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  • All HBS Web  (6,002)
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  • Conference Presentation

Building Capabilities: Ensuring Long-Term Success in a Professional Service Firm

By: Robert G. Eccles Jr.
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Eccles, Robert G., Jr. "Building Capabilities: Ensuring Long-Term Success in a Professional Service Firm." . (HBS Reunion.)
  • 2025
  • Article

Educating Students and Professionals on the Business Implications of Climate Change

By: Michael W. Toffel
As climate change poses unprecedented challenges and opportunities, the private sector must play a pivotal role in both adaptation and mitigation efforts. This article discusses the new Harvard Business School Online course, Business and Climate Change, designed to... View Details
Keywords: Climate Impact; Online Courses; Online Education; Decarbonization; Mitigation Policies; Climate Risk; Climate Change; Risk Management; Science; Policy; Business Education; Adaptation
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Toffel, Michael W. "Educating Students and Professionals on the Business Implications of Climate Change." Global Focus: The EFMD Business Magazine 192, no. 2 (2025): 29–32.
  • September 2000
  • Background Note

Professional Services Module One: Introduction to the Challenges Facing PSFs

By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
This initial module was meant to clarify how the course would be useful to students who would be starting PSFs, working for them as an employee or contractor, managing them, or hiring them from the client side. View Details
Keywords: Entrepreneurship; Selection and Staffing; Management; Service Delivery; Service Industry
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DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module One: Introduction to the Challenges Facing PSFs." Harvard Business School Background Note 801-007, September 2000.
  • September 2000
  • Background Note

Professional Services Module Two: External Strategy for Sustained Competitive Advantage

By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Concerns itself with the strategic dynamics which influence organizations externally. View Details
Keywords: Competitive Advantage; Competitive Strategy; Corporate Entrepreneurship; Business Startups; Business Plan; Service Operations; For-Profit Firms; Power and Influence; Measurement and Metrics; Business Processes; Management Practices and Processes; Management Analysis, Tools, and Techniques
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DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Two: External Strategy for Sustained Competitive Advantage." Harvard Business School Background Note 801-008, September 2000.
  • October 2004
  • Article

Why Acquisitions of Professional Partnerships by Public Corporations Often Fail

By: Ashish Nanda
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Nanda, Ashish. "Why Acquisitions of Professional Partnerships by Public Corporations Often Fail." Consulting Magazine (October 2004), 28–30.
  • June 2014
  • Teaching Plan

Professional Development at DLA Piper—Building the Strength of Global Legal Talent

By: Heidi K. Gardner
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Gardner, Heidi K. "Professional Development at DLA Piper—Building the Strength of Global Legal Talent ." Harvard Business School Teaching Plan 414-083, June 2014.
  • September 2000 (Revised May 2002)
  • Teaching Note

Tradeoffs: Juggling Careers in Professional Services Firms with Private Life TN

By: Thomas J. DeLong
Teaching Note for (9-801-463). View Details
Keywords: Service Industry
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DeLong, Thomas J. "Tradeoffs: Juggling Careers in Professional Services Firms with Private Life TN." Harvard Business School Teaching Note 801-137, September 2000. (Revised May 2002.)
  • June 2007
  • Book Review

Book review of Managing Elites: Professional Socialization in Law and Business Schools

By: Rakesh Khurana
Keywords: Information; Management; Education
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Khurana, Rakesh. "Book review of Managing Elites: Professional Socialization in Law and Business Schools." Contemporary Sociology 36, no. 2 (June 2007).
  • 2009
  • Article

Compelled to Help: Effects of Direct and Indirect Exchange on Perceived Obligation in Professional Networks

By: Roy Y.J. Chua, Billian Sullivan and Michael W. Morris
This research examines felt obligation to help others in employees' and managers' professional networks using a social exchange perspective. We hypothesize that obligation toward others would follow the norms of both direct and indirect reciprocity. Direct reciprocity... View Details
Keywords: Perspective; Conflict of Interests; Research; Surveys; Networks; Forecasting and Prediction; Social Issues
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Chua, Roy Y.J., Billian Sullivan, and Michael W. Morris. "Compelled to Help: Effects of Direct and Indirect Exchange on Perceived Obligation in Professional Networks." Academy of Management Annual Meeting Proceedings (2009).
  • September 2021
  • Case

Pacific Lake and the Rise of Professional Capital in Search Funds

By: Jason Pananos, Jay Davis, Richard Ruback and Royce Yudkoff
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Pananos, Jason, Jay Davis, Richard Ruback, and Royce Yudkoff. "Pacific Lake and the Rise of Professional Capital in Search Funds." Harvard Business School Case 222-015, September 2021.
  • September 2013
  • Case

Professional Development at DLA Piper—Building the Strength of Global Legal Talent

By: Heidi K. Gardner and Nicolas Thornley
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Gardner, Heidi K., and Nicolas Thornley. "Professional Development at DLA Piper—Building the Strength of Global Legal Talent." Harvard Business School Case 414-039, September 2013.
  • July–August 2013
  • Article

Relaxing the Taboo on Telling Our Own Stories: Upholding Professional Distance and Personal Involvement

By: Michel Anteby
Scholars studying organizations are typically discouraged from telling, in print, their own stories. The expression "telling our own stories" is used as a proxy for field research projects that, in their written form, explicitly rely on a scholar's personal involvement... View Details
Keywords: Fieldwork; Research Practiced; Distance; Involvement; Taboo; Practice; Ethics; Education Industry
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Anteby, Michel. "Relaxing the Taboo on Telling Our Own Stories: Upholding Professional Distance and Personal Involvement." Organization Science 24, no. 4 (July–August 2013): 1277–1290.
  • July – August 2009
  • Article

Hiring Stars and Their Colleagues: Exploration and Exploitation in Professional Service Firms

By: Boris Groysberg and Linda-Eling Lee
Keywords: Selection and Staffing; Business Ventures
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Groysberg, Boris, and Linda-Eling Lee. "Hiring Stars and Their Colleagues: Exploration and Exploitation in Professional Service Firms." Organization Science 20, no. 4 (July–August 2009): 740–758.
  • January 2023 (Revised June 2024)
  • Case

Zaoui & Co. (A): Consigliere for High Stakes M&A Transactions

By: Ashish Nanda, Alex Kitsberg and Zack Kurtovich
In September 2019, Zaoui & Co.’s close-knit team of professionals convened for their annual off-site. In its nine years of operation, the boutique investment bank founded by the brothers Michael (HBS ’83) and Yoel Zaoui (Stanford GSB ’88), had garnered a track record... View Details
Keywords: Professional Service Firm; Entrepreneurship; Finance; Strategy; Investment Banking; Organizational Change and Adaptation; Growth and Development Strategy; Europe; United Kingdom
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Nanda, Ashish, Alex Kitsberg, and Zack Kurtovich. "Zaoui & Co. (A): Consigliere for High Stakes M&A Transactions." Harvard Business School Case 723-399, January 2023. (Revised June 2024.)
  • Research Summary

Dissertation: Is the Ideal Worker Still Real? Sources and Consequences of Men's Professional Identities

My dissertation examines the implications of men's changing lives for their work identities and for gender inequality in organizations. Current theories of workplace gender inequality hinge upon the widely-shared cultural image of an "ideal worker,"... View Details

  • June 1994
  • Article

The Effects of Organizational Demographics and Social Identity on Relationships among Professional Women

By: R. J. Ely
Keywords: Organizations; Demographics; Identity; Relationships
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Ely, R. J. "The Effects of Organizational Demographics and Social Identity on Relationships among Professional Women." Administrative Science Quarterly 39, no. 2 (June 1994): 203–238.
  • 2002
  • Chapter

Making Sense of Officership: Developing a Professional Identity for 21st Century Army Officers

By: George B. Forsythe, Scott Snook, Philip Lewis and Paul T. Bartone
Keywords: Leadership; Identity
Citation
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Forsythe, George B., Scott Snook, Philip Lewis, and Paul T. Bartone. "Making Sense of Officership: Developing a Professional Identity for 21st Century Army Officers." Chap. 24 in The Future of the Army Profession, edited by Lloyd J. Matthews, 357–378. McGraw-Hill, 2002.
  • 1988
  • Chapter

Promoting Career-Enhancing Relationships in Organization: The Role of the Human Resource Professional

By: D. A. Thomas and Kathy E. Kram
Keywords: Personal Development and Career; Employee Relationship Management
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Thomas, D. A., and Kathy E. Kram. "Promoting Career-Enhancing Relationships in Organization: The Role of the Human Resource Professional." In Career Growth and Human Resource Strategies, edited by M. London and E. Mone. Quorum Books, 1988.
  • July 2002
  • Article

Estimating and Controlling Workplace Risk: An Approach for Occupational Hygiene and Safety Professionals

By: Michael W. Toffel and Lawrence Birkner
Keywords: Risk and Uncertainty; Labor; Safety
Citation
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Toffel, Michael W., and Lawrence Birkner. "Estimating and Controlling Workplace Risk: An Approach for Occupational Hygiene and Safety Professionals." Applied Occupational and Environmental Hygiene 17, no. 7 (July 2002): 477–485.
  • July 2012 (Revised March 2013)
  • Supplement

Shanghai Diligence Law Firm (B)

By: Robert G. Eccles and Catherine Zhang
Shanghai Diligence Law Firm continued with its approach to grow through a merger, rather than organically, and was eventually merged into a bigger law firm in China. After the merger, a refined A-B-C-D model is still in use as compensation system, although the... View Details
Keywords: Professional Service Firms; Compensation; Law Firms; Motivating Professionals; Client Management; Developing Professionals; Entrepreneurship; China; Mergers and Acquisitions; Employee Relationship Management; Compensation and Benefits; Groups and Teams; Legal Services Industry; China
Citation
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Eccles, Robert G., and Catherine Zhang. "Shanghai Diligence Law Firm (B)." Harvard Business School Supplement 413-027, July 2012. (Revised March 2013.)
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