Filter Results:
(6,028)
Show Results For
- All HBS Web
(6,028)
- People (7)
- News (1,306)
- Research (3,872)
- Events (36)
- Multimedia (93)
- Faculty Publications (2,357)
Show Results For
- All HBS Web
(6,028)
- People (7)
- News (1,306)
- Research (3,872)
- Events (36)
- Multimedia (93)
- Faculty Publications (2,357)
- 04 Sep 2019
- News
Does America Care About Care? Not Enough
The Flattened Firm--Not as Advertised
For decades, management consultants and the popular business press have urged large firms to flatten their hierarchies. Flattening (or delayering, as it is also known) typically refers to the elimination of layers in a... View Details
- Fast Answer
Patent terminology: Provisional vs nonprovisional
application must file a corresponding nonprovisional application during a 12-month dependency period of the provisional application in order to benefit from the earlier provisional application filing. Strategic Application: Use... View Details
- September 2018
- Article
Discretionary Task Ordering: Queue Management in Radiological Services
By: Maria Ibanez, Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Work-scheduling research typically prescribes task sequences implemented by managers. Yet employees often have discretion to deviate from their prescribed sequence. Using data from 2.4 million radiological diagnoses, we find that doctors prioritize similar tasks... View Details
Keywords: Discretion; Scheduling; Queue; Healthcare; Learning; Experience; Decentralization; Operations; Service Operations; Service Delivery; Performance; Performance Effectiveness; Performance Efficiency; Performance Improvement; Performance Productivity; Decisions; Time Management; Cost vs Benefits; Health Industry
Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats. "Discretionary Task Ordering: Queue Management in Radiological Services." Management Science 64, no. 9 (September 2018): 4389–4407. (Working paper available here. Winner of the 2017 Best Paper Competition of the POMS College of Healthcare Operations Management. Featured in Forbes, Quartz, and Inc.)
- 12 Sep 2023
- Research & Ideas
How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify
How can financial planners expand their businesses as their core population ages and young investors flirt with novel financial products like cryptocurrency? The most profitable path forward is to follow the very advice they often give clients: diversify, diversify,... View Details
- 20 Jun 2005
- Research & Ideas
Creating a Positive Professional Image
situations, they choose to draw attention to a social identity, if they think it will benefit them personally or professionally. Even members of devalued social identity groups, such as African American professionals, will draw attention... View Details
Keywords: by Mallory Stark
- Web
Behavioral Finance & Financial Stability
firms lever up, the overall cost of capital falls as leverage increases equity beta, but as debt becomes riskier the marginal benefit of increasing equity beta declines. They find that leverage is inversely related to asset beta,... View Details
- Program
Audit Committees in a New Era of Governance
for the Corporate Director Certificate. Learn More Key Benefits This audit committee training program prepares you to manage the creative tension between the compliance and strategic roles of the audit committee. While improving your... View Details
- 03 May 2024
- Research & Ideas
How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact
A new study of startups sharing a coworking space offers a new wrinkle in the debate over work-from-anywhere: Proximity matters, especially close proximity, to spread knowledge between disparate enterprises. “The more different the startups are, the more they’re going... View Details
Keywords: by Ben Rand
- 2023
- Article
Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control
By: Susanna Gallani
Can managers use monetary incentives to elicit cooperation from workers they cannot reward for their efforts? I study “conduit incentives,” an innovative incentive design, whereby managers influence bonus-ineligible workers’ effort by offering bonus-eligible employees... View Details
Keywords: Organizational Behavior Modification; Peer Monitoring; Persistence Of Performance Improvements; Crowding Out; Implicit Incentives; Compensation; Healthcare; Social Pressure; Image Motivation; Incentives; Motivation; Performance; Behavior; Motivation and Incentives; Compensation and Benefits; Governing Rules, Regulations, and Reforms; Organizational Culture; Health Industry; California
Gallani, Susanna. "Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control." Accounting Review 93, no. 3 (2023): 1–28.
- Winter–Spring 2024
- Article
Grand Bargain: Negotiating Toward a Better Middle East
How can sophisticated negotiation bring about a more peaceful and prosperous Middle East? While a "grand bargain" to accomplish this lofty goal may seem implausible, the potential value of such an agreement would be vast for most Israelis, Palestinians, and key... View Details
Sebenius, James K. "Grand Bargain: Negotiating Toward a Better Middle East." Negotiation Journal 40, nos. 1-2 (Winter–Spring 2024): 41–73.
- 11 Apr 2024
- In Practice
Why Progress on Immigration Might Soften Labor Pains
US firms to find workers more easily at times of high labor demand, while shielding US-born workers from labor market competition during recessions. Not all firms will benefit from a scenario in which high-skilled immigrants replace... View Details
Keywords: by Rachel Layne
- 25 Apr 2012
- Research & Ideas
The Importance of Teaming
effective teams. Teaming is teamwork on the fly. It involves coordinating and collaborating without the benefit of stable team structures, because many operations like hospitals, power plants, and military installations require a level of... View Details
Keywords: Re: Amy C. Edmondson
- Program
Advancing Women of Color in Leadership
insight, skills, and relationships that will help women of color realize their leadership potential and contribute more fully to a company's success. This program is presented jointly with the HBS Leadership Initiative. Key Benefits Based... View Details
- March 2000 (Revised February 2005)
- Case
Hewlett Packard--Computer Systems Organization: Selling to Enterprise Customers
By: Das Narayandas and Robert C. Dudley
In late 1996, Manuel Diaz, head of Worldwide Sales for Hewlett-Packard's (HP) Computer Systems Organization (CSO), is reviewing the results of an audit of HP's enterprise customer management approach with the objective of identifying market and organizational... View Details
Keywords: Accounting Audits; Transformation; Customer Relationship Management; Cost vs Benefits; Marketing Strategy; Sales; Computer Industry
Narayandas, Das, and Robert C. Dudley. "Hewlett Packard--Computer Systems Organization: Selling to Enterprise Customers." Harvard Business School Case 500-064, March 2000. (Revised February 2005.)
- 02 Oct 2014
- Working Paper Summaries
Bitcoin
- 21 Apr 2010
- Working Paper Summaries
Why Do Firms Use Non-Linear Incentive Schemes? Experimental Evidence on Sorting and Overconfidence
Keywords: by Ian Larkin & Stephen Leider
- July–September 2020
- Article
Innovation Contest: Effect of Perceived Support for Learning on Participation
By: Olivia Jung, Andrea Blasco and Karim R. Lakhani
Background: Frontline staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the... View Details
Keywords: Contest; Innovation; Employee Engagement; Organizational Learning; Health Care; Health Care Delivery; Innovation and Invention; Organizations; Learning; Employees; Perception; Health Care and Treatment
Jung, Olivia, Andrea Blasco, and Karim R. Lakhani. "Innovation Contest: Effect of Perceived Support for Learning on Participation." Health Care Management Review 45, no. 3 (July–September 2020): 255–266.
- 05 Aug 2022
- Research & Ideas
Why People Crave Feedback—and Why We’re Afraid to Give It
most people don’t,” says Francesca Gino, the Tandon Family Professor of Business Administration at Harvard Business School. “People overestimate the negative consequences giving feedback for themselves, as well as underestimate the View Details
Keywords: by Michael Blanding
- 14 Feb 2023
- Research & Ideas
When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career
possibility that the time at the company I had started could be finished, and that could be OK,” he says. “I could abandon that identity and ask, What else is there?” The benefits of DiDonna’s extended break led him to study sabbaticals... View Details
Keywords: by Michael Blanding