Publications

SSRN

13 Jul 2016
HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

high. Then, they made sure this first group of users had a great experience and brought in the next wave of customers via word-of-mouth,” says Teixeira. The company banked on... View Details

Keywords: by Michael Blanding; Retail; Service; Transportation

06 Jun 2024
Research & Ideas

How Younger Immigrants Gain an Edge in American Business

final wave of migration after the Vietnam War in the late 1980s and early 1990s. Under the Amerasian Homecoming Act (AHA), some 25,000 children... View Details

Keywords: by Rachel Layne

Program

Growing as a Purposeful Leader

corporate purpose in every action they take Unleash "human magic"—and business results—through purposeful leadership Shape an environment that can allow every employee to be the biggest, best version of... View Details

March – April 2008
Article

Identity Incentives as an Engaging Form of Control: Revisiting Leniencies in an Aeronautic Plant

By: Michel Anteby

Research has long shown that organizations shape members' identities. However, the possibility that these identities might also be desired and that members might benefit from this process has only recently been explored. In a qualitative study of a French aeronautic... View Details

Keywords: Governance Controls; Employee Relationship Management; Organizational Culture; Identity; Motivation and Incentives; Aerospace Industry; France

Research Summary

Monica Higgins' research, teaching, and course development activities all focus on the study of careers. Her work speaks to a particular subfield within the careers academic audience-one that adopts a 'relational' approach to career theory. A relational model is... View Details

March 2005 (Revised June 2006)
Case

Sun Microsystems, Inc.: Web Services Strategy

By: Thomas R. Eisenmann and Fernando Suarez

Microsoft and IBM have excluded Sun Microsystems from the board of the Web Services Interoperability Organization (WS-I), an industry consortium that will shape the evolution of Web services standards. Sun managers must decide whether to join WS-I as a contributing... View Details

Keywords: Information Technology; Standards; Corporate Governance; Power and Influence; Web Services Industry; Information Technology Industry

Educators

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Teaching

Overview

By: John D. Macomber

Teaching and research interests center around the matching of private and instituional capital into large public infrastructure and resilience projects that shape the future of cities and urban environments around the world. The world's population is increaslingly... View Details

2024
Working Paper

Anti-Political-Establishment Citizens: An In-Depth Study from Two Latin American Countries

By: Loreto Cox and Natalia Garbiras-Diaz

Building on citizens’ animosity towards politicians, anti-establishment parties and candidates have achieved significant electoral success. While recent studies examine the supply-side, we know little about what drives citizens’ anti-establishment sentiments and how... View Details

Keywords: Political Parties; Political Instability; Democracy; Elections; Electoral Behavior; Election Outcomes; Ideology; Political Elections; Policy; Governance; Government and Politics; Social Issues; Society; Perception; Crime and Corruption; Latin America; South America; Colombia; Peru

26 Feb 2015 - 28 Feb 2015
Conference Presentation

Is That All There Is to Happiness?

By: J. Phillips, C. Mott, Julian De Freitas, J. Gruber and J. Knobe

Happiness researchers have started to converge on a conception of happiness that involves some combination of high positive affect, low negative affect, and high life satisfaction. We present three studies which demonstrate that the ordinary understanding... View Details

Keywords: Moral Sensibility; Happiness; Personal Characteristics

Research Summary

Overview

The Information Age has introduced well-received opportunities to track performance. Fitbits and Fuelbands allow individuals to track their own performance; companies like Uber and leading hospitals help you choose a driver or a doctor based on how others rated... View Details

Keywords: Management Accounting; Disclosure; Performance Measurement; Incentives; Control; Education; Education Industry; Health Industry; Transportation Industry; Energy Industry; Auto Industry; United States; Japan; India

Web

Blending Heritage and Innovation: Lisa Yan (MBA 2025) - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details

March–April 2017
Article

Hiring an Entrepreneurial Leader: What to Look For

By: Timothy Butler

Aspiring to be innovative and agile, companies of all shapes and sizes want to recruit entrepreneurial managers. But most firms lack a scientific way to separate the true entrepreneurs from other candidates. To address that problem, Butler compared the psychological... View Details

Keywords: Selection and Staffing; Leadership Style; Attitudes

2012
Chapter

Institutional Pressures and Organizational Characteristics: Implications for Environmental Strategy

By: Magali A. Delmas and Michael W. Toffel

A broad literature has emerged over the past decades demonstrating that firms' environmental strategies and practices are influenced by stakeholders and institutional pressures. Such findings are consistent with institutional sociology, which emphasizes the importance... View Details

Keywords: Management Practices and Processes; Corporate Social Responsibility and Impact; Business and Stakeholder Relations; Natural Environment; Business Strategy

March 2018
Teaching Note

Mavi: Fashioning a Path to Brand Growth

By: Jill Avery and Gamze Yucaoglu

Mavi, a leading Turkish apparel retailer, had sales of $419 million in 2015, up 20%. Growth rates like these were becoming routine at Mavi. But, its path to growth was getting more challenging, and Turkven, Mavi’s private equity partner, was planning its exit options... View Details

Keywords: Retailing; Fashion; Brand; Brand Management; Brand Extension; Brand Equity; Private Equity; Marketing; Marketing Strategy; Brands and Branding; Growth and Development Strategy; Decision Choices and Conditions; Retail Industry; Fashion Industry; Turkey; Europe

Purchase

January 2009
Case

When Supply is of Public Interest: Roche & Tamiflu

The case focuses on the challenges of Roche maintaining a supply network for a global influenza pandemic response initiative based on its antiviral drug Tamiflu. The Roche group is a 40 billion CHF company consisting of a pharmaceutical division and a diagnostic... View Details

Keywords: Global Strategy; Health Pandemics; Distribution; Logistics; Production; Supply Chain Management; Performance Capacity; Pharmaceutical Industry

Educators

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February 2024
Article

Fifty Shades of QE: Robust Evidence

By: Brian Fabo, Marina Jančoková, Elisabeth Kempf and Ľuboš Pástor

Fabo et al. (2021) show that papers written by central bank researchers find quantitative easing (QE) to be more effective than papers written by academics. Weale and Wieladek (2022) show that a subset of these results lose statistical significance when OLS regressions... View Details

Keywords: Quantitative Easing; Research; Mathematical Methods; Perception; Banks and Banking; Body of Literature

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2024
Working Paper

Omnia Juncta in Uno: Foreign Powers and Trademark Protection in Shanghai's Concession Era

By: Laura Alfaro, Cathy Bao, Maggie X. Chen, Junjie Hong and Claudia Steinwender

We investigate how firms and markets adapt to trademark protection, an extensively utilized but under-examined form of IP protection to address asymmetric information, by exploring a historical precedent: China’s 1923 trademark law. Exploiting unique, newly digitized... View Details

Keywords: Trademark; Firm Dynamics; Intermediaries; Intellectual Property Institutions; Trademarks; Intellectual Property; Laws and Statutes; Outcome or Result; Organizational Change and Adaptation; China

SSRN

June 30, 2020
Article

Scaling Up Behavioral Science Interventions in Online Education

By: Rene F. Kizilcec, Justin Reich, Michael Yeomans, Christoph Dann, Emma Brunskill, Glenn Lopez, Selen Turkay, Joseph J. Williams and Dustin Tingley

Online education is rapidly expanding in response to rising demand for higher and continuing education, but many online students struggle to achieve their educational goals. Several behavioral science interventions have shown promise in raising student persistence and... View Details

Keywords: Online Learning; Behavioral Interventions; Scale; Education; Online Technology; Performance Improvement

Article

Managing Perceptions of Distress at Work: Reframing Emotion as Passion

By: Elizabeth Baily Wolf, Jooa Julia Lee, Sunita Sah and Alison Wood Brooks

Expressing distress at work can have negative consequences for employees: observers perceive employees who express distress as less competent than employees who do not. Across five experiments, we explore how reframing a socially inappropriate emotional expression... View Details

Keywords: Decision Making; Emotions; Perception