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Show Results For
- All HBS Web
(3,192)
- People (17)
- News (1,046)
- Research (1,661)
- Events (3)
- Multimedia (3)
- Faculty Publications (638)
- 01 Sep 2008
- News
In Africa, Porter Sees Lessons for Health Care
around an integrated care model. For example, accompagnateurs, community healthworkers who make frequent home visits to administer drugs and check on individuals with HIV and TB, ensure timely diagnosis and adherence to therapy. This both... View Details
- Web
Credits - The High Art of Photographic Advertising - Baker Library | Bloomberg Center
HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Credits Curator: Melissa Banta Website Design & Production: Alex Taylor, Big Ring Design... View Details
- 01 Mar 2004
- News
HBS Alumni Association Board of Directors
outreach of clubs and associations. One key recommendation involves deployment of new technology to improve club communications, including the ability to broadcast e-mail and share member data. The Alumni Career View Details
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
increasing the amount of labor at a store is associated with an increase in profit margin. This did not come about through the impact of more labor on service quality, but through its impact on conformance quality—those "boring... View Details
- 24 Jul 2000
- Research & Ideas
Something Ventured, Something Gained: A European View of Venture Capital
Markt in 1997 (a creation of the Frankfurt Stock Exchange, or Deutsche Börse), there is a new and receptive home for initial public offerings. To learn the practitioner's point of view, Lerner assembled a panel of three distinguished... View Details
- Profile
Luc Sirois
lifelong idealism and drive to improve world. Sirois recalls his time at HBS as providing the spark necessary to direct his energies in the early days of the emerging digital superhighway. “Technology was enabling a new world. It didn’t... View Details
C. William Pollard
Pollard led ServiceMaster’s dramatic growth and diversification through the acquisitions of Terminix, TruGreen/ChemLawn, Merry Maids, and American Home Shield. During his tenure, Pollard continued ServiceMaster’s 22 consecutive years of... View Details
Keywords: Services
Robert L. Tillman
Shortly before Tillman took over the home improvement company, it had slipped out of its industry leading position, falling behind the newer and bigger Home Depot chain.... View Details
Keywords: Retail
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
how they're marketing themselves? Youngme Moon: Many mature service industries are in a service "arms race" in which they keep adding more and more services... View Details
- 11 Dec 2017
- News
Growing from Within
including our $1 any size soft drink promotion. Our future also requires that we keep challenging ourselves to improve and innovate and we are excited about the way we are elevating the customer experience through more modern restaurants,... View Details
- 24 Apr 2014
- News
Committed to a goal of 'zero harm' in the mining industry
As chief executive of Anglo American, one of the world’s largest mining companies, Cynthia Carroll (MBA 1989) worked to improve safety. True to her word, Anglo American’s mine fatalities decreased by nearly 60 percent during her six-year... View Details
- 01 Jun 2010
- News
MBAs on a Mission
he notes, “but I’m in a place where I can influence really important decisions every day, and that’s just where I’ve always wanted to be.” — DB Pushing the Ball Forward: As director of strategic initiatives, Jennifer Houston is overseeing construction of a new $185... View Details
- 22 Nov 2011
- News
A Storybook Beginning
goal of touching a million kids’ lives by 2015” by providing them with e-readers. Risher developed the idea for the venture during a world tour with his family that combined sightseeing with hands-on community improvement activities such... View Details
- Portrait Project
Nelya Nikonova
about discovering and improving the world, I left a familiar life in Russia and set off alone to study in America with just $20. My adventure turned out to be the American dream, a quilt of colorful patches: from living on a farm in... View Details
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
Artificial intelligence, machine learning, and big data will transform financial services and small-business lending long before they impact driverless cars, predicts Harvard Business School Senior Fellow Karen G. Mills. “As we speak,... View Details
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
firm but by most companies today. Yes, women were struggling to be fully present at home and work, but so were men. An always-on culture and gender-role expectations were to blame, not motherhood. And men were mourning the loss of their... View Details
- 01 Sep 2014
- News
Case Study: Declawing the Competition
into a community of cat lovers. — Doris Banchik-Moxley (MBA 1984) 1) As a subscription service, invoke a simple recurring mechanism to allow faster feedback on your customers’ preferences. This will allow you to improve products and View Details
- 25 Aug 2022
- News
Case Study: Sound Check
improved long-term retention rates. In the early days, it’s best to optimize for product feedback. If it’s easier to sell to smaller customers (with more volume), stick with this segment and treat the feedback as gold. Rapidly iterate... View Details
- Portrait Project
Brendan Sullivan
I am a five-year-old boy in Japan, and I stand out in a crowd. Strangers on the street approach me to pat my head. I am most self-conscious about this phenomenon when my sisters and I deliver baked goods to a nursing home for the needy.... View Details
- Web
Tips for Working Remotely | Information Technology
data in cloud storage instead of on your laptop. Also consider leaving personal devices at home and obtaining "burner devices." Use the HBS VPN when accessing data and services in your destination. Look to... View Details