Publications

Course overview for the first-year required MBA course Leadership and Organizational Behavior (LEAD). View Details

Keywords: Leadership; Organizations; Behavior

August 1995 (Revised April 1998)
Background Note

A Note for Analyzing Work Groups

Presents a model for understanding the behavior and evolution of primary, stable work groups over time. The model describes contextual factors, design factors, and emergent culture as determinants of group behavior and performance. Describes emergent behavior, norms,... View Details

Keywords: Groups and Teams; Balance and Stability; Behavior; Situation or Environment

March 1994 (Revised May 1994)
Supplement

Lisa Benton (B)

Provides a follow-up to Lisa Benton (A). View Details

January 1994 (Revised March 1995)
Background Note

Evaluating an Action Plan

Managers report that action planning to resolve interpersonal and organizational challenges is far more demanding than diagnosing them. Although there are many frameworks for evaluating their diagnoses, there are few for evaluating their action plans. Reviews the major... View Details

Keywords: Planning

November 1993 (Revised April 1995)
Background Note

Orientation for Viewing ""Ted Smith and the Lyric Copier""

November 1993 (Revised April 1995)
Background Note

Orientation for Viewing ""Karen Green""

January 1994 (Revised March 1995)
Case

De Passe Entertainment and Creative Partners

After 24 years at Motown Industries, Hollywood executive Suzanne de Passe has decided to go out on her own to start two new businesses. The case describes de Passe's career from her beginning as Berry Gordy's assistant at Motown Records to her presidency of Gordy/de... View Details

Keywords: Business Startups; Entrepreneurship; Partners and Partnerships; Business or Company Management; Entertainment; Personal Development and Career; Entertainment and Recreation Industry; Music Industry; California

March 1992 (Revised March 1995)
Supplement

Joline Godfrey and the Polaroid Corp. (B)

Supplements Joline Godfrey and the Polaroid Corp. (A). View Details

Keywords: Corporate Entrepreneurship; Rank and Position; Leading Change; Problems and Challenges; Change; Electronics Industry; Consumer Products Industry

May 1990 (Revised April 1995)
Teaching Note

Karen Green, Teaching Note

The video depicts Karen Green, a manager in her early thirties, on a company retreat. She is being considered for a project manager position, a promotion she does not receive. During the retreat, the circumstances that influenced the decision become evident. The... View Details

Keywords: Work-Life Balance; Personal Development and Career; Gender; Power and Influence

November 1988 (Revised July 1997)
Case

Technology Transfer at a Defense Contractor

At a time of great changes in the corporate environment, Larry Yoshino, a design lab manager at Parsons Controls Corp., faces a delay in a costly defense project due to the inability of one of his subordinates to gain the cooperation of engineers at Parsons'... View Details

Keywords: Organizational Change and Adaptation; Change Management; Conflict Management; Managerial Roles; Management Teams; Employees; Competitive Strategy; Projects

1999
Article

Developing the Star Performer

Keywords: Growth and Development; Performance

2019
Book

Becoming a Manager: How New Managers Master the Challenges of Leadership

In your career, or anyone's, there is one transition that stands out as the most crucial—going from individual contributor to competent manager.

New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to... View Details

Keywords: Management; Leadership; Leadership Development; Management Skills; Learning

2015
Introduction

Globalization

Keywords: Innovation; Globalization; Information Technology; Information Technology Industry

January 1989
Supplement

Suzanne de Passe at Motown Productions, Video

Updates events in the case and draws a tighter focus on managing a start-up and women in leadership. View Details

Keywords: Management; Leadership; Gender; Business Startups

2005
Working Paper

Leadership Development: A Strategic Imperative for Higher Education

August 1995
Case

Slade Plating Department, The

Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. Includes decision opportunity. A rewritten version of an earlier case. View Details

Keywords: Conflict and Resolution; Values and Beliefs; Organizational Culture; Decision Making

June 1994
Supplement

Rudi Gassner at BMG International, Video

Shows excerpts from a class discussion with Gassner and an MBA class. He describes his leadership style and the challenges he faces as the senior executive of a global entertainment enterprise. View Details

Keywords: Entertainment; Globalization; Leadership Style; Problems and Challenges; Entertainment and Recreation Industry

January 1994 (Revised April 1994)
Supplement

Suzanne de Passe at Motown Productions (B)

Provides an update of the (A) case. Describes de Passe's career from 1986 to 1993. View Details

Keywords: Personal Development and Career; Entertainment and Recreation Industry; Music Industry

February 1993 (Revised March 1995)
Case

Bernd Sterzel at the IVth Medizinische Klinik (A)

After 10 years of running a small laboratory at Yale Medical School, Dr. R. Bernd Sterzel assumes leadership of a nephrology clinic in Nurnberg and Erlangen, Germany. In his ambitious efforts to transform the clinic into a leading academic research institution, he... View Details

Keywords: Change Management; Organizational Change and Adaptation; Problems and Challenges; Cross-Cultural and Cross-Border Issues; Health Industry; Germany; Connecticut