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- All HBS Web (713)
- Faculty Publications (86)
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- 01 Mar 2007
- News
Avon CEO Jung on Leadership
leadership, the company introduced new lines and products, repackaged old standbys, invested heavily in research and development, and expanded overseas. Redubbed “the company for women,” Avon now operates in more than 100 countries, generating some $8 billion in annual... View Details
- 20 Mar 2012
- News
Robotics Warehouse Company Now Part of Amazon
- 12 Mar 2019
- News
Acting Naturally
Karina Birch (OPM 49, 2017) is CEO of Rocky Mountain Soap Company, based in Alberta, Canada. In this interview, she explains how the mission, culture, and products of her company are blended together. “I was 24 years old and right out of university when I started Rocky... View Details
- 01 Apr 2001
- News
Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni
Tracy E. Kwiker (MBA 1995) arrived in Seattle three and a half years ago when she was promoted to manage store operations for a Toys “R” Us region in the Pacific Northwest. Eager to establish contacts in her new community, Kwiker began attending HBS Club of Puget Sound... View Details
- 01 Jun 2013
- News
Brick by Brick
Case Study Illustration by Corbis/Matthias Kulka Sometimes, a company's history contains more drama than a Russian novel. A recent case, "LEGO," explores how the toy maker grew to global dominance from humble beginnings, the mistakes that led it near bankruptcy, and... View Details
- 14 Feb 2017
- News
Taking the Lead at Wesfarmers
- 01 Jun 2022
- News
Case Study: Glass Half Full
Image courtesy Ernesto Humpierres Image courtesy Ernesto Humpierres In classic engineer fashion, Ernesto Humpierres (MBA 2011) has always enjoyed building systems, whether it’s a Lego set with his twins or an e-commerce side hustle with their mother, Sarah Scott... View Details
- 19 Mar 2016
- News
Ex-McKinsey Analyst Finds New Path as Lavish Jeweler
- 01 Oct 2000
- News
Internet Tsunami
Hiroshi Mikitani (MBA '93) is the founder, president, and CEO of Rakuten, Japan's leading online shopping destination. He believes that because the Internet allows merchants to circumvent the many intermediaries who jack up prices in Japan, "it is going to completely... View Details
- 14 Jul 2015
- News
Birchbox Debuts VR for Male Subscribers
- 01 Mar 2018
- News
What I Do: Philippe Hellich (MBA 1996)
ever-present too, be it a customer tripping on a display or an entire country divorcing itself from established trading protocols. “The diversity of risks is what makes this job so exciting,” says the man whose task it is to prevent... View Details
- 01 Mar 2006
- News
Drive-In Nation
trade barriers but because gasoline prices were so much lower than in other auto-producing countries. With no serious challenge from abroad, and only relatively benign competition among themselves, the Big 3 and their stakeholders were... View Details
- 01 Mar 2014
- News
Case Study: Gazelle's New Predators
Brightstar and Encore, which act as trade-in white labels for large retail chains and mobile carriers. Sure, these competitors lack Gazelle's brand in the eyes of consumers and Gazelle's website has a great NPS score, but I worry that... View Details
Keywords: ecommerce; Kathy Korman Frey; Retail Trade; Retail Trade; Retail Trade; Retail Trade; Retail Trade
- 01 Sep 2007
- News
Riding It Out
recall of 450,000 tires missing a key safety feature that a U.S. importer had purchased from a Chinese manufacturer and distributed to retail outlets. “I don’t think there is a strong culture of adherence to regulations in China right... View Details
- 01 Mar 2008
- News
Negotiating with Wal-Mart
Wal-Mart, the world’s largest retailer, sold $315.6 billion worth of goods in 2006. With its single-minded focus on “EDLP” (everyday low prices) and the power to make or break suppliers, a partnership with Wal-Mart is either the Holy Grail or the kiss of death,... View Details
- 01 Oct 1997
- News
William K.L. Fung
earned a Ph.D. in economics at Harvard in 1971, Fung has built Li & Fung into a multinational trading and retailing company with 36 offices in 20 countries and an annual turnover of more than $1.6 billion.... View Details
Keywords: Alejandro Reyes
- 01 Mar 2008
- News
Sarah Talley’s Key Negotiation Principles
When you have a problem, when there’s something you engage in with Wal-Mart that requires agreement so that it becomes a negotiation, the first advice is to think in partnership terms, really focus on a common goal, of getting costs out, for example, and ask questions.... View Details
- 01 Dec 2001
- News
Steven Rogers
William Sahlman, one of Rogers' mentors, has written a case about the purchase.) In 1991, they purchased a second lampshade company and then, two years later, a retail store. "I found I liked doing the deals more than running the... View Details
- 25 Jul 2012
- News
Movie Magic
swipe of a credit card. “Automated retail sounds better,” suggests Gregg Kaplan (MBA 1997). Recruited by McDonald’s to help start new businesses within the fast-food giant, in 2002 Kaplan oversaw the installation of six kiosks in... View Details