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  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

competition can impede the reputational mechanism. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Scale without Mass: Business Process Replication and Industry Dynamics Authors:Erik Brynjolfsson, Andrew McAfee, Michael Sorell, and View Details
Keywords: Martha Lagace
  • Web

General Management Awards & Honors - Faculty & Research

2021 Case Centre Award in the Production and Operations Management category for “Ant Financial (A)” with Feng Zhu, Ying Zhang, Anthony K. Woo, and Nancy Hua Dai (HBS Case 617-060). George A. Riedel : Named a Henry B. Arthur Fellow in... View Details
  • 06 Dec 2016
  • First Look

December 6, 2016

Harvard Business Review How Wikipedia Keeps Political Discourse from Turning Ugly By: Greenstein, Shane, and Feng Zhu Abstract—No abstract available. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2000
  • News

Taiwan Club President Thrives on Region's Entrepreneurial Energy

"Taiwan today is an exciting place to be in business," said Benjamin P.L. Feng (MBA 1975), managing director of All Asia Partners, a venture capital firm headquartered in Taipei. At HBS this fall to attend his 25th Reunion, View Details
  • 22 Mar 2016
  • First Look

March 22, 2016

Information Systems Research Open Content, Linus' Law, and Neutral Point of View By: Greenstein, Shane, and Feng Zhu Abstract—The diffusion of the Internet and digital technologies has enabled many... View Details
Keywords: Sean Silverthorne
  • Article

DEA Model with Shared Resources and Efficiency Decomposition

By: Yao Chen, Juan Du, H. David Sherman and Joe Zhu
Data envelopment analysis (DEA) has proved to be an excellent approach for measuring performance of decision making units (DMUs) that use multiple inputs to generate multiple outputs. In many real world scenarios, DMUs have a two-stage network process with shared input... View Details
Keywords: Data Envelopment Analysis (DEA); Efficiency; Intermediate Measure; Performance Efficiency
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  • January 2025
  • Case

Driving Efficiency and Sustainability at P&G China

By: Feng Zhu, Philip Kuai and Billy Chan
P&G China’s business had reached new heights thanks to the explosive growth of e-commerce in the country, but the rapidly increasing volume of shipments to customers had created operational and environmental challenges in terms of packaging waste, shipping... View Details
Keywords: Transformation; Customer Value and Value Chain; Environmental Sustainability; E-commerce; Logistics; Product Design; Value Creation; Consumer Products Industry; China
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  • 29 Sep 2009
  • First Look

First Look: September 29

Strategies to Fight Ad-sponsored Rivals Authors:Ramon Casadesus-Masanell and Feng Zhu Abstract We analyze the optimal strategy of a high-quality incumbent that faces a low-quality ad-sponsored competitor. In... View Details
Keywords: Martha Lagace
  • 06 Mar 2012
  • First Look

First Look: March 6

productive. The authors have studied when 161 countries adopted 104 technologies over the past 200 years, and they conclude that profound economic advantages-as measured by per capita income-accrue to early adopters of technology. Read... View Details
Keywords: Sean Silverthorne
  • September 2024
  • Supplement

Anker Innovations (B)

By: Feng Zhu, Jiangyong Lu and Nancy Hua Dai
An Amazon-native brand, Anker is the world’s No. 1 mobile charging brand and a leading consumer electronics company. Over the years, Anker developed an effective model of proving new products online first by leveraging customer insights from its proprietary Voice of... View Details
Keywords: Decision Choices and Conditions; Product; Distribution; Product Launch; Business Model; Electronics Industry; Consumer Products Industry
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  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

Industry By: Park, K. Francis, Robert Seamans, and Feng Zhu Abstract— We examine how heterogeneity in customers’ multi-homing tendencies affects a platform’s response to new entrants in its market. We... View Details
Keywords: Dina Gerdeman
  • September 2024 (Revised October 2024)
  • Case

Anker Innovations (A)

By: Feng Zhu, Jiangyong Lu and Nancy Hua Dai
An Amazon-native brand, Anker is the world’s No. 1 mobile charging brand and a leading consumer electronics company. Over the years, Anker developed an effective model of proving new products online first by leveraging customer insights from its proprietary Voice of... View Details
Keywords: Decision Choices and Conditions; Product; Distribution; Product Launch; Electronics Industry; Consumer Products Industry
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  • 27 Jul 2010
  • First Look

First Look: July 27

Feng Zhu Abstract We provide the first formal model of business model innovation in a game-theoretic framework. Our analysis focuses on sponsor-based business model innovations where a firm monetizes its... View Details
Keywords: Martha Lagace
  • March 2020
  • Module Note

Scaling and Sustaining Platform Businesses

By: Feng Zhu
Keywords: Platform Businesses; Platform Disruption; Platforms; Digital Platforms; Technology Industry
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  • January 2020
  • Teaching Note

Apple Pay and Mobile Payments in Australia (A) and (B)

By: Feng Zhu
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  • 2017
  • Working Paper

Threat of Platform-Owner Entry and Complementor Responses: Evidence from the Mobile App Market

By: Feng Zhu
We examine how app developers on the Android mobile platform adjust their innovation efforts (rate and direction) and value-capture strategies in response to Google’s entry threat and actual entry into their markets. We find that, after Google’s entry threat increases,... View Details
Keywords: Platform-owner Entry; Entry Threat; Innovation; Complementors; Mobile App Industry; Mobile and Wireless Technology; Innovation Strategy; Market Entry and Exit
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  • 23 Jul 2024
  • News

Should Your Company Build an Open or Closed Ecosystem?

  • 31 Mar 2016
  • News

Products to Platforms: Making the Leap

  • Awards

Best Paper in Management Science

By: Feng Zhu
Finalist for the 2015 Management Science Best Paper Award in Information Systems for “Responses to Entry in Multi-Sided Markets: The Impact of Craigslist on Local Newspapers” (Management Science, February 2014) with Robert Seamans. View Details
  • Web

2024 Reunion Presentations - Alumni

feel valued? The discussion will lead to considerations about the variation in individual reward preferences and how managers could embrace this diversity to foster an inclusive environment while driving performance. Digital Innovation Professor View Details