Observability - Publications - Faculty & Research

07 Sep 2017
HBS Seminar

Laura Alfaro is the Warren Alpert Professor of Business Administration. At Harvard since 1999, she served as Minister of National Planning and Economic Policy in Costa Rica from 2010-2012, taking a leave from HBS. She is Co-Editor of the Journal of International... View Details

September 2018
Article

An Exploratory Study of Product Development in Emerging Economies: Evidence from Medical Device Testing in India

By: Budhaditya Gupta and Stefan Thomke

Recent research has studied innovation in emerging economies. However, microlevel product development processes in these economies are relatively unexplored, and the mechanisms by which the emerging economy context might affect such processes are still unclear. In this... View Details

Keywords: India; Product Development; Emerging Markets; Situation or Environment; Medical Devices and Supplies Industry; India

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01 Jun 2012
News

Pitfalls, Trade-Offs, Dreaming Big

Descent-to-Delete: Gradient-Based Methods for Machine Unlearning

We study the data deletion problem for convex models. By leveraging techniques from convex optimization and reservoir sampling, we give the first data deletion algorithms that are able to handle an arbitrarily long sequence of adversarial updates while promising... View Details

March 2012
Article

Why U.S. Competitiveness Matters to All of Us

By: Nitin Nohria

Americans may not realize this, but the world wants the United States to be competitive. For more than a century, global observers have considered the U.S. economy to be an exemplar and America a country to envy and imitate. Unfortunately, America's reign as the... View Details

Keywords: Globalization; Competition; Economy; United States

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23 Nov 2014
News

Max H. Bazerman: ‘Motivated blindness’

December 2019
Article

When Do We Punish People Who Don't?

By: Justin W. Martin, Jillian J. Jordan, David G. Rand and Fiery Cushman

People often punish norm violations. In what cases is such punishment viewed as normative—a behavior that we “should”or even“must”engage in? We approach this question by asking when people who fail to punish a norm violator are, themselves, punished. (For instance, a... View Details

Keywords: Punishment; Norms; Cooperation; Societal Protocols; Adaptation

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October 2015
Article

The Relational Nature of Leadership Identity Construction: How and When It Influences Perceived Leadership and Decision-Making

By: Lisa Marchiondo, Christopher G. Myers and Shirli Kopelman

This paper empirically tests leadership identity construction theory (DeRue & Ashford, 2010), conceptually framing claiming and granting leadership as a negotiated process that influences leadership perceptions and decision-making in interdependent contexts. In Study... View Details

Keywords: Identity Construction; Leadership Development; Identity

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April 2011
Article

What Can We Learn from 'Great Negotiations'?

By: James K. Sebenius

What can one legitimately learn-analytically and/or prescriptively-from detailed historical case studies of "great negotiations," chosen more for their salience than their analytic characteristics or comparability? Taking a number of such cases compiled by Stanton... View Details

Keywords: Learning; International Relations; History; Agreements and Arrangements; Negotiation Process; Conflict and Resolution

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19 Jun 2012
News

Keeping Social Media in Their Place

11 Nov 2022
Video

Pathways to Inclusive Entrepreneurship: The State of Inclusive Entrepreneurship

20 Jan 2022
News

Every Company Needs Ambidexterity Now—This Achieves Current Strategic Imperatives and Plans for the Future: Michael L. Tushman

12 Sep 2023
Cold Call Podcast

Can Remote Surgeries Digitally Transform Operating Rooms?

Keywords: Health

2021
Working Paper

Soliciting Advice Rather Than Feedback Yields More Developmental, Critical, and Actionable Input

By: Hayley Blunden, Jaewon Yoon, Ariella S. Kristal and Ashley V. Whillans

Asking for feedback is a popular way to solicit third-party input at work. However, feedback seeking is only weakly related to performance, and employees often report that the feedback that they receive is unhelpful. Addressing this discrepancy, across six studies... View Details

Keywords: Feedback; Advice; Personal Development; Future Focus; Evaluative Mindset; Performance; Personal Development and Career

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March 2011 (Revised April 2011)
Case

State Bank of India: Transforming a State Owned Giant

By: Rajiv Lal and Rachna Tahilyani

February 2011: O.P. Bhatt reflected contentedly on his five-year term as Chairman of State Bank of India (SBI), India's largest commercial bank. He had led SBI on a journey of transformation from an old, hierarchical, transaction oriented, government bank to a modern,... View Details

Keywords: Transformation; Customer Relationship Management; Commercial Banking; Leading Change; Growth and Development Strategy; Marketing; Organizational Change and Adaptation; Banking Industry; India

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