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Show Results For
- All HBS Web
(4,280)
- People (22)
- News (1,416)
- Research (1,446)
- Events (8)
- Multimedia (108)
- Faculty Publications (711)
- 04 Mar 2011
- Working Paper Summaries
From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America
- Web
Logging In - Research Computing Services
Compute Cluster Logging In 8ms Follow our instructions to connect to the HBSGrid via a GUI or Terminal. Connection Requirements On-HBS-Campus TEST TEST To connect to the... View Details
- 11 Oct 2023
- News
Soldier On
that day for my city, the point of friction was the elementary school. I went down there and immediately connected with the police chief, talked to the school board members as well as city council that started to arrive. And then from... View Details
- Web
Terms of Use - Alumni
Notes Class Notes, in print and online, is a social forum for HBS alumni to share personal and professional news, reflections, non-political commentary, and photographs through the work of volunteer Class and Section Secretaries as a way to foster community and... View Details
- 16 Apr 2001
- Research & Ideas
Strategy and the Internet
were often forced to change the way they conducted activities in order to conform to the "best practices" embedded in the software. It was also extremely difficult to connect discrete applications to one another. Enterprise... View Details
Keywords: by Michael E. Porter
- Web
Your Alumni Community - Alumni
setting the stage for the Atlanta Opera’s next act Upload your resume to the Alumni Networking Resume Book to kick start those connections. Connect Now Your Alumni Community Alumni Clubs Connect with fellow... View Details
- 28 Jul 2023
- Blog Post
How I Landed My Manufacturing Internship at HBS
companies Kristen had suggested I apply to. The recruiter and I shared a personal connection – her father was from Buffalo, my hometown in Western New York. As a child, I took a family weekend vacation to the Corning Glass Museum, located... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
an entire unit of boundary spanners whose primary role was to interface with their clients and make their experience with JLL seamless. As JLL expanded its client base, the company realized the limitations of trying to connect its... View Details
- 11 Dec 2023
- Blog Post
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy
Leahy shares. “There's so much pressure and stress that individuals feel to find the perfect internship or the perfect next job. But HBS students and alumni are incredibly talented and can find the connective tissue from one step to the... View Details
- 05 Sep 2023
- Blog Post
Video: Welcome MBA Class of 2025
opportunity, this platform, to serve the public good.” Jana Kierstead: “You belong here. Make sure you take advantage of it. Appreciate every minute of it.” Adhavan Adityan (MBA 2024), Student Association Co-President: “The rigor of the HBS classroom is integral to the... View Details
- Forthcoming
- Article
Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment
By: Shunyuan Zhang and Das Narayandas
We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details
- January 2022
- Background Note
Common Prosperity? China Shifts Left
By: William C. Kirby and Noah B. Truwit
Since the founding of the People’s Republic of China in 1949, the ruling Chinese Communist Party (CCP) has been mistrustful of entrepreneurs and the private sector that operates outside the government’s authority. In its first decades under Mao Zedong, the CCP... View Details
Keywords: Market Reform; Gdp; Government Administration; Government and Politics; Private Sector; Governing Rules, Regulations, and Reforms; Economy; Globalized Economies and Regions; Entrepreneurship; Business and Government Relations; Globalized Markets and Industries; Social Issues; Society; Economic Growth; China
- March 2020 (Revised June 2023)
- Case
EyeControl: Inspiring Communication
By: Paul A. Gompers and Danielle Golan
Eye-controlled communication device startup EyeControl was founded in Tel Aviv, Israel in 2016 by cofounders with a shared personal connection to locked-in syndrome—a neurological disorder that left sufferers cognitively sound, yet paralyzed, with the exception of eye... View Details
Keywords: Health Disorders; Communication Technology; Business Startups; Expansion; Finance; Decision Making; Social Enterprise; Medical Devices and Supplies Industry
Gompers, Paul A., and Danielle Golan. "EyeControl: Inspiring Communication." Harvard Business School Case 820-078, March 2020. (Revised June 2023.)
- December 2007
- Article
Bankers, Industrialists, and Their Cliques: Elite Networks in Mexico and Brazil during Early Industrialization
By: Aldo Musacchio and Ian Read
The historiographies of Mexico and Brazil have implicitly stated that business networks were crucial for the initial industrialization of these two countries. Recently, differing visions on the importance of business networks have arisen. In the case of Mexico, the... View Details
Keywords: Business and Government Relations; Networks; Business History; Market Entry and Exit; Emerging Markets; Entrepreneurship; Financial Markets; Supply and Industry; Banks and Banking; Brazil; Mexico
Musacchio, Aldo, and Ian Read. "Bankers, Industrialists, and Their Cliques: Elite Networks in Mexico and Brazil during Early Industrialization." Enterprise & Society 8, no. 4 (December 2007): 842–880.
- Web
Rising Leaders for Social Impact Forum | Social Enterprise | Harvard Business School
change in the world. The forum builds a robust community that connects students and alumni who share a passion for social impact; and supports success in the classroom, navigating the unique career path, and challenges and opportunities... View Details
- 01 Sep 2023
- News
Startup Success Beyond Silicon Valley
nearest global research center to help him make connections and identify potential companies to feature in cases. Because research staff live and work in their respective regions, they have extensive contacts with local companies and... View Details
Keywords: Jennifer Mele
- Research Summary
THEME #1: BUILDING CAPABILITIES THROUGH TEAM FAMILIARITY
Are organizational capabilities simply the aggregation of individual skills and experience, or do they also depend on particular connections between individuals developed through prior work experience? Since a capability consists of the accumulated... View Details
- March–April 2021
- Article
Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others.
By: Gerald C. Kane and Lynn Wu
Organizations have long sought to improve employee performance by managing knowledge more effectively. In this paper, we test whether the adoption of digital tools for expertise search and access within an organization, often referred to as a support to an... View Details
Keywords: Digital Tools; Social Media; Social Networks; Transactive Memory Systems; Augmented Intelligence; Artificial Intelligence; Social and Collaborative Networks; Gender; Equality and Inequality; Technology Adoption; Knowledge Management; Performance Improvement; Power and Influence; Organizational Change and Adaptation
Kane, Gerald C., and Lynn Wu. "Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others." Organization Science 32, no. 2 (March–April 2021): 273–292.
- Web
Events - Business History
(Harvard Business School), “The Manila Galleon: Luxury Trade and the Silk-for-Silver Connection across the Pacific World, XVI-XVIII.” Marcel Anduiza (Harvard Business School), 12 pm to 1:30 pm May 14 14 May 2025 Virtual Seminar Grace... View Details
- Web
HBS Entrepreneurship Summit - Alumni
investors gathered together for an unprecedented two-day convening which provided a rich opportunity to forge connections through Harvard Business School with leaders of high-growth, deep tech, and biotech ventures. The goal was to... View Details