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  • All HBS Web  (5,030)
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How Coaching Can Help You - Alumni

committed to helping alumni realize their unique career visions. They are trained to assist HBS alumni with all aspects of the career development process including: Self-assessment and career vision Developing job search strategies Resume and cover letter preparation... View Details
  • July 2012
  • Article

Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration

By: Roy Y.J. Chua, Michael W. Morris and Shira Mor
We propose that managers' awareness of their own and others' cultural assumptions (cultural metacognition) enables them to develop affect-based trust in their relationships with people from different cultures, enabling creative collaboration. Study 1, a multi-rater... View Details
Keywords: Management; Cross-Cultural and Cross-Border Issues; Relationships; Trust; Social and Collaborative Networks; Creativity
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Chua, Roy Y.J., Michael W. Morris, and Shira Mor. "Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration." Organizational Behavior and Human Decision Processes 118, no. 2 (July 2012): 116–131.

    Julie Battilana

    Julie Battilana is the Joseph C. Wilson Professor of Business Administration in the Organizational Behavior unit at Harvard Business School and the Alan L. Gleitsman Professor of Social Innovation at Harvard Kennedy School, where she is also the founder and faculty... View Details

    • 13 Nov 2020
    • News

    Global Ambition

    network to donate 10,000 pieces of personal protective equipment from China to the United States. Chew, who is particularly drawn to the tech sector, joined Xiaomi in 2015, a Chinese technology company that he helped take public in 2018... View Details
    • Research Summary

    Managing in an Information Age

    By: Lynda M. Applegate
    Lynda M. Applegate's research focuses on the influence of information technology on markets and organizations. Her findings on the evolution of electronic commerce and on the role of information technology as an enabler of flexible and adaptive ... View Details
    • September 2012
    • Article

    Learning Agility: In Search of Conceptual Clarity and Theoretical Grounding

    By: D. Scott DeRue, Susan J. Ashford and Christopher G. Myers
    As organizations become more complex and dynamic, individuals' ability to learn from experience becomes more important. Recently, the concept of learning agility has attracted considerable attention from human resource professionals and consultants interested in... View Details
    Keywords: Learning And Development; Learning
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    DeRue, D. Scott, Susan J. Ashford, and Christopher G. Myers. "Learning Agility: In Search of Conceptual Clarity and Theoretical Grounding." Industrial and Organizational Psychology: Perspectives on Science and Practice 5, no. 3 (September 2012): 258–279.
    • 2003
    • Case

    E-Business Innovation at Cisco

    By: Vijay Govindarajan, Philip Anderson, Chris Trimble and Katrina Veerman
    As of March 2001, Cisco Systems prides itself as an "end-to-end networking company." The phrase describes not only their product line but the way they run their business. They created many of the e-business practices that later became cornerstones of the software... View Details
    Keywords: Technology Networks; Technological Innovation; Innovation and Management; Business Strategy; Web Services Industry
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    Govindarajan, Vijay, Philip Anderson, Chris Trimble, and Katrina Veerman. "E-Business Innovation at Cisco." 2003. (Case No. 1-0001.)
    • April 2006 (Revised March 2007)
    • Case

    PayPal Merchant Services

    By: Thomas R. Eisenmann and Lauren Barley
    In early 2006, PayPal management is deciding how to respond to Google's entry into online payments. PayPal, owned by eBay, has targeted online merchants outside eBay's auction community for its next wave of expansion. Google represents a potential threat to PayPal's... View Details
    Keywords: Internet and the Web; Competition; Expansion; Service Operations; Auctions; Web Services Industry; Service Industry
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    Eisenmann, Thomas R., and Lauren Barley. "PayPal Merchant Services." Harvard Business School Case 806-188, April 2006. (Revised March 2007.)
    • Web

    Managing the Future of Work

    May 2025 | Broadcast Retirement Network How AI is reshaping HR Re: Joseph Fuller 21 Apr 2025 | Charter Videos 11 Dec 2018 Re: William R. Kerr William Kerr on Potential Changes to the H1-B Visa Program William Kerr on Potential Changes to... View Details
    • 2009
    • Other Unpublished Work

    When Weak Ties and Social Alternatives Benefit Organizational Commitment: Evidence from Wikipedia

    This study examines the social mechanisms reinforcing participant commitment to collaborative work. Previous literature largely fails to acknowledge the wider context of individual workplace commitments, or suggests that multiple concurrent work and life commitments... View Details
    Keywords: Social and Collaborative Networks
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    Gorbatai, Andreea Daniela. "When Weak Ties and Social Alternatives Benefit Organizational Commitment: Evidence from Wikipedia." 2009.
    • Teaching Interest

    Harvard Business Analytics Program: Operations and Supply Chain Management

    By: Dennis Campbell
    Digital technologies and data analytics are radically changing the operating model of an organization and how it connects to its broader supply chain and ecosystem. This course emphasizes managing product availability, especially in a context of rapid product... View Details
    • April 2012 (Revised October 2013)
    • Case

    eBay, Inc. and Amazon.com (A)

    By: Ramon Casadesus-Masanell and Anant Thaker
    This case has been designed to explore strategic interactions among organizations with different business models. The case considers how a competitor successfully challenged the incumbent in a platform market defined by strong network effects and high switching costs.... View Details
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    Casadesus-Masanell, Ramon, and Anant Thaker. "eBay, Inc. and Amazon.com (A)." Harvard Business School Case 712-405, April 2012. (Revised October 2013.)
    • January 2002
    • Case

    Global Business Council on HIV/AIDS on World AIDS Day 2001, The

    Explores the motivation for businesses to be concerned with the global AIDS epidemic. The formation of the council serves as an example of how business leaders are building a network of companies to develop an effective business response to AIDS-both through workforce... View Details
    Keywords: Health; Social Issues; Global Strategy; Business and Community Relations; Growth and Development Strategy; Business and Government Relations; Health Industry
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    Barrett, Diana, and Daniella Ballou. "Global Business Council on HIV/AIDS on World AIDS Day 2001, The." Harvard Business School Case 302-086, January 2002.
    • 08 Aug 2023
    • Research & Ideas

    Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

    that perpetuate the privileges of certain racial groups. “A lot of hiring comes through referrals, and people’s networks tend to be pretty racially segregated. So it’s possible that referrals will reinforce some of these disparities,”... View Details
    Keywords: by Michael Blanding
    • 09 Sep 2008
    • First Look

    First Look: September 9, 2008

    that a leading affiliate network could have invoked an optimal payment delay to eliminate 71% of fraud without decreasing profit. Download the paper: http://www.hbs.edu/research/pdf/08-072.pdf Secrets of the Academy: The Drivers of... View Details
    Keywords: Sean Silverthorne
    • Web

    Research Community - Doctoral

    and execute a major piece of original scholarly work. The School’s global connections and reputation give doctoral students access to industry, academia, government, and other organizations and institutions worldwide. A far-reaching View Details
    • September 2017
    • Case

    NBCUniversal Telemundo: Transforming Latino Television

    By: Henry W. McGee, Carin-Isabel Knoop and Christine Snively
    In August 2017, Cesar Conde, chairman of NBCUniversal International Group and NBCUniversal Telemundo Enterprises, considered how the Miami-based Spanish-language TV network Telemundo could succeed in a rapidly shifting media landscape. Over the past few years,... View Details
    Keywords: Television Industry; Television Advertising; Broadcasting; Telecommunications; Internet; Television Entertainment; Internet and the Web; Advertising; Digital Platforms; Digital Marketing; Telecommunications Industry; Media and Broadcasting Industry; Miami
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    McGee, Henry W., Carin-Isabel Knoop, and Christine Snively. "NBCUniversal Telemundo: Transforming Latino Television." Harvard Business School Case 318-018, September 2017.
    • February 28, 2014
    • Article

    A Better Route to Tech Standards

    By: Josh Lerner and Jean Tirole
    Technological standards are ubiquitous, whether they allow consumers to communicate seamlessly across wireless networks or manufacturers to procure goods across complex global supply chains. These standards—shaped by standard-setting organizations (SSOs) and... View Details
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    Lerner, Josh, and Jean Tirole. "A Better Route to Tech Standards." Science 343, no. 6174 (February 28, 2014): 972–973.

      Design-Driven Innovation

      How to create innovations that customers do not expect, but that they eventually love? How to create products and services, that are so distinct from those that dominate the market and so inevitable that make people passionate?

      In a context where everyone is... View Details

        Lauren H. Cohen

        Lauren Cohen is the L.E. Simmons Professor in the Finance & Entrepreneurial Management Units at Harvard Business School and a Research Associate at the National Bureau of Economic Research. He is an Editor of the Review of Financial... View Details

        Keywords: asset management; brokerage; financial services; federal government; investment banking industry; state government
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