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  • All HBS Web  (2,951)
    • People  (4)
    • News  (658)
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    • Events  (4)
    • Multimedia  (5)
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  • 22 Nov 2010
  • News

The World's Smartest Startup

Keywords: parking; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development
  • 30 Jan 2018
  • News

Four Alumni Named as Presidential Leadership Scholars

Bush, and Lyndon B. Johnson. The HBS cohort includes: Tynesia Boyea-Robinson (MBA 2005), president and CEO of Reliance Methods, a consulting firm that provides human capital strategy and placement solutions for Fortune 500 clients, and... View Details
  • February 1978 (Revised September 1986)
  • Case

AT&T -- Long Lines Department National Account Selling (A)

By: Benson P. Shapiro
Keywords: Marketing; Communication; Strategy; Telecommunications Industry
Citation
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Shapiro, Benson P. "AT&T -- Long Lines Department National Account Selling (A)." Harvard Business School Case 578-119, February 1978. (Revised September 1986.)
  • 01 Jun 2005
  • News

Better than Cash

greater impact. The alumni came courtesy of the Community Action Partners (CAP) program organized by the HBS Association of Boston. Through CAP, alumni work in teams of four to six over several months to provide Boston-area nonprofits... View Details
Keywords: Margie Kelley; CAP; HBS; nonprofits; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • Profile

Kamen Bliznashki

you for an internship? HBS provided me with the toolkit and mindset to make a career switch. My summer internship in the energy industry was a shift in field and function that wouldn't have been possible without the strategy and... View Details
Keywords: Energy / Extractive Minerals; Manufacturing
  • 01 Dec 2016
  • News

Takeaways

leads to action that produces needed results.” —Professor emeritus John Kotter (DBA 1972), That’s Not How We Do It Here!, a book written in fable form “It is now possible to build a new sort of firm that promotes open communication across... View Details
  • 01 Sep 2012
  • News

HBS Is Committed to Increasing Alumni Engagement

engagement. Alumni focus groups and interviews have been conducted around the world to better understand the motivators and barriers to alumni engagement and to further evaluate current and proposed communication channels. There were... View Details
Keywords: Lisa Skeete Tatum; engagement; Educational Support Services; Educational Services
  • 18 Sep 2014
  • News

Room to grow: global expansion in the middle ground

Israeli companies have pursued novel and successful growth strategies that provide valuable lessons to others. In his research, Elie Ofek, the T. J. Dermot Dunphy Professor of Business Administration, explains how these firms have... View Details
  • 17 Jan 2008
  • Working Paper Summaries

Competition in Modular Clusters

Keywords: by Carliss Y. Baldwin & C. Jason Woodard; Communications; Communications; Communications; Communications
  • 11 Feb 2016
  • Working Paper Summaries

Do Interactions with Candidates Increase Voter Support and Participation? Experimental Evidence from Italy

Keywords: by Vincent Pons; Public Administration; Public Relations
  • 01 Oct 2000
  • News

Silent Killers: Overcoming Barriers to Organizational Learning

In their HBS working paper "Overcoming the 'Silent Killers' to Strategy Implementation and Organizational Learning," HBS professor Michael Beer and Russell A. Eisenstat, president of the Center for Organizational Fitness, outline six... View Details
Keywords: Judith A. Ross
  • June 1988 (Revised December 1991)
  • Case

IBM Computer Conferencing

By: Lynda M. Applegate
Keywords: Communication Strategy; Communication Technology; Computer Industry
Citation
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Applegate, Lynda M. "IBM Computer Conferencing." Harvard Business School Case 188-039, June 1988. (Revised December 1991.)
  • 01 Feb 2002
  • News

Egawa Heads New Research Office in Japan

delighted to be taking an active part in the HBS community. "It's very refreshing to come back to the campus and see the progress the School is making in developing leading-edge research," she says. "I look forward to my part in building bridges between the academic... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • February 1979 (Revised July 1985)
  • Case

Fiber-Optics Industry (A): Products, Technology, and Markets--1978

By: Michael E. Porter
Keywords: Competition; Competitive Strategy; Hardware; Communications Industry; Communications Industry
Citation
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Porter, Michael E. "Fiber-Optics Industry (A): Products, Technology, and Markets--1978." Harvard Business School Case 379-136, February 1979. (Revised July 1985.)
  • Article

Why ‘Tell Them Something They Don't Know’ Is Bad Advice in B2B Sales

By: Frank V. Cespedes and Tracy DeCicco
Common advice in sales is to provide insights to customers during sales calls. But this advice generally stays at the level of “tell people something they don’t already know” and results in sales conversations littered with many irrelevant factoids. This article... View Details
Keywords: Sales; Interpersonal Communication; Communication Strategy
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Cespedes, Frank V., and Tracy DeCicco. "Why ‘Tell Them Something They Don't Know’ Is Bad Advice in B2B Sales." Harvard Business Review (website) (August 19, 2019).
  • 01 Mar 2013
  • News

Sizing Up Social Impact

Ebrahim notes, organizations view performance measurement the wrong way around, allowing what they can measure and communicate easily to drive strategy; instead, the organization's strategy should drive what... View Details
Keywords: Julia Hanna; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development
  • 01 Jun 2009
  • News

Alumni Books

Invisible Edge: Taking Your Strategy to the Next Level Using Intellectual Property by Mark Blaxill (MBA ’84) and Ralph Eckardt (Portfolio) With the right intellectual property (IP) and the right strategies, companies can command premium... View Details
Keywords: Publishing Industries (except Internet); Information
  • January–February 2000
  • Article

The Electronic Negotiator: Negotiations over Email

By: Kathleen L. Valley
It's tempting to save time and money by negotiating through e-mail, rather than in person or by phone. But new research finds that people can be contentious-even dishonest-when negotiating solely by e-mail. View Details
Keywords: Negotiation; Communication Strategy
Citation
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Valley, Kathleen L. "The Electronic Negotiator: Negotiations over Email." Harvard Business Review 78, no. 1 (January–February 2000): 16–17. (Reprint F00103.)
  • 01 Dec 2004
  • News

Poverty and Security

At the IMF and World Bank Group annual meetings in October, World Bank president James Wolfensohn (MBA ’59) declared that along with its fight against terror, the global community must also address the longer-term issues of “poverty,... View Details
Keywords: IMF and World Bank Group; Administration of Economic Programs; Government
  • 30 Mar 2018
  • News

Fighting Poverty One Neighborhood at a Time

organization shares with other cities the three-pronged, neighborhood-based development strategy of mixed-income housing, a cradle-to-college education pipeline, and effective community wellness programs... View Details
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