retail industry - Publications - Faculty & Research

June 1991 (Revised January 1996)
Teaching Note

Marks and Spencer Ltd. (A), (B), and (C), Teaching Note

By: David J. Collis

Teaching Note for (9-391-089), (9-391-090), and (9-792-007). View Details

Keywords: Retail Industry; United Kingdom; Europe; Canada

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June 1991 (Revised January 1996)
Teaching Note

Tysons Corner, Teaching Note

By: Donald A. Brown and William J. Poorvu

Teaching Note for (9-390-052). View Details

Keywords: Retail Industry

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19 Jan 2011
First Look

analysts' forecasts of firm performance actually reflect any of these factors and which are considered most important. We use survey data from 967 analysts ranking 837 companies to judge how their forecasts are related to evaluations of firms' View Details

Keywords: Sean Silverthorne

30 Apr 2001
Research & Ideas

Big Companies, Big Opportunities—Big Questions

for corporate groups in Latin America from working within protected economies and industries to being completely open to the global economy," he said. "We're going to have to be much more entrepreneurial than we were in the... View Details

Keywords: by Julie Jette

23 Mar 2010
First Look

First Look: March 23

other sources of entrepreneurial influence: we find that peer influences are strongest for those who have less exposure to entrepreneurship in other aspects of their lives. Family Control of Firms and Industries Authors: Belén Villalonga... View Details

Keywords: Martha Lagace

21 Feb 2012
First Look

First Look: Feb. 21

corporate archives to explore the fine details of how firms actually operated. It also includes work by those who have been influenced by evolutionary, transaction cost, and resource-based theories of the firm. The book will be an essential source of reference for... View Details

Keywords: Sean Silverthorne

10 Jan 2012
First Look

First Look: January 10

are the best managed. Firms in developing countries, such as Brazil, China, and India, tend to be poorly managed. American retail firms and hospitals are also well managed by international standards, although American schools are more... View Details

Keywords: Sean Silverthorne

24 Feb 2009
First Look

First Look: February 24, 2009

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=209029 The Restructuring of Daiei Harvard Business School Case 209-060 In 2004, the Industrial Revitalization Corporation of Japan (IRCJ) was given the task of restructuring... View Details

Keywords: Martha Lagace

24 Jul 2019
Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

former students bring these ideas into their careers in various industries ranging from tech to consulting to finance. We’ve also had students go on to work at BIT and other organizations focused on bringing behavioral economics directly... View Details

Keywords: by Dina Gerdeman

03 Mar 2009
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First Look: March 3, 2009

Working PapersAdding Bricks to Clicks: The Contingencies Driving Cannibalization and Complementarity in Multichannel Retailing (revised) Authors:Jill Avery, Thomas J. Steenburgh, John Deighton, and Mary Caravella Abstract This paper... View Details

Keywords: Martha Lagace

16 Sep 2013
Research & Ideas

Earnings Calls That Get Lost in Translation

as Japan and China, tend to have the hardest time communicating effectively. Also, all industries are not equal in their use of complicated speech. The financial industry has the highest level of linguistic... View Details

Keywords: by Dina Gerdeman

29 Mar 2016
First Look

March 29, 2016

Through contemporary examples from a variety of industries and geographies, this collection provides students with an appreciation for the importance of consumer empowerment and consumer behavior in shaping both health and corporate... View Details

Keywords: Sean Silverthorne

30 Jun 2009
First Look

First Look: June 30

provides insight into how the broader management of experience accumulation affects team performance. Download the paper: http://www.hbs.edu/research/pdf/09-145.pdf Measuring and Understanding Hierarchy as an Architectural Element in View Details

Keywords: Martha Lagace

January 1997
Teaching Note

Clarkson Lumber Company, Teaching Note

By: Thomas R. Piper

Teaching Note for (9-297-028). View Details

Keywords: Financial Services Industry; Financial Services Industry

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November 2019
Supplement

Gillette: Cutting Prices to Regain Share

By: Benjamin C. Esty and Daniel Fisher

After losing market share to low-priced competitors such as Harry’s and Dollar Shave Club for several years, Gillette decided to fight back by cutting prices on its razors and blades in April 2017. Bonnie Herzog, an equity analyst at Wells Fargo, must assess how the... View Details

Keywords: Marketing Strategy; Product Positioning; Business Strategy; Competition; Price; Public Equity; Retail Industry; Retail Industry; United States

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July–August 2014
Article

Unlock the Mysteries of Your Customer Relationships

By: Jill Avery, Susan Fournier and John Wittenbraker

Consumers have always had relationships with brands, but sophisticated tools for analyzing customer data are finally allowing marketing organizations to personalize and manage those relationships. With this new power comes a new challenge: people now expect companies... View Details

Keywords: Brand Management; CRM; Brands and Branding; Marketing; Marketing Strategy; Customer Focus and Relationships; Customer Relationship Management; Consumer Products Industry; Consumer Products Industry; United States

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June 2009
Case

Manchester Products: A Brand Transition Challenge

By: John A. Quelch and Heather Beckham

In January of 2005, Manchester Products Inc., a longtime leader in office furniture that only recently entered into the home furniture market, acquired Paul Logan's Furniture Division (PLFD). The acquisition of PLFD made Manchester an instant market leader in household... View Details

Keywords: Acquisitions; Consumer Marketing; Brand Equity; Branding; Brands and Branding; Marketing Communications; Marketing Strategy; Mergers and Acquisitions; Retail Industry; Retail Industry; United States

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April 2003 (Revised July 2011)
Case

eBay, Inc. (B)

By: Stephen P. Bradley and Erin Sullivan

Updates development at eBay, Inc. through June 2002. View Details

Keywords: Web Services Industry; Web Services Industry

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April 2001
Teaching Note

Barnesandnoble.com (A), (B), and (C) TN

By: Jeffrey F. Rayport, Goutam Challagalla and William A. Sahlman

Teaching Note for (9-898-082), (9-901-023), and (9-901-024). For book only. View Details

Keywords: Retail Industry; Retail Industry

Citation

February 2000 (Revised October 2000)
Case

E-commerce at Williams-Sonoma

By: Rosabeth M. Kanter and Daniel Galvin

Describes Williams-Sonoma's development of a third channel of business on the Internet. Describes the strategies for managing changes in the organizational, operational, and technological structure of the company. The new e-commerce division confronts challenges posed... View Details