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      • Faculty Publications  (413)

      Career ManagementRemove Career Management →

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      • August 2018
      • Case

      Christine Lagarde (B): Being a Public Servant

      By: Julie Battilana and Carin-Isabel Knoop
      This case covers the career of Christine Lagarde from 2005 to 2011 after she joins the French Government. After serving several grueling years as Finance Minister during the financial crisis that started in 2007/2008, she is being considered as the next Managing... View Details
      Keywords: Personal Development and Career; Government and Politics; Financial Crisis; Power and Influence
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      Battilana, Julie, and Carin-Isabel Knoop. "Christine Lagarde (B): Being a Public Servant." Harvard Business School Case 419-018, August 2018.
      • August 2018
      • Case

      Christine Lagarde (C): Managing the IMF

      By: Julie Battilana and Carin-Isabel Knoop
      This case covers the career of Christine Lagarde from 2011 to 2018 as she takes the helm of a troubled multilateral organization during a time of deepening economic turmoil. As the first female leader of the International Monetary Fund (IMF), and as a non-economist,... View Details
      Keywords: Personal Development and Career; Power and Influence; Change Management; Global Range; Gender; Equality and Inequality; Climate Change
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      Battilana, Julie, and Carin-Isabel Knoop. "Christine Lagarde (C): Managing the IMF." Harvard Business School Case 419-019, August 2018.
      • July 2018
      • Case

      Hironobu Tsujiguchi and His Sweet Revolution

      By: Boris Groysberg and Naoko Jinjo
      Hironobu Tsujiguchi, a Japanese chocolatier, had chosen an unusual path to success as a pastry chef. Instead of spending most of his time in his kitchen and focusing on one or two confectionery categories like most pastry chefs, he chose to work on diverse projects and... View Details
      Keywords: Relevance; Entrepreneurship; Diversification; Personal Development and Career; Decision Making; Food and Beverage Industry; Japan
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      Groysberg, Boris, and Naoko Jinjo. "Hironobu Tsujiguchi and His Sweet Revolution." Harvard Business School Case 419-011, July 2018.
      • July 2018
      • Teaching Note

      Ron Johnson: A Career in Retail

      By: Ryan Raffaelli
      In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his innovation and success in shaping the retail image at Target and Apple, introduced dramatic departures... View Details
      Keywords: Leadership; Leadership Development; Legal Industry; Procurement; Professional Service Firms; Pricing; Competition; Organizational Behavior; Change Management; Innovation Leadership; Situation or Environment; Failure; Management Teams; Brands and Branding; Retail Industry; United States
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      Raffaelli, Ryan. "Ron Johnson: A Career in Retail." Harvard Business School Teaching Note 419-010, July 2018.
      • July 2018
      • Teaching Plan

      Joan Bavaria and Multi-Dimensional Capitalism

      By: Geoffrey Jones and Valeria Giacomin
      This Teaching Plan accompanies the case HBS No. 317-028, “Joan Bavaria and Multi-Dimensional Capitalism.” It provides guidelines for class discussion, as well as a board plan. The case traces the origins of sustainable finance and investor activism through the career... View Details
      Keywords: Corporate Social Responsibility and Impact; Investment; Social Entrepreneurship; Personal Development and Career
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      Jones, Geoffrey, and Valeria Giacomin. "Joan Bavaria and Multi-Dimensional Capitalism." Harvard Business School Teaching Plan 319-008, July 2018.
      • June 2018 (Revised February 2019)
      • Teaching Note

      Home Nursing of North Carolina

      By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld
      In 2011, immediately after graduating HBS, Ari Medoff began a self-funded search for a small firm to buy and run as its CEO. After just three month of searching, he identified Home Nursing of North Carolina (HNNC), a home care agency based in Greensboro, NC, as a... View Details
      Keywords: Small Firms Management; Acquisition; Negotiation Process; Investment; Small Business; Management; Personal Development and Career
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      Ruback, Richard S., Royce Yudkoff, and Ahron Rosenfeld. "Home Nursing of North Carolina." Harvard Business School Teaching Note 218-130, June 2018. (Revised February 2019.)
      • June 2018
      • Teaching Note

      Sandra Brown Goes Digital

      By: Rosabeth Moss Kanter and Jonathan Cohen
      As a middle manager at a biotechnology company, Sandra Brown harnessed digital tools and social media to engage others and build campaigns for change in the company. This Teaching Note presents strategies for teaching the Sandra Brown case series, which follows Brown's... View Details
      Keywords: Change Leadership; Change Management; Digital; Engagement; Stakeholder Engagement; Grassroots Movement; Health Care Industry; Career Path; Innovation; Leading Change; Management; Innovation and Management; Personal Development and Career; Organizational Change and Adaptation; Quality
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      Kanter, Rosabeth Moss, and Jonathan Cohen. "Sandra Brown Goes Digital." Harvard Business School Teaching Note 318-156, June 2018.
      • June 2018
      • Teaching Note

      Difficult Conversations and Dealing with Challenging Situations at Work

      By: Boris Groysberg and Amram Migdal
      Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
      Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
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      Groysberg, Boris, and Amram Migdal. "Difficult Conversations and Dealing with Challenging Situations at Work." Harvard Business School Teaching Note 418-084, June 2018.
      • May 2018
      • Article

      Linda Babcock: Go-getter and Do-gooder

      By: Max Bazerman, Iris Bohnet, Hannah Riley-Bowles and George Loewenstein
      In this tribute to the 2007 recipient of the Jeffrey Z. Rubin Theory‐To‐Practice Award from the International Association for Conflict Management (IACM), we celebrate Linda Babcock's contributions to diverse lines of research, her tireless and effective efforts to put... View Details
      Keywords: Personal Development and Career; Biography; Research; Negotiation; Leadership; Practice
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      Bazerman, Max, Iris Bohnet, Hannah Riley-Bowles, and George Loewenstein. "Linda Babcock: Go-getter and Do-gooder." Negotiation and Conflict Management Research 11, no. 2 (May 2018): 130–145.
      • 2018
      • Book

      Rebel Talent: Why It Pays to Break the Rules at Work and Life

      By: F. Gino
      The world’s best chef.
      An airline captain who brought his flight to safety in a daring water landing.
      A magician known for his sensational escape acts.
      A computer scientist who founded a world-renowned animation studio.
      What do all of these... View Details
      Keywords: Talent and Talent Management; Personal Characteristics; Success; Behavior
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      Gino, F. Rebel Talent: Why It Pays to Break the Rules at Work and Life. New York: Dey Street Books, 2018.
      • March 2018
      • Case

      Sandra Brown Goes Digital (A): The Promise and Perils of Social Movements in a Healthcare Company

      By: Rosabeth Moss Kanter and Jonathan Cohen
      As a middle manager at a biotechnology company, Sandra Brown harnessed digital tools and social media to engage others and build campaigns for change in the company. This case follows her career at the company and describes the challenges she faced as a change agent,... View Details
      Keywords: Digital; Engagement; Stakeholder Engagement; Grassroots Movement; Organization Change And Adaptation; Quality; Health Care; Health Care Industry; Career Path; Leading Change; Management; Innovation and Management; Personal Development and Career; Organizational Change and Adaptation; Biotechnology Industry; Health Industry
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      Kanter, Rosabeth Moss, and Jonathan Cohen. "Sandra Brown Goes Digital (A): The Promise and Perils of Social Movements in a Healthcare Company." Harvard Business School Case 318-082, March 2018.
      • March 2018
      • Supplement

      Sandra Brown Goes Digital (B): The Commitment Decision

      By: Rosabeth Moss Kanter and Jonathan Cohen
      Sandra Brown, a middle manager at a biotech company who has led internal and external movements for change over the last few years, faces a decision. Whether to continue to work for change at the company or move on to pursue new opportunities elsewhere, where her new... View Details
      Keywords: Digital; Stakeholder Engagement; Managing Change; Career Path; Health Care Industry; Quality; Leading Change; Management; Organizational Change and Adaptation; Personal Development and Career; Decision Choices and Conditions
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      Kanter, Rosabeth Moss, and Jonathan Cohen. "Sandra Brown Goes Digital (B): The Commitment Decision." Harvard Business School Supplement 318-083, March 2018.
      • March 2018
      • Supplement

      Sandra Brown Goes Digital (C): Raising Quality in a Healthcare Company

      By: Rosabeth Moss Kanter and Jonathan Cohen
      Using digital and social media tools and lessons learned from prior change campaigns as a middle manager in a large biotech company, Sandra Brown continued in a new role in the quality division, engaging staff in a quality movement at the company. She had found a new... View Details
      Keywords: Digital; Grassroots Movement; Managing Change; Career Path; Stakeholder Engagement; Engagement; Health Care Industry; Quality; Leading Change; Performance Improvement; Personal Development and Career; Social Media; Health Industry
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      Kanter, Rosabeth Moss, and Jonathan Cohen. "Sandra Brown Goes Digital (C): Raising Quality in a Healthcare Company." Harvard Business School Supplement 318-084, March 2018.
      • March 2018 (Revised February 2023)
      • Teaching Note

      McKinsey & Company: Early Career Choices

      By: Prithwiraj Choudhury
      Teaching Note for HBS No. 618-034. View Details
      Keywords: Management Skills; Human Capital; Personal Development and Career; Decision Choices and Conditions; Outcome or Result; Consulting Industry
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      Choudhury, Prithwiraj. "McKinsey & Company: Early Career Choices." Harvard Business School Teaching Note 618-050, March 2018. (Revised February 2023.)
      • March 2018 (Revised September 2018)
      • Case

      Gene Lee Navigates the Darden Takeover

      By: Joshua D. Margolis, H. Lawrence Culp, James Barnett and Aldo Sesia
      Following a full takeover of Darden Restaurant’s Board of Directors, Darden COO Gene Lee is weighing an offer to become interim CEO. View Details
      Keywords: Shareholder Activism; Investment Activism; Crisis Management; Personal Development and Career; Decision Choices and Conditions; Food and Beverage Industry; United States
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      Margolis, Joshua D., H. Lawrence Culp, James Barnett, and Aldo Sesia. "Gene Lee Navigates the Darden Takeover." Harvard Business School Case 418-015, March 2018. (Revised September 2018.)
      • Article

      Beating the Odds: Leadership Lessons from Senior African-American Women

      By: Laura Morgan Roberts, Anthony Mayo, Robin Ely and David Thomas
      Any list of top CEOs reveals a stunning lack of diversity. Among the leaders of Fortune 500 companies, for example, just 32 are women, three are African-American, and not one is an African-American woman. What’s going on? The authors studied the careers of the roughly... View Details
      Keywords: Leadership; Diversity; Race; Gender; Personal Characteristics; Relationships; Success
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      Roberts, Laura Morgan, Anthony Mayo, Robin Ely, and David Thomas. "Beating the Odds: Leadership Lessons from Senior African-American Women." Harvard Business Review 96, no. 2 (March–April 2018): 126–131.
      • January 2018
      • Case

      Mary Barra, CEO, General Motors

      By: Nitin Nohria, Kerry Herman and Sarah Gulick
      Library case detailing the career of Mary Barra, GM’s CEO from January 2014, and her handling of the GM ignitions scandal, GM’s move into electric and autonomous car development, and activist investors. View Details
      Keywords: CEO; Female Ceo; Automobiles; Leadership; Crisis Management; Auto Industry; Michigan
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      Nohria, Nitin, Kerry Herman, and Sarah Gulick. "Mary Barra, CEO, General Motors." Harvard Business School Case 418-042, January 2018.
      • December 13, 2017
      • Article

      What It Takes to Become a Great Product Manager

      By: Julia Austin
      As an aspiring product manager (PM), there are three primary considerations when evaluating the role: Core Competencies, Emotional Intelligence (EQ), and Company Fit. The best PMs have mastered the core competencies, have a high EQ, and work for the right company for... View Details
      Keywords: Management; Product Development; Personal Development and Career
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      Austin, Julia. "What It Takes to Become a Great Product Manager." Harvard Business Review (website) (December 13, 2017).
      • December 2017 (Revised January 2018)
      • Case

      NatureSweet

      By: Jose Alvarez, Forest Reinhardt and Natalie Kindred
      This case describes the business model and workplace philosophy of NatureSweet, a privately owned, vertically integrated greenhouse grower and marketer of fresh tomatoes with sales across the United States and $329 million in 2016 revenues. CEO Bryant Ambelang treated... View Details
      Keywords: NatureSweet; Tomatoes; Agriculture; Greenhouse; Ambelang; Cherry Tomatoes; Incentives; Worker Empowerment; Empowerment; Toyota Production System; Leadership; Branding; Produce; Manufacturing; Organizational Change; Agribusiness; Business Model; Employee Relationship Management; Working Conditions; Organizational Culture; Success; Problems and Challenges; Agriculture and Agribusiness Industry; Manufacturing Industry; United States; Mexico; North America
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      Alvarez, Jose, Forest Reinhardt, and Natalie Kindred. "NatureSweet." Harvard Business School Case 518-002, December 2017. (Revised January 2018.)
      • November 2017 (Revised February 2019)
      • Case

      Kurt Summers: Investing in Our Chicago (Abridged)

      By: Joshua Margolis and Michael Norris
      In 2016, Kurt Summers, the Chicago City Treasurer, considered his future in Chicago politics. With an unpopular governor and mayor soon up for reelection, should Summers consider running for higher office? Summers reflects on his time growing up in gang-controlled... View Details
      Keywords: Personal Development; Career Journey; Career; Career Management; Leadership; Leadership Development; Government and Politics; Personal Development and Career; Public Administration Industry; United States; Chicago
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      Margolis, Joshua, and Michael Norris. "Kurt Summers: Investing in Our Chicago (Abridged)." Harvard Business School Case 418-034, November 2017. (Revised February 2019.)
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