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Publications

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  • All HBS Web  (11,637)
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  • All HBS Web  (11,637)
    • People  (96)
    • News  (4,332)
    • Research  (4,094)
    • Events  (80)
    • Multimedia  (278)
  • Faculty Publications  (2,583)
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  • 17 May 2016
  • News

What Is The Most Important Innovation in American History?

  • Video

Fellowships Create Diversity

  • 17 Dec 2020
  • Video

Interaction with the Broader HBS Community

  • 31 May 2017
  • Video

The Boardroom: Alumni Impact

  • 24 Jan 2024
  • Op-Ed

Why Boeing’s Problems with the 737 MAX Began More Than 25 Years Ago

minimized short-term cost to maximize short-term earnings. In my experience with advanced technology products, quick fixes often lead to design compromises that create more problems. This happened with the 737 MAX in 2015 when it... View Details
Keywords: by Bill George; Air Transportation; Transportation; Aerospace
  • 23 Mar 2017
  • Cold Call Podcast

Cost-cutting Leads to Turbulence in the Airline Industry

Keywords: Re: Susanna Gallani; Air Transportation; Travel
  • 05 Nov 2017
  • Blog Post

What You Need to Know about SVMP

The HBS Summer Venture in Management Program, an immersive, weeklong experience for rising college seniors, was developed to increase diversity and opportunity in business education. During their time on campus, SVMPers gain business... View Details
  • Career Coach

Vincent Dessain

Vincent (HBS MBA’87) draws on more than 25 years of experience as a higher education senior executive at HBS and INSEAD and in the corporate world both in the US and in Europe to counsel students and alumni as they evaluate, prepare for... View Details
Keywords: Consulting; Consumer Products; Education; Emerging Markets; Entertainment / Media; Commercial Banking; Financial Services (All); Investment Banking; Financial Services (All); Investment Management; Financial Services (All); Private Equity; Financial Services (All); Venture Capital; Financial Services (All); Health Care; Hospitality; Manufacturing; Publishing / Communications / Advertising; Real Estate; Retail; Social Enterprise; Sports; Clean Technology; Energy; Telecommunications
  • October 2018 (Revised February 2020)
  • Case

Commonwealth Bank of Australia: Unbanklike Experimentation

By: Ryan W. Buell and Leslie K. John
Email mking@hbs.edu for a courtesy copy.

In August 2017, Commonwealth Bank of Australia was looking for ways to differentiate itself from competing banks and was also trying to improve the financial well-being of... View Details
Keywords: Transparency; Experimentation; Banks and Banking; Credit Cards; Customer Focus and Relationships; Competitive Strategy; Banking Industry; Australia
Citation
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Buell, Ryan W., and Leslie K. John. "Commonwealth Bank of Australia: Unbanklike Experimentation." Harvard Business School Case 619-018, October 2018. (Revised February 2020.)

    Allison H. Mnookin

    Allison Mnookin is a Senior Lecturer of Business Administration in the Technology and Operations Management (TOM) Unit at the Harvard Business School.  She currently is the co-chair of the first-year MBA Technology and Operations Management course. In addition, she... View Details

    • Career Coach

    Ildi Nielsen

    Ildi (Dartmouth ’94) offers 20 years of experience as a Career Coach and Executive Search Consultant for MBA and post-MBA professionals. She worked as a Career Coach at Boston Consulting Group where she helped consultants and alumni... View Details
    Keywords: Consulting; Commercial Banking; Financial Services (All); Consumer Finance; Financial Services (All); Corporate Finance; Financial Services (All); Investment Banking; Financial Services (All); Investment Management; Financial Services (All); Private Equity; Financial Services (All); Retail
    • 23 Mar 2017
    • News

    Cost-cutting Leads to Turbulence in the Airline Industry

    • 16 May 2011
    • News

    A Counter-Intuitive Approach to Making Complex Decisions

    • 28 May 2025
    • Video

    From Pitch to Prize: Entrepreneurial Insights from the 2025 New Venture Competition Winners, Drew Borinstein and Lisa Yan

    • 13 Dec 2023
    • Video

    MS/MBA Virtual Chat with Current Students and Alumni

    • 28 Oct 2021
    • Video

    How My LDP Prepared Me For HBS

    • 02 Aug 2017
    • Video

    The Boardroom: A First-Year Capstone

    • Career Coach

    Tim Butler

    Dr. Timothy Butler is a Senior Fellow on the HBS faculty and is the faculty advisor to HBS Career and Professional Development. He is an expert in the area of business career decision-making and the author of many books, psychological assessments, academic papers, and... View Details
    • 12 May 2011
    • Research & Ideas

    The Difficult Transition from For-Profit to Nonprofit Boards

    nonprofit board member must be cognizant. Some of the more important items are discussed in this section. Similarities There are a number of similarities between for-profits and non-profits which make people with for-profit experience... View Details
    Keywords: by Sean Silverthorne
    • Program

    Real Estate Management Program

    immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS... View Details
    Keywords: Real Estate; Real Estate
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