Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (2,809) Arrow Down
Filter Results: (2,809) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (2,809)
    • People  (11)
    • News  (825)
    • Research  (1,190)
    • Events  (7)
    • Multimedia  (15)
  • Faculty Publications  (335)

Show Results For

  • All HBS Web  (2,809)
    • People  (11)
    • News  (825)
    • Research  (1,190)
    • Events  (7)
    • Multimedia  (15)
  • Faculty Publications  (335)
← Page 8 of 2,809 Results →
  • Web

What Happens When Company Tweets Get Political | Working Knowledge

a time when corporate America was not very online. Most companies used social media for promoting products and services or engaging with consumers in a friendly fashion. Political posts on a company account were rare. That all changed... View Details
  • September 2019 (Revised December 2019)
  • Case

Google: To TVC or Not to TVC?

By: William R. Kerr and Carl Kreitzberg
In late 2018, evidence emerged that many of Google’s temporary help agency workers, vendors, and independent contractors (“TVCs”) were unhappy with the company. TVCs, who reportedly made up 49.95% of Google’s 170,000-person global workforce, had raised concerns of... View Details
Keywords: Workforce; Independent Contractors; Talent Management; Silicon Valley; Google; Employee Attitude; Employee Compensation; Employee Engagement; Future Of Work; Innovation; Innovation And Strategy; Inequality; Talent Acquisition; Labor; Talent and Talent Management; Strategy; Technological Innovation; Employees; Attitudes; Innovation and Management; Human Resources; Equality and Inequality; Information Technology Industry; United States; San Francisco
Citation
Educators
Purchase
Related
Kerr, William R., and Carl Kreitzberg. "Google: To TVC or Not to TVC?" Harvard Business School Case 820-048, September 2019. (Revised December 2019.)

    The Challenge of Maintaining Passion for Work over Time: A Daily Perspective on Passion and Emotional Exhaustion

    Passion for work is highly coveted, but many employees report struggling to maintain their passion over time. In the current research, we explain the challenge of pursuing passion by conceptualizing passion as an attribute with temporal variation. Viewed through... View Details
    • November 15, 2022
    • Article

    Using Simulations to Upskill Employees

    By: Frank V. Cespedes, Trond Aas, Alex Hunt and Huw Newton-Hill
    Reskilling employees tops the agenda in many organizations, according to a LinkedIn report. Korn Ferry estimates an 85-million person talent shortage by 2030, and McKinsey likens the challenge to the shift from agricultural to manufacturing work that occurred in the... View Details
    Keywords: Employee Engagement; Managing People; Talent Development; Training; Human Capital; Experience and Expertise; Talent and Talent Management; Retention; Personal Development and Career
    Citation
    Register to Read
    Related
    Cespedes, Frank V., Trond Aas, Alex Hunt, and Huw Newton-Hill. "Using Simulations to Upskill Employees." Harvard Business Review (website) (November 15, 2022).
    • Web

    Leading Race Work in Business Schools - Race, Gender & Equity

    schools could lead the work of racial equity and inclusion through engagement with various learning modes. Best practices were captured for learning about and from racial differences, and innovative ideas... View Details
    • 28 Apr 2023
    • Blog Post

    Creating a Workplace That Supports Employees in Work and Life

    is by actions and words from senior leadership of the companies I've worked for.” Examples included the CEO of one company attending a retreat for the Pride Employee Resource Group (ERG) and the CEO of another company participating in a... View Details
    Keywords: All Industries
    • Web

    Leading Race Work in Business Schools - Race, Gender & Equity

    schools could lead the work of racial equity and inclusion through engagement with various learning modes. Best practices were captured for learning about and from racial differences, and innovative ideas... View Details
    • 25 Feb 2013
    • Working Paper Summaries

    Fostering Organizational Learning: The Impact of Work Design on Workarounds, Errors, and Speaking Up About Internal Supply Chain Problems

    Keywords: by Anita L. Tucker
    • Web

    Leading Race Work in Business Schools - Race, Gender & Equity

    Leading Race Work in Business Schools Leading Race Work in Business Schools 07 FEB 2020 Summary Speakers Speakers Robin Ely Robin Ely is the Diane Doerge Wilson Professor of Business Administration at... View Details
    • 30 Oct 2019
    • Podcast

    How global trade and AI are resetting the terms of white-collar work

    International trade expert and former presidential advisor, Richard Baldwin, discusses his latest book, The Globotics Upheaval: Globalization, Robotics, and the Future of Work. He argues that the speed and sweep of economic and social changes resulting from global... View Details
    • 2013
    • Working Paper

    Where do the Most Active Customers Originate and How Can Firms Keep Them Engaged?

    By: Clarence Lee, E. Ofek and Thomas Steenburgh
    In this paper, we study how firms offering Web services can acquire and develop an active customer base. We focus on two basic questions. First, how does the method of customer acquisition affect the way customers use the service to meet their own needs and to interact... View Details
    Keywords: Customer Engagement; Adoption Routes; Hidden Markov Models; Search; Word-of-Mouth; Digital Media; Customer Relationship Management; Internet and the Web; Mathematical Methods; Consumer Behavior; Entrepreneurship; Marketing Reference Programs; Web Services Industry
    Citation
    Related
    Lee, Clarence, E. Ofek, and Thomas Steenburgh. "Where do the Most Active Customers Originate and How Can Firms Keep Them Engaged?" Working Paper, 2013. (Revise and Resubmit at Management Science.)
    • November 2014 (Revised March 2016)
    • Background Note

    Mental Health and the American Workplace

    By: John A. Quelch and Carin-Isabel Knoop
    Mental illness has been described as an epidemic affecting nearly a quarter of all Americans in their lifetimes, often during their most productive working years. Managers who can design organizations that maximize mental health can minimize these risks and boost... View Details
    Keywords: Public Health; Productivity; Competitiveness; Stress Management; Depression; Absenteeism; Presenteeism; Work Culture; Business or Company Management; Work-Life Balance; Performance Productivity; Organizational Culture; Medical Specialties; Health Care and Treatment; Health Industry; United States
    Citation
    Educators
    Purchase
    Related
    Quelch, John A., and Carin-Isabel Knoop. "Mental Health and the American Workplace." Harvard Business School Background Note 515-062, November 2014. (Revised March 2016.)
    • 24 Jan 2023
    • Research & Ideas

    Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

    say yes to working longer and harder. You take on tasks even if you don't want them. You don’t say no to an opportunity that would advance organizational goals, even it isn’t necessarily aligned with your own. Blinded by their own View Details
    Keywords: by Sean Silverthorne
    • July–September 2020
    • Article

    Innovation Contest: Effect of Perceived Support for Learning on Participation

    By: Olivia Jung, Andrea Blasco and Karim R. Lakhani
    Background: Frontline staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the... View Details
    Keywords: Contest; Innovation; Employee Engagement; Organizational Learning; Health Care; Health Care Delivery; Innovation and Invention; Organizations; Learning; Employees; Perception; Health Care and Treatment
    Citation
    Find at Harvard
    Related
    Jung, Olivia, Andrea Blasco, and Karim R. Lakhani. "Innovation Contest: Effect of Perceived Support for Learning on Participation." Health Care Management Review 45, no. 3 (July–September 2020): 255–266.
    • October 2019
    • Teaching Note

    Google: To TVC or Not to TVC?

    By: William R. Kerr and Carl Kreitzberg
    A Teaching Note for the "Google: To TVC or Not to TVC?" case study (HBS#820-048). The case discusses recent controversies regarding how Google manages temporary help agency workers, workers supplied by vendors, and independent contractors ("TVCs"). Such TVCs reportedly... View Details
    Keywords: Workforce; Independent Contractors; Talent Management; Silicon Valley; Google; Employee Attitude; Employee Compensation; Employee Engagement; Future Of Work; Innovation; Innovation And Strategy; Inequality; Talent Acquisition; Labor; Talent and Talent Management; Strategy; Technological Innovation; Employees; Attitudes; Innovation and Management; Human Resources; Information Technology Industry; United States; San Francisco
    Citation
    Purchase
    Related
    Kerr, William R., and Carl Kreitzberg. "Google: To TVC or Not to TVC?" Harvard Business School Teaching Note 820-049, October 2019.
    • March–April 2017
    • Article

    What's the Value of a Like?: Social Media Endorsements Don't Work the Way You Might Think

    By: Leslie John, Daniel Mochon, Oliver Emrich and Janet Schwartz
    Brands spend billions of dollars a year on lavish efforts to establish and maintain a social media presence. But do those campaigns actually increase revenue? New research provides an answer to this question, which has vexed marketers ever since social media burst upon... View Details
    Keywords: Social and Collaborative Networks; Consumer Behavior; Marketing Strategy; Digital Marketing; Social Media
    Citation
    Find at Harvard
    Register to Read
    Related
    John, Leslie, Daniel Mochon, Oliver Emrich, and Janet Schwartz. "What's the Value of a Like? Social Media Endorsements Don't Work the Way You Might Think." Harvard Business Review 95, no. 2 (March–April 2017): 108–115.
    • December 2018 (Revised March 2021)
    • Background Note

    Modern Automation (A): Artificial Intelligence

    By: William R. Kerr and James Palano
    This primer is meant to be a field guide to the late 2010s' surge in business use of "Artificial Intelligence" (AI), or enterprise software based in machine learning. First, it provides an overview of the key trends—digitization, connectivity, the continuation of... View Details
    Keywords: Artificial Intelligence; Digitization; Connectivity; Computing; Future Of Work; Automation; AI and Machine Learning
    Citation
    Educators
    Purchase
    Related
    Kerr, William R., and James Palano. "Modern Automation (A): Artificial Intelligence." Harvard Business School Background Note 819-084, December 2018. (Revised March 2021.)
    • 2021
    • Book

    The Power of Trust: How Companies Build It, Lose It, Regain It

    By: Sandra J. Sucher and Shalene Gupta
    Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees,... View Details
    Keywords: Power; Corporate Culture; Future Of Work; Innovation; Technology Strategy; Automation; Stakeholder Engagement; Employee Attitude; Customer Behavior; Shareholder Value; Government And Business; Impact Investing; Corporate Change And Sustainability; Trust; Power and Influence; Globalization; Leadership; Organizational Culture; Innovation and Invention; Human Resources; Information Technology; Strategy; Corporate Accountability; Asia; Europe; South America; Middle East; North and Central America
    Citation
    Purchase
    Related
    Sucher, Sandra J., and Shalene Gupta. The Power of Trust: How Companies Build It, Lose It, Regain It. New York: PublicAffairs, 2021.
    • Web

    Lessons from the 2025 Race, Gender & Equity at Work Symposium - Blog: RGE Report

    Race, Gender and Equity at Work Race, Gender and Equity at Work Filter Results Arrow Down Arrow Up Read posts from Author HBS Staff Topics Topics Board Diversity RGE Blog Filters Read posts from Author HBS... View Details
    • March 2018
    • Supplement

    Sandra Brown Goes Digital (B): The Commitment Decision

    By: Rosabeth Moss Kanter and Jonathan Cohen
    Sandra Brown, a middle manager at a biotech company who has led internal and external movements for change over the last few years, faces a decision. Whether to continue to work for change at the company or move on to pursue new opportunities elsewhere, where her new... View Details
    Keywords: Digital; Stakeholder Engagement; Managing Change; Career Path; Health Care Industry; Quality; Leading Change; Management; Organizational Change and Adaptation; Personal Development and Career; Decision Choices and Conditions
    Citation
    Purchase
    Related
    Kanter, Rosabeth Moss, and Jonathan Cohen. "Sandra Brown Goes Digital (B): The Commitment Decision." Harvard Business School Supplement 318-083, March 2018.
    • ←
    • 8
    • 9
    • …
    • 140
    • 141
    • →
    ǁ
    Campus Map
    Harvard Business School
    Soldiers Field
    Boston, MA 02163
    →Map & Directions
    →More Contact Information
    • Make a Gift
    • Site Map
    • Jobs
    • Harvard University
    • Trademarks
    • Policies
    • Accessibility
    • Digital Accessibility
    Copyright © President & Fellows of Harvard College.