Publications

Read Now

August 1995 (Revised November 2000)
Background Note

Designing and Managing the Information Age Organization

By: Lynda M. Applegate

Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the... View Details

Keywords: Design; Management; Organizations; Information Technology

Article

The Influence of Ownership on Accounting Information Expenditures

This paper analyzes the association between ownership, top management incentives, and expenditures on accounting information. We argue that organizations with privately appointed boards of directors such as for-profit and non-governmental nonprofit organizations use... View Details

Keywords: Governance; Motivation and Incentives; Accounting; Health Care and Treatment; Ownership; Health Industry

1991
Chapter

Information Technology and Strategic Advantage

By: Julio J. Rotemberg and Garth Saloner

Keywords: Information Technology; Competitive Advantage; Strategy; Information Technology Industry

08 May 2020
Working Paper Summaries

Corporate Environmental Impact: Measurement, Data and Information

Keywords: by George Serafeim, DG Park, David Freiberg, and T. Robert Zochowski

May 2001 (Revised December 2002)
Exercise

Alphexo Corporation: Confidential Negotiation Information

By: James K. Sebenius

A two-party, multiple-issue dollar-scoring negotiation exercise dealing with the formation and terms of an IT-industry joint venture. Subordinates have made some progress on several issues but have reached an impasse. Division heads will now attempt to reach a... View Details

Keywords: Negotiation Types; Joint Ventures; Conflict Management; Information Technology; Information Technology Industry

1975
Book

The Information Systems Handbook

By: F. W. McFarlan and R. L. Nolan

Keywords: Information Management

October 2006 (Revised October 2007)
Case

Information Technology and Innovation at Shinsei Bank

Shinsei Bank was rebuilt from the ashes of a failed predecessor, and pioneered new levels of customer service in retail banking in Japan. The bank's information technology, however, was vestigial at best and not well suited to the new service models Shinsei was... View Details

Keywords: Information Technology; Banks and Banking; Innovation and Invention; Banking Industry; Japan

December 2003
Article

Leveraging Information across Categories

By: Raghu Iyenger, Asim Ansari and Sunil Gupta

Keywords: Information

February 1995
Background Note

Health Information Industry Note

By: Regina E. Herzlinger and VJ Pappas

Keywords: Health; Information

1 Jan 1991
Conference Presentation

Information Technology and Globalization

By: L. M. Applegate and R. O. Mason

Keywords: Information Technology; Globalization

November 2006
Background Note

Technical Game Theory Note #5: Private Information and Signaling Models

By: Dennis A. Yao

Discusses private information and signaling. View Details

Keywords: Information; Game Theory

30 Sep 2010
Working Paper Summaries

Does Mandatory IFRS Adoption Improve the Information Environment?

Keywords: by Joanne Horton, George Serafeim & Ioanna Serafeim

1996
Book

Managing in an Information Age

By: L. M. Applegate

Keywords: Information Management

December 1995
Teaching Note

Avalon Information Services, Inc. TN

By: F. Warren McFarlan

Teaching Note for (9-395-036). View Details

Keywords: Information Industry

November 2002 (Revised March 2007)
Case

Keane's Acquisition of Metro Information Services (A)

By: Francisco de Asis Martinez-Jerez

On August 21, 2001, Keane, Inc. announced the acquisition of Metro Information Services, Inc. This case analyzes the challenges facing firms and examines transactions whose major source of value creation hinges on intangible assets (e.g., people or knowledge). View Details

Keywords: Mergers and Acquisitions; Value Creation; Goodwill Accounting; Problems and Challenges; Information Technology Industry; Information Technology Industry

March 2009 (Revised June 2010)
Case

Neck & Neck: Leveraging the Club Neck Information

Commercial Director Prado wonders how to leverage the loyalty card information to prepare the fall 2008 budget. The case discusses the value of subjective and objective information for profit-planning purposes. Spanish children's apparel retailer Neck & Neck uses... View Details

Keywords: Customer Relationship Management; Profit; Knowledge Use and Leverage; Marketing; Consumer Behavior; Retail Industry

June 2014
Supplement

Chung and Dasgupta: Information for Jordan Ramirez

By: Ian Larkin and Karen Huang

The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance measurement, feedback, and promotion/compensation decisions. In the cases, a leading law firm must decide whether to... View Details

Keywords: Performance Appraisal; Performance Measurement; Employee Feedback; Motivation; Promotions; Human Capital; Performance Evaluation; Management Systems; Compensation and Benefits; Retention; Legal Services Industry; United States; Massachusetts

July 2004 (Revised September 2004)
Background Note

A Conversation about Information Technology

Two managers discuss the benefits, costs, opportunities, and headaches of corporate computing. Topics include security, training, the Internet and Web, collaboration, productivity, Moore's Law, computer crashes, upgrades, open source software, network effects,... View Details

Keywords: Information Technology; Problems and Challenges