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  • January 2010 (Revised April 2010)
  • Case

Gobi Partners and DMG

By: G. Felda Hardymon, Josh Lerner and Ann Leamon
Thomas G. Tsao, founding general partner of Gobi Partners, an early stage venture capital firm in China, must decide how to manage his firm's largest investment after the departure of the CEO. Tom has temporarily stepped in as CEO, but finding a replacement with the... View Details
Keywords: Restructuring; Competency and Skills; Decision Choices and Conditions; Venture Capital; Investment; Business or Company Management; Management Succession; Emerging Markets; Problems and Challenges; Business and Stakeholder Relations; China
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    When It's Time to Pivot, What's Your Story?

    To succeed, a new company must rally investors, staff, customers, and the media around a good story. But often that narrative turns out to be wrong, and entrepreneurs realize they need to change direction. How that shift is communicated can have a huge impact on a... View Details

      Paul Hamilton

      Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models. 
      View Details

        When Do Firms Greenwash? Corporate Visibility, Civil Society Scrutiny, and Environmental Disclosure

        Under increased pressure to report environmental impacts, some firms selectively disclose relatively benign impacts, creating an impression of transparency while masking their true performance; other firms’ disclosures, in contrast, are more representative of their... View Details

        • 24 Apr 2020
        • News

        Navigating the Crisis & Beyond: Perspectives for Leaders in South Asia

        • October 2011 (Revised June 2013)
        • Case

        Novo Nordisk: A Commitment to Sustainability

        By: Robert G. Eccles and Michael P. Krzus
        The case describes the early commitment of a European pharmaceutical company, Novo Nordisk, to integrated reporting. Novo Nordisk is one of the pioneers of integrated reporting and it emerged out of its commitment to a "Triple Bottom Line approach to managing the... View Details
        Keywords: Strategic Planning; Business Ventures; Business or Company Management; Integrated Corporate Reporting; Business Strategy; Pharmaceutical Industry
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        • 23 Apr 2020
        • Video

        Navigating the Crisis & Beyond: Perspectives for Leaders in South Asia - Part 2

        • 2022
        • Chapter

        Sustainability Science and Corporate Cleanup in Community Fields: The Translation, Resistance and Integration Process Model

        By: P. Devereaux Jennings, Maggie Cascadden and Andrew J. Hoffman
        Both practically and theoretically, the sustainability science and corporate operation perspectives often diverge. Overcoming this divergence requires some degree of engagement with organizational field members; not just negotiation, but on-the-ground process work to... View Details
        Keywords: Environmental Sustainability; Business Processes; Science-Based Business; Research
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        • August 1988 (Revised August 1989)
        • Case

        Poletown Dilemma, The

        By: Thomas R. Piper
        Senior management of General Motors must select a site for a new assembly plant to replace two plants located in Detroit. The economics strongly favor a site in an adjacent state. However, a relocation would have substantial, negative impact on the existing work force,... View Details
        Keywords: Factories, Labs, and Plants; Business and Government Relations; Corporate Social Responsibility and Impact; Business Offices; Management Teams; Restructuring; Economics; Auto Industry; Michigan
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        • February 2024 (Revised April 2024)
        • Case

        CPP Investments—The Road to Zero

        By: Vikram Gandhi and Radhika Kak
        In February 2022, Canadian Pension Plan (CPP) Investments, the investment management organization that managed funds for the CPP, one of the biggest pension plans in the world, announced a net-zero commitment for its portfolio by 2050. Under its CEO, John Graham, it... View Details
        Keywords: Environmental Sustainability; Asset Management; Investment Portfolio; Leading Change; Business and Stakeholder Relations; Corporate Social Responsibility and Impact; Financial Services Industry; Canada; California
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        • 23 Apr 2020
        • Video

        Navigating the Crisis & Beyond: Perspectives for Leaders in South Asia - Part 1

        • Research Summary

        The Ownership of Deep Metaphors

        By: Gerald Zaltman
        Deep metaphors are basic orienting structures of human thought. They guide in subtle and overt ways how customers and managers process information about any product, service, or activity and event. It is essential for a firm to understand deep metaphors as they are... View Details
        • 2019
        • Working Paper

        Intelligent Design of Inclusive Growth Strategies

        By: Robert S. Kaplan, George Serafeim and Eduardo Tugendhat
        Improving corporate engagement with society, as advocated in the Business Roundtable’s 2019 statement, should not be viewed as a zero-sum proposition where attention to new stakeholders detracts from delivering shareholder value. Corporate programs for sustainable and... View Details
        Keywords: Inclusion; Sustainability; Performance Measures; Environmental Sustainability; Social Issues; Strategy; Governance; Corporate Social Responsibility and Impact; Business and Stakeholder Relations
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        • 31 Oct 2006
        • HBS Case

        Governing Sumida Corporation

        governance structure that would be transparent to investors and stakeholders anywhere in the world. The more we talked, the more it seemed like a way to understand the economic, legal, and cultural changes that were taking place in... View Details
        Keywords: by Julia Hanna; Electronics
        • 2013
        • Article

        The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities

        By: Michael Beer
        Organizations underperform and sometimes fail because their leaders are unable to learn the unvarnished truth from relevant stakeholders about how the design and behavior of the organization is misaligned with its goals and strategy. The Strategic Fitness Process (SFP)... View Details
        Keywords: Organization Alignment; Dynamic Capabilities; Organization Design; Organizational Prototyping; Organizational Silence; Organizational Learning; Organizational Change and Adaptation; Strategic Planning; Organizational Design
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        • January 2005 (Revised July 2010)
        • Case

        Anne Mulcahy: Leading Xerox through the Perfect Storm (A)

        By: William W. George and Andrew N. McLean
        In 2000, Xerox faces bankruptcy amid a liquidity crisis, collapsed profitability, and an expanding SEC investigation. Traces the career and leadership development of Anne Mulcahy, a former sales executive unexpectedly named COO of the beleaguered company as a last... View Details
        Keywords: Organizational Change and Adaptation; Leadership; Financial Liquidity; Organizational Culture; Crisis Management; Insolvency and Bankruptcy; Gender; Corporate Governance
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        • 2023
        • Working Paper

        Culture as a Signal: Evidence from a Natural Field Experiment

        By: Wei Cai, Dennis Campbell and Jiehang Yu
        The importance of culture as an informal management control system is increasingly acknowledged in academia. While prior research mainly focuses on the value of culture on internal stakeholders (e.g., employees), we examine whether culture serves as a credible signal... View Details
        Keywords: Organizational Culture; Groups and Teams; Customer Focus and Relationships
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        • 2012
        • Chapter

        Institutional Pressures and Organizational Characteristics: Implications for Environmental Strategy

        By: Magali A. Delmas and Michael W. Toffel
        A broad literature has emerged over the past decades demonstrating that firms' environmental strategies and practices are influenced by stakeholders and institutional pressures. Such findings are consistent with institutional sociology, which emphasizes the importance... View Details
        Keywords: Management Practices and Processes; Corporate Social Responsibility and Impact; Business and Stakeholder Relations; Natural Environment; Business Strategy
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        • April 2009 (Revised September 2011)
        • Case

        Before the Fall: Lehman Brothers 2008

        By: Clayton S. Rose and Anand Ahuja
        This case examines Lehman Brothers in the months preceding its collapse. Following the announcement of a huge and unexpected second quarter loss, the CFO was removed from her post after only seven months in the job. This case explores the challenges faced by a firm... View Details
        Keywords: Communication Strategy; Financial Crisis; Insolvency and Bankruptcy; Financial Management; Financial Markets; Crisis Management; Trust; Financial Services Industry
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        • November 2021 (Revised January 2022)
        • Case

        Scott Tucker (A): Race to the Top

        By: Aiyesha Dey and Amram Migdal
        The case tells the story of the rise and fall of Scott Tucker, an entrepreneur, businessman, passionate race car driver, competitor, and owner of a professional racing team. From 1997 to 2012, Tucker built a nationwide network of payday lending businesses, becoming a... View Details
        Keywords: Business Ventures; Crime and Corruption; Ethics; Fairness; Financing and Loans; Personal Finance; Governance; Corporate Accountability; Corporate Governance; Governance Compliance; Governance Controls; Financial Services Industry; United States
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