Publications

June 2019 (Revised February 2020)
Case

Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)

By: Tsedal Neeley, Paul Leonardi and Michael Norris

Eric Hawkins, director of engineering at AppFolio—a digital technology firm that offered cloud-based business software to small and medium sized companies—was shocked by an unusual request from his senior leadership team. Could Hawkins and one of his agile teams build... View Details

Keywords: Values; Agile; Vision; Corporate Culture; Leadership; Values and Beliefs; Organizational Culture; Decision Choices and Conditions; Digital Transformation; Technology Industry; United States; California

April 2020
Case

Ment.io: Knowledge Analytics for Team Decision Making

By: Yael Grushka-Cockayne, Jeffrey T. Polzer, Susie L. Ma and Shlomi Pasternak

Ment.io was a software platform that used proprietary data analytics technology to help organizations make informed and transparent decisions based on team input. Ment was born out of founder Joab Rosenberg’s frustration that, while organizations collected ever... View Details

Keywords: Decision Making; Information Technology; Knowledge; Knowledge Acquisition; Knowledge Management; Operations; Information Management; Product; Product Development; Entrepreneurship; Business Startups; Communications Industry; Information Industry; Information Technology Industry; Web Services Industry; Middle East; Israel

Program

Owner/President Management

months over three calendar years, the Owner/President Management (OPM) program is a transformative learning experience that will boost your leadership skills—and the value of your enterprise. Key Benefits Whether you seek a broader global... View Details

04 May 2017
Cold Call Podcast

Leading a Team to the Top of Mount Everest

Keywords: Re: Amy C. Edmondson

February 2020
Supplement

Managing Blackout at Aluminum Bahrain B.S.C. (Alba) (B)

By: Joseph B. Fuller, Gamze Yücaoğlu and Youssef Abdel Aal

The case opens in 2017 as Tim Murray, CEO of Aluminum Bahrain (Alba), the largest single-site aluminum smelter in the world outside China and a major contributor to the Bahraini economy, was contemplating the recovery options as the company was facing the most severe... View Details

Keywords: Aluminum Industry; General Management; Cultural Change; Change Management; Crisis Management; Decision Making; Organizational Culture; Safety; Leadership; Emerging Markets; Bahrain; Middle East

26 Oct 2022
News

How to Create Safe Teams

01 Sep 2009
News

Building Your Own Dream Team

generally cover each other’s back. “Once you’ve established a safe place with a group of trusted advisers, you’ll find that you’ll start taking more risks, individually, within your group, and in your company,” writes Ferrazzi, who is CEO of the business View Details

Keywords: Sean Silverthorne; Publishing Industries (except Internet); Information

11 Feb 2019
Working Paper Summaries

Gender Stereotypes in Deliberation and Team Decisions

Keywords: by Katherine B. Coffman, Clio Bryant Flikkema, and Olga Shurchkov

Program

Managing Turbulence

all-out war for scarce talent. How do the best business leaders manage through these disruptions? What strategies have proven successful in unstable environments with few certainties? How do leaders continue to grow when faced with... View Details

July–August 2016
Article

Beyond the Holacracy Hype: The Overwrought Claims—and Actual Promise—of the Next Generation of Self-Managed Teams

By: Ethan Bernstein, John Bunch, Niko Canner and Michael Lee

Holacracy and other forms of self-organization have been getting a lot of press. Proponents hail them as "flat" environments that foster flexibility, engagement, productivity, and efficiency. Critics say they're naive, unrealistic experiments. We argue, using evidence... View Details

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Our Team - Social Impact Collaboratory

Project on Impact Investments and the Social Impact Collaboratory Jonah Zahnd is the Manager for the Project on Impact Investments and the Social Impact Collaboratory at Harvard Business School. Previously, Jonah was a View Details

Web

Teams | New Venture Competition

Teams Social Enterprise Track Winners, 2025 Lexi Linh Pham (MDE 2025) Siddharth UR (MDE 2025) Jen Li (MBA 2025) Luke Fiorante (MDE 2026) Social Enterprise Track Winner Breaking language barriers with AI-powered medical interpretation for... View Details

Web

Teams | New Venture Competition

Teams Business Track Winners, 2025 Argus Systems Lisa Yan (MBA 2025), Drew Borinstein (MBA 2025) Business Track Winner Accelerating AI model development for physical AI. HydroHaul Eli Litchman (MBA 2025), Fenil Desai Business Track... View Details

14 Jun 2023
News

Four Steps to Building the Psychological Safety That High-Performing Teams Need Today

01 Dec 2021
News

Do You Know How Your Teams Get Work Done?

01 Dec 2003
News

DonorsChoose: Teaming Up with Teachers

start-up into a sustainable national organization. With plans to expand next year into North Carolina, Chicago, and Denver, the organization’s leaders see management of its rapid growth as a major challenge. “We need to apply business... View Details

Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

12 Nov 2018
Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

and high performers draw on them less. NEXT UP: NEW COLLABORATION TOOLS Not all intermittency is gone, despite management trends and collaboration tools pushing the always-on ethos. Sprints used by agile View Details

Keywords: by Roberta Holland

January 2004 (Revised July 2007)
Case

Lumen and Absorb Teams at Crutchfield Chemical Engineering, The

By: Teresa M. Amabile and Elizabeth Schatzel

Large discrepancies have developed between two elite technology development teams at Crutchfield Chemical Engineering in terms of motivation and creativity. To investigate, Paul Burke, director of corporate technology development, commissioned a study of the day-by-day... View Details

Keywords: Leadership; Managerial Roles; Projects; Groups and Teams; Behavior; Creativity; Motivation and Incentives