People Analytics - Publications - Faculty & Research

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

supplies to disrespectful behavior, falsifying documents, bullying people, and sexual harassment, and what I’m observing are those people who are actually terminated,” Minor says. “If you’re overconfident, you think you’re less likely to... View Details

Keywords: by Roberta Holland

15 Jul 2014
First Look

First Look: July 15

Publications August 2013 Strategic Entrepreneurship Journal Business Model Evaluation: Quantifying Walmart's Sources of Advantage By: Brea-Solís, Humberto, Ramon Casadesus-Masanell, and Emili Grifell-Tatjé Abstract—We develop an View Details

Keywords: Carmen Nobel

22 Feb 2023
Blog Post

Meet the Disability Advocacy and Affinity Group (DAAG)

Crohn’s and Colitis Foundation. Prior to HBS, I worked as a process engineer for Procter & Gamble and then in engineering and business roles at an early-stage manufacturing data analytics company. I graduated from Duke University with... View Details

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

workplace, at least to some extent. Organizations understand that they must become more diverse, equitable, and inclusive places, and that they must reach out to people as individuals of different backgrounds, engage with them on their... View Details

Keywords: by Ranjay Gulati

01 Dec 2019
News

Bridging the Gap

business and civic leaders helped the city clean up its act, but by the early 1980s, most of the smokestacks had shut down anyway, as manufacturing jobs moved out of the area. People left in droves. Visitors today see a different... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

Forthcoming
Article

Human-Algorithm Collaboration with Private Information: Naïve Advice Weighting Behavior and Mitigation

By: Maya Balakrishnan, Kris Ferreira and Jordan Tong

Even if algorithms make better predictions than humans on average, humans may sometimes have private information which an algorithm does not have access to that can improve performance. How can we help humans effectively use and adjust recommendations made by... View Details

Keywords: AI and Machine Learning; Analytics and Data Science; Forecasting and Prediction; Digital Marketing

Citation

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14 Sep 2018
Blog Post

10 Things I Learned During My First Month in the MS/MBA: Engineering Sciences Program

learn this past month? Regarding my classmates: 1. There’s a variety of STEM backgrounds I came in expecting everyone to be a software engineer, but fortunately, I was wrong. There’s a mix of different types of engineers, as well as View Details

06 Mar 2018
First Look

First Look at Research and Ideas, March 6, 2018

a destructive interpersonal emotion, when they compare themselves to successful peers. Across two online experiments and an experimental field study, we identify an interpersonal strategy that can mitigate others’ feelings of malicious envy: revealing one’s failures.... View Details

Keywords: Sean Silverthorne

17 May 2011
First Look

First Look: May 17

of cynicism appears to lead us to over-think the actions of others and make negative attributions about their motivations without sufficient cause. In the process, we may miss opportunities that greater trust might capture. We review the research on when View Details

Keywords: Sean Silverthorne

16 May 2000
Research & Ideas

Getting the Message: How the Internet is Changing Advertising

cookies—programs that unobtrusively keep track of a visitor's previous activities on a site—could make people leery about the entire Internet advertising industry. Many questions were raised recently, for instance, when DoubleClick... View Details

Keywords: by Susan Young

26 May 2016
News

Mary Callahan Erdoes, MBA 1993

without the notion of EQ and IQ coming up. Erdoes is someone who has both emotional and intellectual intelligence—in spades. The combination of compassion and analytical skills serves her well as she blazes a trail in the upper echelons... View Details

Keywords: Susan Young; Monetary Authorities-Central Bank; Finance

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

LLC. Martha Lagace: 3-D Negotiation presents a multi-dimensional approach for people who thought negotiation was only about what happens at the bargaining table. What common mistakes do you see and what typical assumptions about... View Details

Keywords: by Martha Lagace

Profile

Prineeta Kulkarni

organization that had worked since the early 2000s on "changing the paradigm of how HIV was seen in Africa. AIDS did not have to be a death sentence, but something people could manage and live with." Pursuing a more formal study... View Details

Keywords: Healthcare/Biotech; Nonprofit/Government/Education

28 Apr 2015
Blog Post

3 Reasons Engineers Thrive at Business School

driven decisions. By way of their background and training, engineers are set up to thrive in HBS’s rigorous, analytical environment. They bring a unique perspective to the classroom Carol: I tend to take a different approach to team work... View Details

01 Mar 2005
News

Turkish Delight

and demand working for me — so I picked Turkey, because I thought it would become a more in demand, important part of the world. The other side is supply; as it happens, Turkey is a very understudied place.” A native Londoner, Byford had never been to Turkey. His View Details

Keywords: Julia Hanna; Executive, Legislative, and Other General Government Support; Government

23 Oct 2018
First Look

New Research and Ideas, October 23, 2018

Organizations: Chapter 7 The Value Structure of Technologies, Part 2: Technical and Strategic Bottlenecks as Guides for Action By: Baldwin, Carliss Y. Abstract—The purpose of this chapter is to present analytic tools based on functional... View Details

Keywords: Dina Gerdeman

29 Oct 2019
Sharpening Your Skills

Robots in the Boardroom

Learning Teaches Us about CEO Leadership StyleResearchers turn to machine-learning technology to look for links between a CEO's communications style and company performance. Use Artificial Intelligence to Set Sales Targets That MotivateUsing AI-based advanced View Details

Keywords: by Sean Silverthorne

06 Oct 2010
Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

"confounding questions, inane comments, and verbal bullets." This excerpt looks at attack strategies used by naysayers: fear mongering, delay, confusion, ridicule. For more information, read Kotter's HBR.org blog post, Know Your Enemy: The View Details

Keywords: by John Kotter & Lorne A. Whitehead

15 Jun 2021
News

Leading at State

government officials. “My observation was that senior military people have, in the course of their careers, received significant additional training in management and leadership,” Cox says. But the State Department, he noted, had few... View Details

Keywords: leadership; international relations; politics; Executive Education

01 Jan 2005
News

Joseph J. O'Donnell, MBA 1971

Founder, Chairman & CEO, Boston Culinary Group, Inc. Return to Alumni Achievement Awards main page EARLIER EDUCATION Harvard College, 1967 A.B., Government and Economics LIFELONG LESSON FROM HBS "The analytical process I learned at HBS... View Details

Publications