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  • September 1991
  • Case

Rethinking the Corporate Workplace: Case Managers at Mutual Benefit Life

By: Robert G. Eccles Jr.
In early 1991, a spirit of innovation and organizational change was in the air at Mutual Benefit Life, with the success of the new "case manager" program its most concrete manifestation. Using powerful computer workstations, case managers could see insurance... View Details
Keywords: Organizational Change and Adaptation; Technological Innovation; Change Management; Information Technology; Insurance; Human Resources; Insurance Industry
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  • 2010
  • Article

Estimating the Attributable Cost of Physician Burnout in the United States

By: Shasha Han, Tait D. Shanafelt, Christine A. Sinsky, Karim M. Awad, Liselotte N. Dyrbye, Lynne C. Fiscus, Mickey Trockel and Joel Goh
Background: Although physician burnout is associated with negative clinical and organizational outcomes, its economic costs are poorly understood. As a result, leaders in health care cannot properly assess the financial benefits of initiatives to remediate... View Details
Keywords: Physicians; Burnout; Health; Health Care and Treatment; Employees; Cost; Programs; Policy; Health Industry
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  • 26 Oct 2017
  • Research Event

In an Era of 'Fake News,' What is the Future of Advertising and Publishing?

are constructed. How is the notion of broadly guaranteed human rights impacted if we are increasingly divided into multiple publics? “Ads are not being sold. Audiences are being sold,” said panelist David... View Details
Keywords: by Jen Deaderick; Media & Broadcasting; Journalism & News
  • 19 Sep 2012
  • Research & Ideas

Book Excerpt: “The Architecture of Innovation”

level. Yet the corporation's senior management and human resource professionals resisted changing the scheme, pointing out the high quality of junior hires that the firm was... View Details
Keywords: by Josh Lerner; Financial Services
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

years later and was named the School's first George F. Baker, Jr. Professor of Business Administration in 1963. One of Christensen's greatest strengths in research and case... View Details
Keywords: by Deborah Blagg; Education
  • 01 Jun 2004
  • News

Strengthening Ties with Executive Education Graduates

entire spectrum of manufacturing and service enterprises in the United States and upward of 100 other nations. Executive Education alumni are different from MBA alumni in important ways. Unlike the MBA... View Details
Keywords: Ted Fischer; Alumni Association Board of Directors; committee; Colleges, Universities, and Professional Schools; Educational Services
  • 09 Jun 2003
  • Research & Ideas

The Challenge of the Multi-site Nonprofit

as CEO), Planned Parenthood, Habitat for Humanity, SOS Kinderdorf, and The Nature Conservancy. Each was mapped on two dimensions—one that exerts forces toward unit autonomy and the other influencing the degree of organizational... View Details
Keywords: by Sean Silverthorne
  • 11 Jan 2019
  • Blog Post

The ABCs of Recruiting at HBS

collaboration with the Harvard School of Engineering and Applied Sciences. We also offer joint degree programs with the Harvard Law School, Harvard Kennedy School of... View Details
  • 01 Oct 1997
  • News

Meeting the Challenges of Third-World Development

outdated, electricity was sporadic, communication was difficult, basic resources were scarce, institutions were undeveloped, and the need for training was tremendous. Despite these obstacles, Lu was able to make a difference in the lives... View Details
  • 2011
  • Case

Wrapitup

By: W. Earl Sasser
A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store... View Details
Keywords: Service Operations; Governance Controls; Revenue; Employee Relationship Management; Planning; Customer Satisfaction; Problems and Challenges; Profit; Change Management; Compensation and Benefits; Leadership Style; Service Industry; California
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  • 06 Sep 2019
  • Blog Post

The Business of Medicine: MD/MBA Students Having an Impact

change both small and large: improving how operating rooms function, and “instituting changes from an administrative perspective” that would address socioeconomic inequalities. All with the goal of changing... View Details

    Leonard A. Schlesinger

    Leonard A. Schlesinger is Baker Foundation Professor at the Harvard Business School where he serves as Chair of the School’s Practice based faculty and faculty Chair of the MBA Field Global Immersion program. He has served as a member of the HBS faculty from 1978 to... View Details

    • 06 Oct 2003
    • Research & Ideas

    The Growth of the Social Enterprise

    managed centrally. This level of control is conducive to protecting the organization's brand and reputation and coordinating overall strategy and operations. A high degree of control might be particularly... View Details
    Keywords: by Carla Tishler

      Ethan C. Rouen

      Ethan Rouen is an associate professor of business administration in the Accounting and Management Unit at Harvard Business School, where he teaches the elective course Reimagining Capitalism. From 2020 to 2022, he served as the faculty co-chair of the View Details

      • 15 Aug 2022
      • Book

      University of the Future: Finding the Next World Leaders in Higher Ed

      T.M. Chang Professor of China Studies at Harvard University and the Spangler Family Professor of Business Administration at HBS—explores the many ways the three countries have... View Details
      Keywords: by Dina Gerdeman; Education
      • January 2018
      • Article

      The Effect of Cost Sharing on an Employee Weight Loss Program: A Randomized Trial

      By: Leslie K. John, Andrea Troxel, William Yancy, Joelle Y. Friedman, Jingsan Zhu, Lin Yang, Robert Galvin, Karen Miller-Kovach, Scott Halpern, George Loewenstein and Kevin Volpp
      Purpose: We tested the effects of employer subsidies on employee enrollment, attendance, and weight loss in a nationally-available weight management program.
      Design: A randomized trial tested the impact of employer subsidy: 100%; 80% 50% and a hybrid 50% subsidy... View Details
      Keywords: Affordable Care Act (ACA); Subsidies; Weight Loss; Obesity; Incentives; Behavioral Economics; Motivation and Incentives; Behavior; Health Disorders; Health Care and Treatment; Compensation and Benefits; United States
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        Ashish Nanda

        Ashish Nanda is Senior Lecturer and C. Roland Christensen Distinguished Management Educator at Harvard Business School. From 2018 to 2021, he was course head for the MBA Required Curriculum course in Strategy. Beginning in 2022, he is teaching an MBA Elective... View Details

        Keywords: accounting industry; advertising; asset management; banking; brokerage; consulting; e-commerce industry; education industry; executive search; financial services; information technology industry; internet; investment banking industry; legal services; management consulting; professional services; real estate; service industry; sports; tourism
        • 16 Mar 2020
        • Research & Ideas

        How the Coronavirus Is Already Rewriting the Future of Business

        organize and the invitations you accept. There still may not be enough time to go around, but by resetting your collaboration patterns, you can make the most of the time you spend 'at work.' Jeffrey T. Polzer is the UPS Foundation... View Details
        Keywords: by Dina Gerdeman
        • June 2016
        • Article

        Vaccination Rates Are Associated with Functional Proximity but Not Base Proximity of Vaccination Clinics

        By: John Beshears, James J. Choi, David Laibson, Brigitte C. Madrian and Gwendolyn I. Reynolds
        Background: Routine annual influenza vaccinations are recommended for persons 6 months of age and older, but less than half of U.S. adults get vaccinated. Many employers offer employees free influenza vaccinations at workplace clinics, but even then take-up is... View Details
        Keywords: Geographic Location; Employees; Health Care and Treatment
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        • Web

        A Culture of Innovation | Baker Library

        A Culture of Innovation Photo: Edwin Land from “The Purpose of the Company,” employee handbook, 1945. Polaroid Corporation Administrative Records, b. I.384, f. 30. Edwin Land,... View Details