Publications

Article

Physician-Induced Demand for Medical Care

By: Jerry R. Green

This paper addresses the theoretical models designed to ascertain the existence of a variable level of physicians' activity in shifting the demand of their patients. Two basic approaches are followed: equilibrium models of the demand for health care, and disequilibrium... View Details

Keywords: Physicians; Economic Equilibrium; Monopolistic Competition; Economic Competition; Medical Care

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2011
Article

Strike Three: Discrimination, Incentives, and Evaluation

By: Christopher Parsons, J. Sulaeman, M. Yates and D. Hamermesh

Major League Baseball umpires express their racial/ethnic preferences when they evaluate pitchers. Strikes are called less often if the umpire and pitcher do not match race/ethnicity, but mainly where there is little scrutiny of umpires. Pitchers understand the... View Details

Keywords: Wages; Motivation and Incentives; Prejudice and Bias; Ethnicity; Race; Performance Productivity; Sports; Sports Industry

October 2013
Article

When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance

By: Leigh Plunkett Tost, Francesca Gino and Richard P. Larrick

We examine the impact of subjective power on leadership behavior and demonstrate that the psychological effect of power on leaders spills over to impact team effectiveness. Specifically, drawing from the approach/inhibition theory of power, power-devaluation theory,... View Details

Keywords: Power; Leadership; Team Performance; Groups and Teams; Performance; Leadership Style; Power and Influence

October 1988 (Revised December 1989)
Case

Siemens Electric Motor Works (B): Pricing Interdivisional Sales

Examines Siemens' policy for pricing products transferred between the manufacturing and sales divisions of their Electric Motor Works, where both are profit centers. It is unique in that the organizational linkage between the product costing system and the transfer... View Details

Keywords: Production; Price; Organizational Structure; Profit; Business Processes; Manufacturing Industry

Educators

25 Nov 2013
News

The red sneaker effect

Program

Leading and Building a Culture of Innovation

execute innovative ideas at scale. As you explore the culture and capabilities needed to inspire organization-wide innovation, you will practice the behaviors and skills needed to drive innovation and change, deepening your understanding... View Details

25 Apr 2023
Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

Brierley Professor of Business Administration Emeritus at Harvard Business School. Deighton studies consumer behavior and marketing, with a focus on digital and direct marketing. You Might Also Like: Why TikTok Is Beating YouTube for... View Details

Keywords: by John Deighton; Fashion; Retail; Consumer Products

2022
Working Paper

Hate Crime Increases with Minoritized Group Rank

By: Marco E. Tabellini

People are on the move in unprecedented numbers within and between countries. How does demographic change affect local intergroup dynamics? In complement to accounts that emphasize stereotypical features of groups as determinants of their treatment, we propose the... View Details

Keywords: Prejudice; Minority; Hate Crimes; Reference Dependence; Demographics; Rank and Position; Prejudice and Bias; Crime and Corruption

SSRN

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Research Summary

Overview

By: Julian J. Zlatev

First, Professor Zlatev studies how people make decisions that reinforce a sense that they are good or moral. He studies the psychology behind dual motive behaviors—actions that incorporate self-interested and prosocial motives—and the structure of moral identity. For... View Details

October 2016
Case

Addicaid: Scaling a Digital Platform for Addiction Wellness and Recovery

By: Robert S. Huckman and Sarah Mehta

In 2013, Sam Frons founded Addicaid—a mobile application (app) that allowed people in addiction recovery to track their progress, check in with counselors, and connect with others in recovery programs. The app was grounded in cognitive behavioral therapy and used the... View Details

Keywords: Digital Health Interventions; Substance Use Disorder; Addiction Treatment; Addiction Recovery; Scale; Innovation; Health; Health Disorders; Health Industry; New York (city, NY)

Educators

05 Dec 2023
Research & Ideas

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

of “first-order importance” for understanding behavioral economics’ influence on social science. “Although behavioral economists have put great energies into studying how nudges, frames, familiarity, and... View Details

Keywords: by Kara Baskin

July–August 2013
Article

A Joint Model of Usage and Churn in Contractual Settings

By: Eva Ascarza and Bruce G.S. Hardie

As firms become more customer-centric, concepts such as customer equity come to the fore. Any serious attempt to quantify customer equity requires modeling techniques that can provide accurate multiperiod forecasts of customer behavior. Although a number of researchers... View Details

Keywords: Churn; Retention; Contractual Settings; Access Services; Hidden Markov Models; RFM; Latent Variable Models; Customer Value and Value Chain; Consumer Behavior

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06 May 2024
Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

but if the person aligns themselves with only one side, be careful, as that may sharpen the conflict.” In future research, Perlow plans to examine how the backstage influences behavior at companies with hybrid working arrangements, where... View Details

Keywords: by Michael Blanding

04 May 2016
News

Where Has Life Taken You Lately?

October 2008 (Revised June 2010)
Case

State of Emergency at Mercy Hospital

By: Thomas J. DeLong and Chirag D Shah

Dr. Scott Gabu, Chairman of the Emergency Department of the world-renowned, university-based Mercy Hospital, was deeply disturbed when he read the letter from the family of John Samson, a patient who had come to the emergency room one week earlier, that described an... View Details

Keywords: Health Care and Treatment; Knowledge Acquisition; Leadership Development; Behavior; Personal Characteristics; Health Industry

Educators