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  • 18 Apr 2000
  • Research & Ideas

Learning in Action

"The most effective learning strategy depends on the situation," writes David A. Garvin. "There is no stock answer, nor is there a single best approach." In Learning in Action, he illustrated the diversity of learning organization strategies with examples from several... View Details
Keywords: by David A. Garvin
  • March 1995
  • Case

Donald Salter Communications, Inc.

By: Stuart C. Gilson and Jeremy Cott
A new CEO is hired to manage the turnaround of a family-owned newspaper publisher. In a departure from previous management, he implements a new compensation scheme that explicitly ties executive pay to market-value-based measures of firm performance. Because the... View Details
Keywords: Family Business; Transformation; Asset Management; Wages; Balanced Scorecard; Family Ownership; Motivation and Incentives; Valuation; Journalism and News Industry
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Gilson, Stuart C., and Jeremy Cott. "Donald Salter Communications, Inc." Harvard Business School Case 295-114, March 1995.
  • May 2013
  • Article

The Performance Frontier: Innovating for a Sustainable Strategy

By: Robert G. Eccles and George Serafeim
By now most companies have sustainability programs. They're cutting carbon emissions, reducing waste, and otherwise enhancing operational efficiency. But a mishmash of sustainability tactics does not add up to a sustainable strategy. To endure, a strategy must address... View Details
Keywords: Sustainability; Innovation; Environment; Corporate Reporting; Corporate Social Responsibility; Governance; Strategy; Value; Corporate Social Responsibility and Impact; Performance; Environmental Sustainability; Innovation and Invention
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Eccles, Robert G., and George Serafeim. "The Performance Frontier: Innovating for a Sustainable Strategy." Harvard Business Review 91, no. 5 (May 2013): 50–60.
  • August 2023
  • Case

Floward

By: Krishna Palepu and Namrata Arora
In 2022, Abdulaziz B. Al Loughani, CEO and co-founder of Floward, an online flower and gifting company established in Kuwait in 2017, contemplated the firm's growth trajectory. Floward, an e-commerce enterprise that offered fresh-cut flowers sourced directly from... View Details
Keywords: Initial Public Offering; Expansion; Growth and Development Strategy; E-commerce; Information Technology Industry; Middle East; North Africa; Saudi Arabia; Kuwait; United Arab Emirates; Jordan
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Palepu, Krishna, and Namrata Arora. "Floward." Harvard Business School Case 124-010, August 2023.

    Pedro Tarak

    Keywords: B Corporation
    • October 1987 (Revised January 2013)
    • Background Note

    Note on Free Cash Flow Valuation Models

    By: William A. Sahlman
    Explores some of the issues involved in valuing cash flow streams. A simple model is presented that reveals the effect on value of changing assumptions about the appropriate discount rate, the level of profitability, the growth rate of sales, the asset intensity ratio,... View Details
    Keywords: Cash Flow; Valuation
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    Sahlman, William A. "Note on Free Cash Flow Valuation Models." Harvard Business School Background Note 288-023, October 1987. (Revised January 2013.)
    • June 2022 (Revised November 2023)
    • Case

    Individual FoodService, Kelso, and Ken Sweder

    By: Jo Tango and Alys Ferragamo
    When and how much risk to take? In October 2020, Ken Sweder, CEO of Individual FoodService (“IFS”), contemplated this question as he evaluated a proposal to acquire Brady Industries, a distributor of janitorial and sanitation products. Sweder and his private equity... View Details
    Keywords: COVID-19 Pandemic; Risk Management; Mergers and Acquisitions; Value Creation; Business Divisions
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    Tango, Jo, and Alys Ferragamo. "Individual FoodService, Kelso, and Ken Sweder." Harvard Business School Case 822-144, June 2022. (Revised November 2023.)
    • March 2023
    • Case

    Ownership Works: Scaling a Profitable Social Mission

    By: Ethan Rouen, Dennis Campbell and Andrew Robinson
    Pete Stavros was on a high after his latest experiment with employee ownership. As the head of industrial investments for KKR, Stavros orchestrated the sale of CHI Overhead Doors, which turned into KKR’s best investment in more than two decades and created $360 million... View Details
    Keywords: Employee Ownership; Knowledge Sharing; Nonprofit Organizations
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    Rouen, Ethan, Dennis Campbell, and Andrew Robinson. "Ownership Works: Scaling a Profitable Social Mission." Harvard Business School Case 123-079, March 2023.
    • 2020
    • Working Paper

    Aggregate and Firm-Level Stock Returns During Pandemics, in Real Time

    By: Laura Alfaro, Anusha Chari, Andrew Greenland and Peter K. Schott
    We show that unexpected changes in the trajectory of COVID-19 infections predict U.S. stock returns, in real time. Parameter estimates indicate that an unanticipated doubling (halving) of projected infections forecasts next-day decreases (increases) in aggregate U.S.... View Details
    Keywords: COVID-19; Stock Returns; Health Pandemics; Stocks; Investment Return; Forecasting and Prediction
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    Alfaro, Laura, Anusha Chari, Andrew Greenland, and Peter K. Schott. "Aggregate and Firm-Level Stock Returns During Pandemics, in Real Time." NBER Working Paper Series, No. 26950, April 2020. (Revised May 2020.)
    • November 2009
    • Article

    Neural Mechanisms of Social Influence

    By: Malia Mason, Rebecca Dyer and Michael I. Norton
    The present investigation explores the neural mechanisms underlying the impact of social influence on preferences. We socially tagged symbols as valued or not-by exposing participants to the preferences of their peers-and assessed subsequent brain activity during an... View Details
    Keywords: Power and Influence; Value; Information; Outcome or Result
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    Mason, Malia, Rebecca Dyer, and Michael I. Norton. "Neural Mechanisms of Social Influence." Organizational Behavior and Human Decision Processes 110, no. 2 (November 2009): 152–159.
    • October 2023 (Revised June 2024)
    • Case

    ReUp Education: Can AI Help Learners Return to College?

    By: Kris Ferreira, Christopher Thomas Ryan and Sarah Mehta
    Founded in 2015, ReUp Education helps “stopped out students”—learners who have stopped making progress towards graduation—achieve their college completion goals. The company relies on a team of success coaches to engage with learners and help them reenroll. In 2019,... View Details
    Keywords: AI; Algorithms; Machine Learning; Edtech; Education Technology; Analysis; Higher Education; AI and Machine Learning; Customization and Personalization; Failure; Education Industry; Technology Industry; United States
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    Ferreira, Kris, Christopher Thomas Ryan, and Sarah Mehta. "ReUp Education: Can AI Help Learners Return to College?" Harvard Business School Case 624-007, October 2023. (Revised June 2024.)
    • February 2010
    • Case

    Go Mobile: The Phirbol Franchise

    By: Rajiv Lal and Natalie Kindred
    To grow Phirbol, a telecom retail franchise chain in Delhi, India's underdeveloped markets, its founders were exploring ways to offer more value to the franchisees. In mid-2009, the Phirbol franchise was comprised of some 150 franchisees that had converted their small... View Details
    Keywords: Business Model; Business Startups; Innovation and Management; Brands and Branding; Service Operations; Franchise Ownership; Value Creation; Telecommunications Industry; Delhi
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    Lal, Rajiv, and Natalie Kindred. "Go Mobile: The Phirbol Franchise." Harvard Business School Case 510-020, February 2010.
    • June 2018 (Revised January 2020)
    • Case

    Sony

    By: Stefan Thomke, Atsushi Osanai and Akiko Kanno
    Sony used to be synonymous with "innovation" and "cool products." The case reveals how the company lost its edge and describes the leadership initiatives to restore its former glory. In 2012, Kazuo (Kaz) Hirai becomes CEO and successfully transforms Sony, including a... View Details
    Keywords: Customer Experience; Product Differentiation; Transformation; Leadership Style; Technology Adoption; Leading Change; Electronics Industry; Media and Broadcasting Industry; Video Game Industry; Japan
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    Thomke, Stefan, Atsushi Osanai, and Akiko Kanno. "Sony." Harvard Business School Case 618-045, June 2018. (Revised January 2020.)
    • December 2018
    • Article

    Some Elements of Peronist Beliefs and Tastes

    By: Rafael Di Tella and Juan Dubra
    We study the beliefs and values of Peronism. Instead of a comprehensive approach, we focus on three elements. First, we study beliefs and values about the economic system present in Peron’s speeches during the period 1943–1955. Second, given that these beliefs are... View Details
    Keywords: Populism; Altruism; Exploitation; Economic Systems; Values and Beliefs; Argentina
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    Di Tella, Rafael, and Juan Dubra. "Some Elements of Peronist Beliefs and Tastes." Latin American Economic Review 27, no. 1 (December 2018).
    • 27 Mar 2020
    • Video

    Leading a Financial Institution in the Era of Climate Change

    • March 2019 (Revised May 2019)
    • Case

    Philips Lighting: Light-as-a-Service

    By: Mark R. Kramer, Thijs Geradts and Bhanuteja Nadella
    As LEDs with a 25-year lifespan replace incandescent lightbulbs, Philips Lighting faced major disruption and began to explore a new shared value business model of selling light as a service. Although it offers better profit margins and a reduced environmental... View Details
    Keywords: Disruptive Innovation; Business Model; Organizational Change and Adaptation; Competitive Strategy
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    Kramer, Mark R., Thijs Geradts, and Bhanuteja Nadella. "Philips Lighting: Light-as-a-Service." Harvard Business School Case 719-446, March 2019. (Revised May 2019.)
    • March 2001 (Revised July 2007)
    • Background Note

    Power and Influence: Achieving Your Objectives in Organizations

    By: Kathleen L. McGinn and Elizabeth Long Lingo
    Power is the potential to mobilize energy. This rather neutral definition does not address the issues of how to exercise power or to what ends. The answers to these questions determine the ultimate value of an individual's power. This note is written to help readers... View Details
    Keywords: Organizational Culture; Personal Development and Career; Power and Influence; Social and Collaborative Networks; Value
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    McGinn, Kathleen L., and Elizabeth Long Lingo. "Power and Influence: Achieving Your Objectives in Organizations." Harvard Business School Background Note 801-425, March 2001. (Revised July 2007.)
    • 26 Sep 2020
    • News

    Here is what 10 Happiness World Leaders have to share about Happiness

    • Sep 05 2019
    • Testimonial

    Making an Impact Beyond HR

    • February 2003
    • Exercise

    Restructuring the U.S. Steel Industry: Spreadsheet Exercise

    By: William E. Fruhan Jr.
    Description of an EXCEL spreadsheet exercise to test the impact of changes in wage rates on the value of debt and equity securities. View Details
    Keywords: Equity; Debt Securities; Valuation; Wages; Restructuring; Steel Industry
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    Fruhan, William E., Jr. "Restructuring the U.S. Steel Industry: Spreadsheet Exercise." Harvard Business School Exercise 203-070, February 2003.
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