Publications

01 Oct 2014
Working Paper Summaries

Who Runs the International System? Power and the Staffing of the United Nations Secretariat

Keywords: by Paul Novosad & Eric Werker

September 2006 (Revised May 2007)
Case

GE's Jeff Immelt: The Voyage from MBA to CEO

By: Christopher A. Bartlett and Andrew N. McLean

GE believes its ability to develop management talent is a core competency that represents a source of sustainable competitive advantage. Traces the development of a 25-year-old MBA named Jeff Immelt, who 18 years later is named as CEO of GE, arguably the biggest and... View Details

Keywords: Talent and Talent Management; Human Resources; Leadership Development; Leading Change; Business or Company Management; Energy Industry; Technology Industry

28 May 2019
News

Alumni and Faculty Books for June 2019

neighbors. Bulletproof Problem Solving: The One Skill That Changes Everything by Charles Conn (MBA 1990) and Robert McLean Wiley Complex problem solving is a critical skill, View Details

19 Jul 2011
Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

alliances later. "Co-optition," an awkward term for knowing how to cooperate with competitors, is the operating mode in rapidly changing industries. This requires a dash of humility as well as honor View Details

Keywords: by Staff; Journalism & News; Publishing

01 Jun 2014
News

Alumni and Faculty Books for June 2014

Musing of Gilmore Tostengard by Gilmore Tostengard (MBA 1953) (Outskirts Press) This book tracks Tostengard's lifelong journey from small-town Minnesota to Arizona with a couple of oceans and numerous stops on the way. Great Inventions... View Details

February 2001 (Revised December 2002)
Case

Marshall Field and the Rise of the Department Store

By: Nancy F. Koehn

Analyzes Marshall Field's efforts to develop a market for mass retailing in late 19th-century Chicago. Examines Chicago's expansion in the 1860s and, within this context, how Field struck out on his own to, build a wholesale and retail business. Concentrates on the... View Details

Keywords: Fluctuation; Industry Growth; Corporate Strategy; Entrepreneurship; Brands and Branding; Society; Distribution Industry; Retail Industry; Chicago

Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Leader as Beacon: Understanding and Setting Direction Leader as Beacon: Communicating Direction Leader as Architect: Designing to Deliver Value Project Week Leader as Catalyst of Change Leader as Catalyst of... View Details

01 Dec 2001
News

Reaching Out

factor for an internship's success. "It's important that people see change as their own idea," he says. "In dealing with people from another country, I try to be open-minded." Mukhtar, who was born in Nigeria, attended medical school... View Details

Keywords: Garry Emmons and Julia Hanna; Health, Social Assistance

29 Jan 2019
Blog Post

Being a Mom and a Founder at HBS

Lindsay McCurren (MBA '19) grew up in Grand Rapids, MI and attended Michigan State. Prior to HBS, Lindsay spent over 6 years working in Corporate Finance at General Mills. Lindsay came to HBS with her family View Details

01 Jun 2016
News

Alumni and Faculty Books for June 2016

mentality” (an insurgent's clear mission and purpose, an unambiguous owner mindset, and a relentless obsession with the front line) can resolve the predictable crises of growth. Leading Strategic View Details

Research Summary

Overview

By: Rob Markey

Most companies' leaders declare their commitment to delivering value to customers. Many have adopted language such as "customer-centric" or "customer-obsessed." Companies that consistently earn top marks for customer loyalty in their industry deliver total shareholder... View Details

Keywords: Customer Base Analysis; Customer Lifetime Value; Customer Experience; Customer Loyalty; Service Profit Chain; Management Accounting; Project Evaluation And Resource Allocation; Customer Value and Value Chain; Customer Satisfaction; Valuation; Customer Focus and Relationships

10 Jun 2022
Blog Post

New Venture Competition 2022: Business and Environment Ventures

2023TerraTrade is a two-sided marketplace that eliminates consultants & enables corporates to buy power directly from renewable energy projects. TerraTrade aims to harness the potential of corporations... View Details

22 Aug 2017
First Look

First Look at New Research and Ideas, August 23

incumbents must ensure that they do not become self-complacent but instead look to renew themselves through corporate entrepreneurship (sometimes also called intrapreneurship). Many books and articles... View Details

Keywords: Sean Silverthorne

20 Nov 2014
Working Paper Summaries

Entrepreneurship and Business Groups: An Evolutionary Perspective on the Growth of the Koç Group in Turkey

Keywords: by Asli M. Coplan & Geoffrey Jones

04 May 2021
Working Paper Summaries

Accounting for Product Impact in the Telecommunications Industry

Keywords: by George Serafeim and Katie Trinh; Telecommunications

January 2009 (Revised May 2009)
Case

College Summit: Rethinking the Relationship Between Growth and Impact

By: Stacey M. Childress and Geoff Eckman Marietta

College Summit, a nonprofit organization "committed to the day when every student who can make it in college makes it to college," was faced with an important strategic decision. After growing rapidly at more than 30% a year for the last several years, founder and CEO,... View Details

Keywords: Secondary Education; Growth and Development Strategy; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Nonprofit Organizations; Education Industry