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Show Results For
- All HBS Web
(2,307)
- People (4)
- News (406)
- Research (1,554)
- Events (4)
- Multimedia (2)
- Faculty Publications (809)
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
and profits could be derived from scale. Customer management was relegated to selling and promoting the company's products. The customer relationship was seldom the issue. The New Economy has changed all of this. With the evolution of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 01 Nov 2024
- In Practice
Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times
support, benefits continuation, and visa support are all indications to remaining employees and future hires of how they might be treated in the future. Intuit managed communication well: By 9 a.m. PT, all employees impacted by the View Details
- 03 Mar 2003
- Research & Ideas
The Ingredients of a Deal Disaster
Chinese Business, "The Chinese perceive contracts as too rigid to take new circumstances into account. Hence, there is no stigma to changing the terms of an agreement after it has been signed." That approach often frustrates... View Details
- 15 Aug 2017
- Blog Post
Where Work Meets Passion: A Summer In Community Development
cooperatively owned grocery store. In my work, I primarily organized our outreach efforts with several foundations and community development financial institutions (CDFIs) and strategized ways for us to successfully secure both grant... View Details
Keywords: Nonprofit / Government
- 02 Feb 2010
- First Look
First Look: Feb. 2
foster a culture that aligns all employees around the shared goals of customer solutions. 3) Clout: redistribute power to "bridge builders" and customer champions. 4) Capability: develop employees' skills at tackling changing... View Details
Keywords: Martha Lagace
- 05 Mar 2013
- First Look
First Look: March 5
acquisition, financing, and corporate governance. Following the global financial crisis of 2008, Sino-Ocean Land must devise a new five-year strategic plan. CEO Li Ming must grapple with the changing market... View Details
Keywords: Sean Silverthorne
- Profile
John Speer
As only the 245th pilot combat-qualified to fly the B-2 Stealth Bomber, John Speer was part of an elite group that flew the most sophisticated strategic bomber ever built. But in 2011, he had reached “the decision point” of his Air Force... View Details
- 28 Feb 2025
- News
Alumni Startup Enters the Shark Tank
This Friday night, Remento enters the Shark Tank. The startup, cofounded by CEO Charlie Greene (MBA 2021) in 2021, will be featured on this week’s episode of the long-running business show, pitching its “no-write life story book” vision to Sharks at 8/7c on ABC. We... View Details
- 01 Jun 2010
- Sharpening Your Skills
Sharpening Your Skills: Social Reporting
a marketing scholar Rangan is optimistic about strategic CSR efforts that provide value in communities and society. Key concepts include: Corporate social responsibility (CSR) means "activities undertaken by businesses that enhance... View Details
Keywords: by Staff
- 01 Dec 2022
- News
Program Catalyzes New Streams of Research
FOR GOOD IN SOCIETY READ MORE STORIES These topics are front-of-mind for today’s business leaders. According to a January 2021 CEO survey by Fortune and Deloitte, 94 percent of CEOs said that diversity, equity, and inclusion (DEI) are View Details
Keywords: Jennifer Gillespie
- 25 Feb 2020
- News
Beyond the Plastisphere
Above: illustration by Brian Stauffer In 2008, Sarah Kauss (MBA 2003) attended a presentation on climate change and the global water crisis at her five-year HBS reunion. Harvard Professor Daniel Schrag, who directs the University’s Center... View Details
- 19 Mar 2019
- Blog Post
Leadership Fellow Ming Min Hui: Figuring Out Her Mission
responsibilities in three areas: 1) project management of institutional strategic priorities, including revamping the Boston Ballet website, an effort coordinated among staff and executive leaders across the organization; 2) support for... View Details
Keywords: Nonprofit / Government
- Profile
Hayling Price
you look at neighborhoods of persistent poverty, you see failures, not just of policy, but of markets. To lead the kind of change I see, I needed a different set of skills. To speak truth to power, I need to use the language of markets to... View Details
- 17 Dec 2020
- Research & Ideas
The 10 Most Popular Stories of 2020
Harvard Business School experts how the pandemic might change business practices. Here’s what they had to say. 7 Leadership Principles for Managing in the Time of Coronavirus Leaders managing their organizations through crisis show seven... View Details
Keywords: by Dina Gerdeman
- 12 Jul 2016
- First Look
July 12, 2016
on preventing them. She outlines five tactics that research has shown to be effective: encourage reciprocity. You can build trust and prompt other parties to disclose strategic information by sharing information yourself. Ask the right... View Details
Keywords: Sean Silverthorne
- 13 Oct 2015
- First Look
October 13, 2015
James Heppelmann looked at how this shift is changing the structure of industries and forcing firms to rethink their strategies. In this companion article, the authors look at the effects inside firms, examining the impact that smart,... View Details
- Web
Faculty - Institute For Strategy And Competitiveness
corporate strategy. Professor Porter is author of Competitive Strategy, Competitive Advantage, The Competitive Advantage of Nations, On Competition , and numerous other books and articles. He is a strategic advisor to U.S. and... View Details
- 01 Jun 2003
- News
HBS Releases First-Ever Financial Report
it is important they understand how their contributions are being used. The report explains the School’s strategic and flexible rolling five-year plan, which is responsive to changes in the operating... View Details
- 01 Apr 2025
- Blog Post
Alumni in Climate Networking Series: Miami
Are you interested in connecting with other alumni leveraging their careers to confront climate change? BEI invites HBS Alumni to join our Alumni in Climate Networking Series for a chance to connect with local alumni to discuss ideas, trends, opportunities, and... View Details
- 12 Oct 1999
- Research & Ideas
Where Main Street Meets Wall Street
years ago, online transactions were nonexistent at Schwab. But just as significant as the explosion of its Internet trading revenues, Goldman says, may be the Web-driven strategic changes at Schwab. With the... View Details