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  • 20 Aug 2013
  • First Look

First Look: August 20

Publications August 2013 Marketing Science Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans By: Chung, Doug J., Thomas Steenburgh, and K. Sudhir Abstract—We estimate a dynamic structural model of sales force... View Details
Keywords: Anna Secino
  • 25 Aug 2020
  • Blog Post

Hikma Health + HBS MBAs Crowdsource Largest County-Level COVID-19 Dataset

non-flashy ways through data entry and recruitment, especially in such uncertain and stressful times, has been inspiring. And the degree to which it has happened was completely unexpected. While recruiting... View Details
  • 14 Jun 2011
  • First Look

First Look: June 14

Diversion, Rent Extraction and Competition Authors:Andrei Hagiu and Bruno Jullien Abstract This paper studies search diversion by competing intermediaries connecting consumers with third-party stores. First, we show that endogenizing store View Details
Keywords: Sean Silverthorne
  • April 2019
  • Case

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno, Donald Ngwe and George Gonzalez
In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online purchases through four interest-free... View Details
Keywords: Omnichannel Retail; Multi-sided Platforms; Value Creation; Business Model Innovation; Fintech; Digital Marketing; Disruptive Innovation; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Channels; Brands and Branding; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Retail Industry; Technology Industry; United States; Australia
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  • 27 Mar 2018
  • First Look

First Look at New Research, March 27, 2018

men from the Panel Survey of Income Dynamics (PSID), the model accurately fits entry patterns into self-employment by age. The option value of returning to paid work is found View Details
Keywords: Sean Silverthorne
  • 25 Mar 2014
  • Research & Ideas

China’s Economic System has Difficult Road Overcoming its Political System

those three things, you have to ask how could China not lead?” Trouble is, the same sorts of books—and sometimes the exact same titles—beckoned book buyers at the turn of the twentieth-century as well, with View Details
Keywords: by Michael Blanding
  • 2024
  • Working Paper

Moral Incoherence During Category Emergence: The Contentious Case of Connected Toys

By: Ryann Noe
Through a longitudinal study of the emergence of connected toys – physical toys that interact with digital devices – I build theory about moral incoherence: when competing views about the moral worth of a category persist over time. During the course of their... View Details
Keywords: Technological Innovation; Technology Adoption; Moral Sensibility; Market Entry and Exit; Consumer Behavior
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  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

W. Feeley Abstract—Patients and providers are frustrated with seemingly endless data entry. We used our patients’ vested interest in their own health care by actively engaging them in the entry of their own medical information into the... View Details
Keywords: Dina Gerdeman
  • September 2001 (Revised October 2002)
  • Case

Virgin Group, The: Filling in the Value Gap

By: Frances X. Frei, Hanna Rodriguez-Farrar and Corey B. Hajim
Chronicles the successes and failures of the Virgin Group. By examining these examples, students discover attributes of Virgin's overall service concept, which, at its core, competes on quality rather than on price. Students are challenged to consider how Virgin might... View Details
Keywords: Quality; Competition; Price; Business Conglomerates; Service Operations; Service Delivery; Market Entry and Exit
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  • April 2010 (Revised March 2011)
  • Supplement

Google in China (B)

By: John A. Quelch
In a January 2010 public statement, Google threatened to stop censoring its search results on its Google.cn website, as required by Chinese authorities. Should Google exit China? Or attempt a compromise with the Chinese government? View Details
Keywords: Cross-Cultural and Cross-Border Issues; Crisis Management; Market Entry and Exit; Business and Government Relations; Internet and the Web; Information Technology Industry; China
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  • 22 Nov 2011
  • First Look

First Look: November 22

social capital theory and techniques developed in social network analysis to measure a director's connectedness and investigate whether this connectedness is associated with their compensation level and their firm's overall performance.... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2012
  • First Look

First Look: April 17

investors and building shipment volume slowly, or 1366 could accelerate its market entry dramatically by partnering with the Asian manufacturers that had begun to dominate the worldwide solar industry. While... View Details
Keywords: Carmen Nobel
  • 2019
  • Working Paper

Who Drives Digital Innovation? Evidence from the U.S. Medical Device Industry

By: Cirrus Foroughi and Ariel Dora Stern
Does the large-scale technological change that is characteristic of an industry-wide digital transformation entrench industry leaders or enable the rise of new entrants? We offer a novel approach to this question by studying the medical device industry, a unique... View Details
Keywords: Innovation; Medical Devices; Digitization; Medical Technology; Technological Innovation; Applications and Software; Market Entry and Exit; Industry Growth; Medical Devices and Supplies Industry; United States
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  • 28 Apr 2023
  • Blog Post

Creating a Workplace That Supports Employees in Work and Life

talk about the ways in which transgender employees may face different barriers than other parts of the LGBTQ community. Create intentional space to talk about that.” Inclusive language and safe spaces also... View Details
Keywords: All Industries
  • 23 Jul 2024
  • Cold Call Podcast

Transforming the Workplace for People with Disabilities

Keywords: Re: Lakshmi Ramarajan; Consulting
  • 06 Aug 2020
  • Blog Post

WHY WE STARTED THE HBS BLACK INVESTMENT CLUB

investors are unaware of the biases that create barriers to actually investing in Black founders. It is no surprise that the rest of the investing world also severely lacks racial diversity. According View Details
Keywords: All Industries
  • March 2007
  • Supplement

Bain & Company, Inc.

In late 2001, the consultancy Bain must decide whether to launch information technology as a practice area within the firm. The senior executives who are Bain's clients have been asking more and more IT-related questions of the firm's partners, who find themselves... View Details
Keywords: Organizational Change and Adaptation; Information Technology; Market Entry and Exit; Information Technology Industry; Consulting Industry
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  • 01 Nov 2011
  • First Look

First Look: Nov. 1

and output markets are strongly linked to higher establishment entry rates. We also find substantial evidence for the Chinitz effect where small local incumbent suppliers encourage entry. The importance of... View Details
Keywords: Sean Silverthorne
  • 16 Jun 2015
  • First Look

First Look: June 16, 2015

Business Review You Need an Innovation Strategy By: Pisano, Gary P. Abstract—Why is it so hard to build and maintain the capacity to innovate? The reason is not simply a failure View Details
Keywords: Sean Silverthorne
  • 06 Mar 2012
  • First Look

First Look: March 6

3.8% of GDP (the Congressional Budget Office's most likely scenario) to just over 1%. Read the article: http://hbr.org/2012/03/macroeconomic-policy-and-us-competitiveness/ar/1 Entry into Platform-based... View Details
Keywords: Sean Silverthorne