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  • All HBS Web  (1,377)
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    Eva Ascarza

    Eva Ascarza is the Jakurski Family Associate Professor of Business Administration in the Marketing Unit.  She is the co-founder of the Customer Intelligence Lab at the D^3 institute at Harvard Business School. She teaches the Marketing core in the MBA required... View Details

    Keywords: telecommunications; e-commerce industry; entertainment; financial services; retailing
    • April 1996 (Revised December 2011)
    • Background Note

    Responding to Market Failures

    Broadly defines the concept of market failure and explores options for responding to it. It pays particular attention to the role of business leaders in addressing market deficiencies. View Details
    Keywords: Management; Corporate Social Responsibility and Impact
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    Dees, J. Gregory. "Responding to Market Failures." Harvard Business School Background Note 396-344, April 1996. (Revised December 2011.)
    • Article

    Moment-to-moment Optimal Branding in TV Commercials: Preventing Avoidance by Pulsing

    By: Thales S. Teixeira, Michel Wedel and Rik Pieters
    We develop a conceptual framework for understanding the impact that branding activity (the audio-visual representation of brands) and consumers' dispersion of attention have on their moment-to-moment avoidance decisions during television advertising. It formalizes this... View Details
    Keywords: Advertising; Decision Choices and Conditions; Television Entertainment; Brands and Branding; Consumer Behavior; Mathematical Methods
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    Teixeira, Thales S., Michel Wedel, and Rik Pieters. "Moment-to-moment Optimal Branding in TV Commercials: Preventing Avoidance by Pulsing." Marketing Science 29, no. 5 (September–October 2010): 783–804. (Lead Article.)
    • November 2021 (Revised December 2021)
    • Case

    Praava Health: A New Model for Bangladesh

    By: Michael Chu
    Launched in Dhaka, Bangladesh, in 2018, Praava Health (‘Praava’) delivered high-quality in-clinic primary and specialist care, backed by its own high quality diagnostic laboratories, imaging and pharmacy. Praava was founder Sylvana Sinha’s response to what she saw as a... View Details
    Keywords: Entrepreneurship; Health Care and Treatment; Investment Return; Mobile and Wireless Technology; Business Model; Growth and Development Strategy; Health Industry; Bangladesh; Asia
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    Chu, Michael. "Praava Health: A New Model for Bangladesh." Harvard Business School Case 322-067, November 2021. (Revised December 2021.)
    • February 2023 (Revised March 2023)
    • Case

    Twitter Turnaround and Elon Musk

    By: Andy Wu and Goran Calic
    Late afternoon on Friday, October 27th, 2022, Elon Musk was the center of attention at Twitter’s San Francisco headquarters. The night before, Musk officially took the company private and became Twitter’s majority shareholder, finally ending a months-long acquisition... View Details
    Keywords: Elon Musk; Twitter; Acquisition; Revenue; Advertising; Social Media; Business or Company Management; Public Opinion; Job Cuts and Outsourcing
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    Wu, Andy, and Goran Calic. "Twitter Turnaround and Elon Musk." Harvard Business School Case 723-418, February 2023. (Revised March 2023.)
    • December 2010 (Revised March 2011)
    • Case

    The Euro in Crisis: Decision Time at the European Central Bank

    By: J. Gunnar Trumbull, Dante Roscini and Diane Choi
    This case traces the origins and evolution of the European Central Bank, with attention to its 2010 decision concerning the purchase of Greek sovereign debt. View Details
    Keywords: Financial Crisis; Borrowing and Debt; Currency; Central Banking; Financial Management; Sovereign Finance; Policy; Crisis Management; Europe; Greece
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    Trumbull, J. Gunnar, Dante Roscini, and Diane Choi. "The Euro in Crisis: Decision Time at the European Central Bank." Harvard Business School Case 711-049, December 2010. (Revised March 2011.)
    • March 2007 (Revised August 2009)
    • Case

    Grupo Bimbo

    By: Jordan I. Siegel
    In 2007 Grupo Bimbo, a leading global player in the baking industry, expands into China while at the same time undertaking initiatives to make its U.S. and South American operations more profitable. Allows students to analyze the company's entire global strategy.... View Details
    Keywords: Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Organizational Change and Adaptation; Business and Government Relations; Food and Beverage Industry; China; Mexico; United States; South America
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    Siegel, Jordan I. "Grupo Bimbo." Harvard Business School Case 707-521, March 2007. (Revised August 2009.)
    • 08 Dec 2008
    • Research & Ideas

    Thinking Twice About Supply-Chain Layoffs

    one-standard-deviation increase in store labor brought about a 10 percent increase in profit margin. These findings ran contrary to the thinking of store managers that Ton interviewed. They consistently identified service quality as a top... View Details
    Keywords: by Julia Hanna; Retail
    • 16 Feb 2024
    • Research & Ideas

    Is Your Workplace Biased Against Introverts?

    passion can quietly enable organizational biases against more introspective employees, Jachimowicz and his team say, as studies show that extroverts get more attention from managers in the form of resources,... View Details
    Keywords: by Ben Rand
    • 15 Jun 2016
    • Research & Ideas

    These VC Partners May Make Your Firm Less Innovative

    Capital, Competitor Ties, and Entrepreneurial Innovation, published in the October 2015 Academy of Management Journal and co-written with Emily Cox Pahnke and Benjamin Hallen of the University of Washington and Dan Wang of Columbia... View Details
    Keywords: by Michael Blanding; Financial Services; Banking
    • May 2007
    • Article

    The Governance of Open Source Initiatives: What Does it Mean to be Community Managed?

    The concept of 'open source' software initially referred to software projects managed by grassroots communities in public forums. Since 1998, the concept has been adapted and diffused to new settings that extend beyond software. While the open source community has... View Details
    Keywords: Governance; Open Source Distribution
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    O'Mahony, Siobhan. "The Governance of Open Source Initiatives: What Does it Mean to be Community Managed?" Art. 4. Special Issue on the Roundtable on the Governance of Open Source Software Journal of Management and Governance 11, no. 2 (May 2007): 139–150.
    • May 2009
    • Article

    Customer-Based Valuation

    By: Sunil Gupta
    Customer lifetime value (CLV) has emerged as an important metric to manage and grow customers. Marketing scholars have written many books and articles on this topic. However, most of this research has focused on tactical marketing decisions. While this is important, it... View Details
    Keywords: Customers; Valuation
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    Gupta, Sunil. "Customer-Based Valuation." Journal of Interactive Marketing 23, no. 2 (May 2009): 169–178.
    • September 2022
    • Article

    How HBR Has Covered Women and Business: From Articles on 'Successful Wives of Successful Executives' to 'Women Rising: The Unseen Barriers'

    By: Colleen Ammerman and Boris Groysberg
    Over the course of its century-long history, HBR has evolved significantly in its coverage of women and business. At first the magazine barely acknowledged the existence of women in the workforce, but in the 1950s it began to pay attention to the roles women were... View Details
    Keywords: Women; Business; Gender; Journals and Magazines; Trends
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    Ammerman, Colleen, and Boris Groysberg. "How HBR Has Covered Women and Business: From Articles on 'Successful Wives of Successful Executives' to 'Women Rising: The Unseen Barriers'." Special Issue on 100 Years of HBR. Harvard Business Review: The Big Idea (September 2022).

      Adjusting to Remote Work During the Coronavirus Crisis

      Tsedal Neeley, a professor at Harvard Business School, says that there are simple ways leaders can help their employees stay productive, focused, and psychologically healthy as they work from home during the current global global pandemic. The right... View Details
      • August 2014
      • Background Note

      The Structure and Functioning of Art Markets

      By: Mukti Khaire and Eleanor Kenyon
      The production, valuation, and consumption of contemporary art are guided by cultural and economic forces that play out in primary and secondary markets. Artists seek the attention of art dealers, who, along with auction houses, play a large role in determining what is... View Details
      Keywords: Art Dealer; Art Market; Arts; New York (city, NY)
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      Khaire, Mukti, and Eleanor Kenyon. "The Structure and Functioning of Art Markets." Harvard Business School Background Note 815-042, August 2014.
      • 13 May 2019
      • News

      Reading the Market

      • 2010
      • Chapter

      Identity-Based Leader Development

      By: Scott Snook, Herminia Ibarra and Laura Ramo
      Despite the wealth of managerial and scholarly attention paid to leadership development, only recently has a new perspective emerged that explicitly links leadership and identity. Research and theorizing on leadership development have yet to specify the processes that... View Details
      Keywords: Leadership Development; Identity; Transition; Transformation; Perspective; Managerial Roles; Business Processes; Personal Development and Career
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      Snook, Scott, Herminia Ibarra, and Laura Ramo. "Identity-Based Leader Development." Chap. 22 in Handbook of Leadership Theory and Practice, edited by Nitin Nohria and Rakesh Khurana, 657–678. Harvard Business Press, 2010.
      • 14 Aug 2012
      • Working Paper Summaries

      Rainmakers: Why Bad Weather Means Good Productivity

      Keywords: by Jooa Julia Lee, Francesca Gino & Bradley R. Staats
      • December 2011
      • Article

      EXEMPLARY CONTRIBUTION: Transforming Mental Models on Emerging Markets

      By: Charles Dhanaraj and Tarun Khanna
      Economic growth in the Western world increasingly depends on meaningful engagement with emerging markets such as Brazil, China, India, South Africa, and Turkey. Business schools are responding with increased attention to these markets in their research and curricula.... View Details
      Keywords: Emerging Markets; Business Model; Economic Growth; Developing Countries and Economies; Research; Business Education; Learning; Financial Institutions; Framework; Transformation; Perspective; India; China; Brazil; South Africa; Turkey
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      Dhanaraj, Charles, and Tarun Khanna. "EXEMPLARY CONTRIBUTION: Transforming Mental Models on Emerging Markets." Academy of Management Learning & Education 10, no. 4 (December 2011).
      • 17 Aug 2020
      • Research & Ideas

      What the Stockdale Paradox Tells Us About Crisis Leadership

      [This is the fourth installment in a monthly series on management issues in the time of COVID-19.] “You must never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most... View Details
      Keywords: by Boris Groysberg and Robin Abrahams
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