Publications

02 Jun 2010
What Do You Think?

How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?

Several noted that "it all depends" on other factors. For example, Basel Kakah commented that "[responses to] those questions could [depend on] the nature and size of the organization as well... View Details

Keywords: by Jim Heskett

12 May 2015
News

‘Team of Teams’: Good on JSOC in Iraq, but not that much new for business types

February 2010
Background Note

Millipore Background Note

By: Elie Ofek and Natalie Kindred

This note provides background on Millipore Corporation, a global provider of products and services used primarily in the discovery, development and production of therapeutic drugs. With a track record of quickly adapting to the evolving needs of its customers,... View Details

Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Biotechnology Industry; Pharmaceutical Industry

November 1998 (Revised July 1999)
Case

Spyder Active Sports, Inc. and CHB Capital Partners (B)

By: John A. Davis, Louis B. Barnes and Peter K. Botticelli

Supplements the (A) case. View Details

Keywords: Organizational Change and Adaptation; Private Equity; Family Business; Business Growth and Maturation; Entrepreneurship; Apparel and Accessories Industry; Apparel and Accessories Industry

16 Sep 2020
Blog Post

Turning a Moment into a Movement: How the Anti-Racism Fund Co-Founders are Fighting Racism and Encouraging Other Companies to Do Their Part

thinking about diversity as a burden,” said Kevin. “Diversity maximizes a company’s ability to be successful and the demographics of our country are changing rapidly. View Details

Keywords: All Industries

April 1, 2024
Article

Leading a Company That Can Thrive in a Chaotic World

By: Thomas Buberl, Bill George, Hubert Joly and Nitin Nohria

Worldwide, the past few years have been marked by multiple, intersecting crises — and things aren’t likely to get less complicated anytime soon. The authors met with a group of CEOs to discuss how they lead amid this ongoing chaos. To thrive in this chaotic new world,... View Details

Keywords: Business or Company Management; Leadership Development

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March 2012 (Revised April 2013)
Case

Schön Klinik: Eating Disorder Care

By: Michael E. Porter, Emma Stanton, Jessica A. Hohman and Caleb Stowell

The Schön Klinik is a private, for-profit German hospital group trying to establish itself as a premium health care provider in a competitive German market. The case details Schön Klinik's founding, its early focus on measurement and improvement, and the design and... View Details

Keywords: Health Care Quality; Outcomes; Quality Improvement; Strategy And Performance Measurement; Integration; Measurement and Metrics; Competition; Health Disorders; Health Care and Treatment; Outcome or Result; Performance Evaluation; Business Processes; Health Industry; Germany

Keywords: Allison Webster; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

02 Dec 2018
News

An Investor’s Guide to Climate Change: Risks and Opportunities

consumers bear the true cost of their own energy consumption. This event was part of a series of alumni events focused on climate change organized by BEI and leading up to an... View Details

01 Jun 2003
News

New Course on Leadership, Values, and Corporate Accountability

and social responsibilities of organizations and their employees, including the relationship of corporations to society, the responsibilities of managers within organizations,... View Details

Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

Article

The Business Case for Curiosity

By: Francesca Gino

Although leaders might say they value inquisitive minds, in reality most stifle curiosity, fearing it will increase risk and inefficiency. Harvard Business School’s Francesca Gino elaborates on the benefits of and common barriers to curiosity in the workplace and... View Details

Keywords: Organizational Culture; Employees; Creativity; Cognition and Thinking; Learning; Decision Making; Performance Effectiveness

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December 2004 (Revised October 2005)
Case

Innovation Corrupted: The Rise and Fall of Enron (B)

By: Malcolm S. Salter

Presents a brief historical overview of Enron's rise, its strategic successes and failures, the evolution of its business model, and the organizational processes relied upon by Enron's management to drive and monitor the business. A rewritten version of an earlier... View Details

Keywords: Transition; Risk Management; Management Practices and Processes; Success; Business Model; Strategy; Business History; Governance Controls; Innovation and Management; Failure; Business Processes; Energy Industry; United States

15 Nov 2001
Research & Ideas

Five Questions for Paul Gompers and Josh Lerner

venture capitalists want more from their clients in terms of an ownership stake or in terms of meeting tougher performance benchmarks? Gompers and Lerner: Many of the changes in the venture capital industry... View Details

Keywords: by Carol Elsen; Financial Services

September 2016
Case

Hewlett Packard Enterprise: The Dandelion Program

By: Gary P. Pisano and Robert D. Austin

This case describes Hewlett Packard Enterprise’s “Dandelion Program," which has developed a new service offering for the company’s clients by drawing on the special talents of people with autism. The company has deployed “pods” organized around 8 or 9 employees with... View Details

Keywords: Organizational Behavior; Information Technology; Organizational Change and Adaptation; Leadership; Talent and Talent Management; Service Operations; Training; Diversity; Innovation and Invention; Technology Industry

Spring 2014
Article

What Impact? A Framework for Measuring the Scale & Scope of Social Performance

By: Alnoor Ebrahim and V. Kasturi Rangan

Organizations with social missions, such as nonprofits and social enterprises, are under growing pressure to demonstrate their impacts on pressing societal problems such as global poverty. This article draws on several cases to build a performance assessment framework... View Details

Keywords: Nonprofit Organizations; Performance Evaluation

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28 Sep 2023
News

Meet the New HBS Team Helping Alumni Clubs and Associations to Thrive

Clubs News Clubs News Guided by Harvard Business School’s mission to educate leaders who make a difference in the world, the HBS Global Alumni Clubs & Associations Network provides thousands of opportunities to create and strengthen connections among and between HBS... View Details

Keywords: Margie Kelley; community service

01 Feb 1998
News

Women at the Top

Koehn, with a presentation titled "Managing Change in the Third Industrial Revolution." Koehn galvanized the gathering with an interactive lecture and slide presentation that drew lessons from business... View Details

Keywords: Marguerite Rigoglioso and Susan Young

20 Jun 2016
News

Having an Impact on Development and Poverty Issues

Photography by Susan Young Even though government spending and philanthropic capital are powerful tools for helping people improve their lives and rise out of poverty, there are still problems with them.... View Details

Keywords: Constantine von Hoffman

February 2003
Case

Whitbread Hotel Company (A)

By: Michael Beer and James Weber

Alan Parker has developed an effective organization using organizational fitness profiling and other change methodologies. Parker knows that as Whitbread continues to grow, both internally and through acquisitions, the company will have to change its organization... View Details

Keywords: Acquisition; Growth Management; Organizational Change and Adaptation; Integration