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  • November 2005 (Revised December 2016)
  • Case

Bally Total Fitness (A): The Rise, 1962–2004

By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth
From a single, modest club in 1962, Bally Total Fitness had grown to become—in management’s words—the “largest and only nationwide commercial operator of fitness centers” in the United States in 2004. Bally had faced its share of challenges, but the last couple of... View Details
Keywords: Bally Total Fitness; Fitness; Gyms; Health Clubs; Chain; Securities And Exchange Commission; Paul Toback; Weight Loss; Exercise; Contracts; Personal Training; Retention; Accounting; Accounting Audits; Accrual Accounting; Finance; Advertising; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Satisfaction; Public Equity; Financing and Loans; Revenue; Revenue Recognition; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Lawsuits and Litigation; Management; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Delivery; Service Operations; Public Ownership; Problems and Challenges; Business and Shareholder Relations; Business Strategy; Competition; Corporate Strategy; Expansion; Segmentation; Trends; Cost Management; Profit; Growth and Development; Leadership Style; Five Forces Framework; Private Ownership; Opportunities; Motivation and Incentives; Competitive Strategy; Health Industry; United States; Illinois; Chicago
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  • December 2019
  • Case

Steemit: A New Social Media?

By: Ramon Casadesus-Masanell, Alexander White and Karen Elterman
This case discusses the alternative social media site Steemit, including the principles it was founded on in 2016 and the challenges it faced in 2019. Steemit was a blockchain-based platform that aimed to differentiate itself from other social media companies by... View Details
Keywords: Decision Making; Decisions; Voting; Economic Systems; Money; Fairness; Values and Beliefs; Goals and Objectives; Digital Platforms; Product Design; Design; Problems and Challenges; Network Effects; Motivation and Incentives; Social and Collaborative Networks; Reputation; Business Strategy; Competition; Internet and the Web; Social Media; Entertainment and Recreation Industry; United States; Virginia; New York (city, NY)
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  • TeachingInterests

Managing Human Capital

By: Ethan S. Bernstein

The Managing Human Capital course has been specifically designed to teach practical skills for the future general manager (not just the human resource practitioner) who seeks to manage both other people and her or his own career with optimal... View Details

  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

local convenience stores, whose owners received incentives per order. This increased job efficiency by two or three times, as delivery moved from door-to-door to the pick-up station. Meanwhile, the work to pick and pack items also... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • Research Summary

Overview

By: Feng Zhu
Professor Zhu’s research focuses on the design of platform business models and its impact on platform performance. Platforms have become central to our economy. A platform is a product or service that enables two or more customer groups to interact. For example,... View Details
  • Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions.  I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

  • 01 Sep 2016
  • News

Why We Do—or Don’t—Donate Time and Money

involved? I’ve studied what happens when you introduce financial incentives into the volunteering environment. From a more traditional economics viewpoint, if I pay you to do something, you’re more likely to do it. But if your desire to... View Details
Keywords: April White
  • 02 Nov 2016
  • What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

ownership. Tema Frank suggested that “If you want employees to behave like owners, they need to be allowed to express opinions and have them taken seriously.” LuAnne suggested that, “If you want an ownership culture, invest in career pathing, education, and View Details
Keywords: by James Heskett
  • Research Summary

The Institutional Foundations of Lending: Indirect Regulation and State-Building

The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details
  • 13 Feb 2013
  • Research & Ideas

5 Weight Loss Tips From Behavioral Economists

The researchers found that the financial incentive group lost significantly more weight in 32 weeks than did the control group. (Unfortunately, much of the weight came back after the eight-month trial was over.) For a detailed account of... View Details
Keywords: by Carmen Nobel
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

"enthusiasm, technological wizardry, and unfettered thinking of the younger generations" may be just the tonic your company needs, so it would make sense to adopt the incentives and rewards most likely to help you attract and... View Details
Keywords: by Melissa Raffoni
  • 19 Dec 2018
  • Sharpening Your Skills

New Year, New Habits

unpopular preventive health behavior: handwashing with soap. The study finds that frontloading both financial and social incentives facilitates habituation. Incentives, Peer Pressure, and Behavior Persistence This research explores... View Details
Keywords: by Sean Silverthorne
  • 01 Jul 2019
  • What Do You Think?

Are Super Stretch Goals Only for the Very Young?

beginnings and the incentives they foster. As he put it, “the hunger to rise is most strong in those who fight through the odds. That warm meal may lull someone better off to pause and rest a while ” Asrarqureshi attributed the success of... View Details
Keywords: by James Heskett
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

into round holes. Employers have commonly sought to solve that motivation problem in one way: money. By using "pay-for-performance" schemes that reward workers for hitting targets in a project, they seek to provide that extra View Details
Keywords: by Michael Blanding
  • 28 Nov 2012
  • What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

incentives in influencing desired effort, especially if they are routinely expected and aimed at managers who may be relatively insensitive to added monetary awards. Any effort to inject long-term thinking into pay for performance... View Details
Keywords: by James Heskett
  • 22 Jun 2011
  • Sharpening Your Skills

Sharpening Your Skills: Motivation

is that inventors cannot win these competitions if they cannot come up with funding to realize their inventions, and research and development costs often exceed the amount of the cash prize. So, does the incentive of an eventual prize... View Details
Keywords: Re: Multiple Faculty
  • Web

Getting Things Done: Motivating Yourself and Others - Course Catalog

(ii) designing incentive systems, broadly defined, that motivate both individual performance and organizational behavior. Students will learn to apply these concepts to enhance their own productivity while also developing skills to... View Details
  • 14 Apr 2003
  • Research & Ideas

Pay-for-Performance Doesn’t Always Pay Off

something new to spur on their employees. According to Beer, managers in many companies look to pay-for-performance for good reasons. They expect that it will attract and motivate people. They expect performance standards will outweigh the costs of whatever View Details
Keywords: by Martha Lagace
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

Measuring Social Impact Historically, economists and firms alike have banked on the theory that workers are motivated by earning financial incentives and boosting revenues. And in designing development projects for developing countries,... View Details
Keywords: by Carmen Nobel
  • 12 Apr 2004
  • Research & Ideas

Waking Up a Sleeping Company

issue of Medtronic's performance standards, I found that goals and deadlines were routinely set, missed, and then simply adjusted. Poor performance was rationalized by excuses. Even incentive payments were adjusted upward to reflect these... View Details
Keywords: by Bill George