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  • May 2017 (Revised September 2018)
  • Supplement

Hilti Fleet Management (B): Towards a New Business Model

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer
The (B) case tackles the implementation and scaling process of fleet management over the years. Finally, the case explores current challenges facing the BMI. View Details
Keywords: Hilti; Business Model Innovation; BMI; Fleet Management; Decision-making; Implementation; Power Tools Industry; Europe; Switzerland; Business Model; Restructuring; Transformation; Transition; Customer Value and Value Chain; Customer Focus and Relationships; Construction; Innovation and Invention; Leasing; Strategy; Growth Management; Decision Making; Construction Industry; Switzerland; Liechtenstein; Germany; Austria; Europe; United States; Asia; Brazil; China; Latin America; Africa; Japan; Hong Kong; France; Italy; Spain
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Casadesus-Masanell, Ramon, Oliver Gassmann, and Roman Sauer. "Hilti Fleet Management (B): Towards a New Business Model." Harvard Business School Supplement 717-465, May 2017. (Revised September 2018.)
  • Web

Business at the Base of the Pyramid - Course Catalog

HBS Course Catalog Business at the Base of the Pyramid Course Number 1908 Associate Professor Benjamin N. Roth Associate Professor Natalia Rigol Spring; Q3Q4; 3.0 credits 27... View Details
  • Web

Baker Library brings the past, present, and future of business to life. | Baker Library

Baker Library Baker Library brings the past, present, and future of business to life. Search Popular Destinations Databases Case Requests Study Spaces Today's Hours All Hours... View Details
  • 9 AM – 9 AM EDT, 26 Sep 2018
  • HBS Online

HBX Sustainable Business Strategy

Learn how to become a purpose-centered business leader while examining the critical role that businesses play in solving the world's big problems, including climate change, income inequality, and social injustice. Program Dates: September 26, 2018 - October 17, 2018. View Details
  • November 2018 (Revised January 2022)
  • Case

JUUL and the Vaping Revolution

By: Michael W. Toffel, John Masko and Sarah Mehta
In late 2019, San Francisco-based electronic cigarette (e-cigarette) maker JUUL Labs (pronounced “jewel”) faced intense pressure. Sales of JUUL products exceeded $1 billion in 2018, dominating the e-cigarette category. While JUUL Labs’ stated goal was to help current... View Details
Keywords: Electronic Cigarettes; E-Cigarettes; Vaping; Nicotine Replacement; JUUL; Juuling; Advertising; Digital Marketing; Customers; Innovation and Invention; Marketing; Ethics; Brands and Branding; Marketing Communications; Marketing Strategy; Product Marketing; Corporate Social Responsibility and Impact; Social Issues; Information Technology; Technology Industry; San Francisco; California
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Toffel, Michael W., John Masko, and Sarah Mehta. "JUUL and the Vaping Revolution." Harvard Business School Case 619-006, November 2018. (Revised January 2022.)
  • Web

Business Model Shift

Winning companies owe their success to a business model that effectively creates and captures value. When organizations link a business model to new technologies to meet an... View Details
  • 06 Apr 2018
  • News

Skills Over Degrees: Harvard Business School’s Joe Fuller Shares How Employers and Educators Can Find and Foster Skills for the Future

  • 01 Jun 2020
  • Video

Celebrating the 2020 Harvard Business School Virtual Commencement

  • November–December 2020
  • Article

Getting Serious About Diversity: Enough Already with the Business Case

By: Robin Ely and David A. Thomas
Leaders may mean well when they tout the economic payoffs of hiring more women and people of color, but there is no research support for the notion that diversifying the workforce automatically improves a company’s performance. This article critiques the popular... View Details
Keywords: Diversity; Organizational Culture; Organizational Structure; Change; Trust
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Ely, Robin, and David A. Thomas. "Getting Serious About Diversity: Enough Already with the Business Case." Harvard Business Review 98, no. 6 (November–December 2020): 114–122. (Winner, McKinsey Best Paper Award, 2021. Winner, Academy of Management, Organizational Behavior Division, Outstanding Practitioner-Orientated Publication in OB, 2021.)
  • 2012
  • Book

Enterprise Analytics: Optimize Performance, Process, and Decisions Through Big Data

By: Thomas H. Davenport
This book, an edited collection of research papers from the International Institute of Analytics, addresses a wide variety of key topics in managing business analytics and big data at the enterprise level. It includes key applications of analytics, human and... View Details
Keywords: Business Analytics; Big Data; Business or Company Management; Analytics and Data Science; Management Practices and Processes; Mathematical Methods; Information Management
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Davenport, Thomas H., ed. Enterprise Analytics: Optimize Performance, Process, and Decisions Through Big Data. FT Press, 2012.
  • 2022
  • Working Paper

Multinationals and Varieties of Capitalism: When U.S. Giants Stepped into the Swiss Coordinated Labor Market in the 1950s

By: Sabine Pitteloud
This working paper investigates unintended consequences of U.S. FDI in Switzerland in the 1950s-1960s: the increased competition that U.S. firms generated within the national labor market and the challenge their hiring practices constituted for the institutional... View Details
Keywords: Multinationals; Capitalism; Business & Government Relations; Foreign Direct Investment; Immigration Policy; History; Switzerland; Americanization; R&D; Labor History; Labor Market Institutions; Tax Havens; "USA,"; Business Interest Association; Lobbying; Labor and Management Relations; Business History; Multinational Firms and Management
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Pitteloud, Sabine. "Multinationals and Varieties of Capitalism: When U.S. Giants Stepped into the Swiss Coordinated Labor Market in the 1950s." Harvard Business School Working Paper, No. 22-075, June 2022.
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

The dot-com boom of the 1990s had changed the rules of business forever, it seemed; all you needed was a sexy IPO, cold nerve, View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 20 Oct 2011
  • News

New Business Ideas for the U.S. Postal Service

Keywords: U.S. Postal Service; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • 29 May 2024
  • News

Harvard Business School and Harvard Medical School MD/MBA Program Celebrates Two Decades of Integrated Leadership in Medicine and Management

  • April 2003 (Revised January 2004)
  • Case

Music Industry and the Internet, The

By: Bharat N. Anand and Estelle S. Cantillon
Discusses the impact of the Internet on the music industry from 1990 through 2003. Discusses the technology, new business models, and record companies' moves. Provides the necessary background to discuss such matters as well as to assess the strategies of the five... View Details
Keywords: Internet; Music Industry
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Anand, Bharat N., and Estelle S. Cantillon. "Music Industry and the Internet, The." Harvard Business School Case 703-513, April 2003. (Revised January 2004.)
  • 25 Oct 2016
  • News

Meet The Team: Chad Losee, Harvard Business School's Admissions Chief

  • October 2012
  • Article

Data Scientist: The Sexiest Job of the 21st Century

Key to the effective use of big data are the analytical professionals known as "data scientists," who can both manipulate large and unstructured data sources and create insights from them. Data scientists are difficult to hire and retain, but their skills will be... View Details
Keywords: Big Data; Data Scientists; Business Analytics; Analytics and Data Science; Mathematical Methods; Jobs and Positions
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Davenport, Thomas H., and D. J. Patil. "Data Scientist: The Sexiest Job of the 21st Century." Harvard Business Review 90, no. 10 (October 2012): 70–76.
  • 05 Nov 2014
  • News

The Men Behind the Mayors: How Business Can Impact Government

  • Fall 2013
  • Article

The Role of Performance Measures in the Intertemporal Decisions of Business Unit Managers

Accounting performance measures are often argued to lead to short-sighted behavior by managers facing intertemporal decisions. We assess the association between different types of performance measures and the time horizon of business unit managers who have profit... View Details
Keywords: Management Practices and Processes; Performance Evaluation
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Bouwens, Jan, Margaret A. Abernethy, and Laurence van Lent. "The Role of Performance Measures in the Intertemporal Decisions of Business Unit Managers." Contemporary Accounting Research 30, no. 3 (Fall 2013): 925–961.
  • 07 Mar 2013
  • HBS Seminar

Mike Toffel, Harvard Business School

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