." Paper presented at the Production and Operations Management Society Annual Conference, Washington, DC, May 9, 2015.
      • 6 Mar 2015
      • Talk

      Managing Working Conditions in Global Supply Chains

      By: Michael W. Toffel
      Citation
      Related
      Toffel, Michael W. "Managing Working Conditions in Global Supply Chains." Organisation for Economic Co-operation and Development (OECD), March 6, 2015.
      • December 2014 (Revised February 2016)
      • Supplement

      Aspen Skiing Company – PowerPoint Supplement

      By: Michael W. Toffel and Stephanie van Sice
      Citation
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      Toffel, Michael W., and Stephanie van Sice. "Aspen Skiing Company – PowerPoint Supplement." Harvard Business School PowerPoint Supplement 615-042, December 2014. (Revised February 2016.)
      • December 2014
      • Supplement

      Aspen Skiing Company Video Supplement

      By: Michael W. Toffel
      Having begun improving the environmental performance of its own operations, Aspen Skiing Company is considering "greening" its supply chain and lobbying for greenhouse gas regulations. A world renowned ski resort vulnerable to global climate change, Aspen's activities... View Details
      Keywords: Conflict of Interests; Climate Change; Supply Chain Management; Corporate Social Responsibility and Impact; Environmental Sustainability; Tourism Industry; Entertainment and Recreation Industry; Aspen
      Citation
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      Related
      Toffel, Michael W. "Aspen Skiing Company Video Supplement." Harvard Business School Multimedia/Video Supplement 615-704, December 2014.
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