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- All HBS Web (293)
- Faculty Publications (143)
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
Richard E. Walton and Robert B. McKersie's book A Behavioral Theory of Labor Negotiations: An Analysis of a Social Interaction System (ILR Press, 1991). The head of a manufacturing firm was preparing to initiate talks with the leadership... View Details
Keywords: by Deepak Malhotra
- 24 May 2017
- News
John J. Brennan, MBA 1980
is devoted to his family. Brennan often says he’s the luckiest person in the world, but it’s clear that his success involves considerable amounts of intelligence, hard work, and ambition. A middle-class kid whose early jobs included serving as a View Details
Keywords: Susan Young
- July 1990 (Revised October 1999)
- Case
Nordstrom: Dissension in the Ranks? (A)
By: Robert L. Simons and Hilary Weston
In 1989, the performance measurement systems and compensation policies of Nordstrom Department Stores unexpectedly came under attack by employees, unions, and government regulators. The case describes the "sales-per-hour" monitoring and compensation system that many... View Details
Keywords: Performance Consistency; Performance Evaluation; Compensation and Benefits; Motivation and Incentives; Labor Unions; Salesforce Management; Retention; Growth and Development; Industrial Products Industry; Utilities Industry
Simons, Robert L., and Hilary Weston. "Nordstrom: Dissension in the Ranks? (A)." Harvard Business School Case 191-002, July 1990. (Revised October 1999.)
- Web
Past Issues - Alumni
screen Complete Table of Contents June 2019 A More Perfect Union America’s faith in democracy is fading. Daniella Ballou-Aares is leading a group of alumni in an ambitious effort to restore it Alumni Achievement Awards 2019 This year’s... View Details
- 02 Aug 2021
- Research & Ideas
What If Closing the Wage Gap Means Everyone Earns Less?
touting their pay transparency policies as a means of ensuring fairness. But, as it turns out, pay transparency doesn’t necessarily increase workers’ wages, writes Harvard Business School professor Zoe Cullen in a new working paper. More than 20 US states and 10... View Details
Keywords: by Avery Forman
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
unaccommodating behavior by the slighted party. In their 1991 book, A Behavioral Theory of Labor Negotiations (ILR Press), Richard E. Walton and Robert B. McKersie recount such a scenario. After a string of long, protracted contract... View Details
Keywords: by Deepak Malhotra
- April 2015 (Revised April 2022)
- Case
Bankruptcy in the City of Detroit
By: Stuart Gilson, Kristin Mugford and Annelena Lobb
The June 2013 bankruptcy of the city of Detroit, Michigan was, at the time, the largest municipal bankruptcy in American history. Detroit had struggled for years with a weakening tax base, high unemployment, a heavy debt load and increasing retiree costs. These... View Details
Keywords: Chapter 9; Chapter 11; Bankruptcy; Municipal Finance; Restructuring; Financial Liquidity; Insolvency and Bankruptcy; City; Government Administration; Public Sector; Financial Crisis; Financial Management; Failure; Labor Unions; Urban Development; Budgets and Budgeting; Decision Making; Demographics; Economics; Finance; Public Administration Industry; Michigan; Detroit
Gilson, Stuart, Kristin Mugford, and Annelena Lobb. "Bankruptcy in the City of Detroit." Harvard Business School Case 215-070, April 2015. (Revised April 2022.)
- 15 Jun 2021
- News
Keeping Hourly Workers Focused on the Stock, Not the Clock
Illustration by Lincoln Agnew Pete Stavros (MBA 2002) got his first lessons in labor relations as a kid at the dinner table, when his father, who operated a road grader at construction sites, told the family about his day. The elder... View Details
- Web
Modern Capitalism: Mergers and Syndicates - Railroads and the Transformation of Capitalism | Harvard Business School
by labor and farm parties and union activists. Growing political debates centered on matters of scale, and anti-trust issues became concerns not only for the railroads but in the telephone, oil, and steel... View Details
- 01 Nov 2019
- What Do You Think?
Should Non-Compete Clauses Be Abolished?
by Jonathan Pollard. “The time has come for all employee non-compete agreements to be abolished,” he wrote. “If tech giants can operate in California without non-compete agreements, then so can everyone else.” He went on to say, “Non-compete abuse is the most important... View Details
Keywords: by James Heskett
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
bankruptcy poses several questions. How did the board and management of a great company ever allow this extraordinary situation to develop? It is easy to point to the labor agreements from the 1950's, and the slow response to the superior... View Details
- 01 Aug 2001
- News
Richard B. Fisher (MBA '62)
at Eastman Dillon, Union Securities and Company, where he was drawn to the finer points of finance. "I think I was the only person in the office who enjoyed reading company prospectuses," he laughs. "At that point it became clear that... View Details
- 01 Mar 2013
- News
Sweet Deal
administration's rescue and restructuring of General Motors, spent months trying to save the bankrupt company from dissolving. But the bakery workers' union ultimately refused to accept a proposed deal. "Given the historical... View Details
- 11 Jul 2019
- Blog Post
Meet the MBA Class of 2020
Union (AASU), Women's Student Association (WSA), Harbus Foundation, Social Enterprise Club Melcolm Ruffin “I DISCOVERED THERE WAS A BUSINESS SIDE TO SPORTS AND A PATH TO A CAREER.” HOME REGION Chicago, IL UNDERGRAD EDUCATION University of... View Details
- May 2016
- Case
The Inexorable Rise of Walmart? 1988—2016
By: John R. Wells and Gabriel Ellsworth
In October 2015, Walmart surprised investors by announcing that it expected flat sales growth for 2015 and growth of only 3% to 4% over the coming three years. Profits would also fall due to significant investments in people and technology. The company’s stock price... View Details
Keywords: Asda; Costco; David Glass; Convenience Stores; Discount Retailing; Dollar Stores; Doug McMillon; E-commerce; Online Retail; General Merchandise; Grocery; Lee Scott; Mike Duke; Multichannel Retailing; Omnichannel; Neighborhood Market; Sam Walton; Sam's Club; Store Formats; Supercenter; Supermarket; Warehouse Clubs; Merchandising; Walmart; Wal-Mart; Globalized Firms and Management; Competitive Strategy; Corporate Strategy; Growth and Development Strategy; Business Units; Business Divisions; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Television Entertainment; Banks and Banking; Price; Profit; Revenue; Food; Global Range; Cross-Cultural and Cross-Border Issues; Global Strategy; Business History; Compensation and Benefits; Employees; Human Capital; Labor Unions; Wages; Business or Company Management; Goals and Objectives; Management Succession; Brands and Branding; Product Positioning; Distribution; Supply Chain; Supply Chain Management; Public Ownership; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Diversification; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Web; Web Sites; Retail Industry; Food and Beverage Industry; Distribution Industry; Banking Industry; United States; Arkansas; Bentonville
Wells, John R., and Gabriel Ellsworth. "The Inexorable Rise of Walmart? 1988—2016." Harvard Business School Case 716-426, May 2016.
- 01 Jun 2008
- News
You Only Thought You Were Republican
You were right all along. From being a left-wing-dominated party, we have become a centrist-dominated party. OK, maybe we remain one or two clicks to the left of you, but still pretty darn close. (And, yes, a lot of us agree the teachers’ View Details
- 01 Jun 2009
- News
Letters to the Editor
election conducted by the National Labor Relations Board. These elections are not conducted, as claimed by Silvers, like those in the Soviet Union where “it was not really possible for people to make a free... View Details
- 01 Dec 2003
- News
Flex Time
Lauri Union (MBA 1992) manages Union Corrugating Company (UCC) from Boston, where she lives with her husband and two young children. While her early years at the company required more time on-site in North... View Details
Keywords: Manufacturing
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
And what a body of scholarship it was! Al did not invent the subdiscipline of business history so much as he established it as a rigorous and thriving enterprise. He was not the flashy George McClellan of the Union Army, meticulously... View Details
Keywords: by Sean Silverthorne
- 01 Mar 2009
- News
Damon Silvers
Relief Program (TARP). It was a losing battle. Over the course of an hour, he fielded a half-dozen urgent calls from his staff regarding a draft version of a report on TARP expenditures due to Congress the next day (December 10). Silvers’s formative experience with... View Details