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Show Results For
- All HBS Web
(3,591)
- People (7)
- News (1,516)
- Research (1,538)
- Events (12)
- Multimedia (6)
- Faculty Publications (806)
- January 2018 (Revised May 2018)
- Case
AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that... View Details
Keywords: AT＆T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States
Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
- 01 Mar 2008
- News
“A National System of Income Supplementation”
neighborhoods. It also called for “a national system of income supplementation,” whose goal was not so much to increase “welfare,” but to economically stabilize impoverished communities in order to encourage private-sector investment and... View Details
- 01 Apr 1999
- News
Short Takes
a pioneer - in the process of capturing customer information, mining that information for value, and converting the information into shareable knowledge, which is then View Details
Keywords: Eileen K. McCluskey
- August 1998 (Revised June 2000)
- Case
FairMarket, Inc.: Where Buyers and Sellers Connect
By: Lynda M. Applegate, Jack Wieland and Chad M. M Raube
On February 20, 1997, FairMarket, an Internet-based business-to-business auction site, was launched. CEO, founder Scott Randall, drew on his experience building Internet businesses at NECX Direct, Yahoo, and Internet Shopping Network to build his business. This case,... View Details
Keywords: Business Startups; Debates; Entrepreneurship; Growth and Development; Growth Management; Management Style; Product Launch; Multi-Sided Platforms; Problems and Challenges; Information Technology; Information Technology Industry; Information Technology Industry
Applegate, Lynda M., Jack Wieland, and Chad M. M Raube. "FairMarket, Inc.: Where Buyers and Sellers Connect." Harvard Business School Case 399-006, August 1998. (Revised June 2000.)
- October 1986 (Revised January 1991)
- Case
Manac Systems International Ltd.
Manac Systems International is confronting a decision about how best to market one of its computer software product lines to small law firms. In the past, Manac has focused on traditional personal selling approaches to market software products that ran on IBM... View Details
Keywords: Marketing Communications; Marketing Channels; Software; Product Marketing; Information Technology Industry
Kosnik, Thomas J. "Manac Systems International Ltd." Harvard Business School Case 587-076, October 1986. (Revised January 1991.)
- 15 Dec 2011
- News
An HBS gift guide
shake this nagging feeling that we weren’t getting great value for our dollar.” View the duo's fashion earrings Next Open the world to disabled travelers Darren Brehm (MBA 2007) Founder, AbilityTrip HBS Social Entrepreneurship Fellow, 2010 “We created this site in... View Details
- 01 Oct 1998
- News
A Message from Dean Clark
is a particular need for managers to be entrepreneurial in spirit, to view business from a global perspective, and to know how to use information technology to their companies' best advantage. To meet this challenge, in the past few years... View Details
- 01 Dec 1997
- News
Short Takes
care by encouraging effective communication among care providers. In their working paper, "Networks and Organization Design: A Framework for Improving the Coordination of Patient Care," Gittell and Weiss argue that organization design... View Details
Keywords: Judith Ross
- November 2006 (Revised May 2007)
- Case
Hewlett-Packard Company: The War Within
By: Krishna G. Palepu, Jay W. Lorsch, Carin-Isabel Knoop and Eliot Sherman
In September 2006 it was revealed that the Hewlett-Packard Company (HP) had been carrying out an extended investigation of its own employees, board members, and journalists outside the company. The investigation was launched in response to a series of leaks to the... View Details
Keywords: Problems and Challenges; Employee Relationship Management; Corporate Accountability; Corporate Governance; Governing and Advisory Boards; Management Analysis, Tools, and Techniques; Corporate Social Responsibility and Impact; Communication Technology; Conflict and Resolution; Newspapers; Information Technology Industry; Information Technology Industry
Palepu, Krishna G., Jay W. Lorsch, Carin-Isabel Knoop, and Eliot Sherman. "Hewlett-Packard Company: The War Within." Harvard Business School Case 107-030, November 2006. (Revised May 2007.)
- 23 Oct 2018
- News
Coming of Age as the World Comes Apart
defer gratification forever. We can sacrifice as much as we need to, to be perfect or to match what standard somebody has set for us. And so, I have a feeling about my speaking career that is both very grateful for the skill and for the ability to View Details
- 24 Apr 2014
- News
Building a career one stage at a time
Deborah Denenberg (MBA 1983) talks about her career as a Broadway theater producer, business educator, and working parent. (Published April 2014) View Details
- 01 Dec 2017
- News
Research Brief: Better Brainstorming
extroverted may have the most information to share,” says Koning. “But the best ideas are generated by open and creative people who are connected to these loud mouths.” This was not what the researchers expected to learn. “There is a... View Details
Keywords: Jennifer Myers
- 20 Feb 2015
- News
E. Roe Stamps IV: Making A Difference
- 01 Sep 2008
- News
When You Speak, This Group Listens
level of programs and services for alumni worldwide. At our meetings three times each year, we are also kept informed of major issues and opportunities facing HBS, and we provide feedback on those that affect alumni. The 44 hard-working... View Details
- 01 Sep 2008
- News
Kenny Appointed Chief Marketing Officer
Brian Kenny, who has nearly twenty years of experience in marketing and communications at universities and firms such as Monitor, Genuity, and Arthur D. Little, has been named chief marketing and View Details
- 1998
- Chapter
The Converging Worlds of Telecommunications, Computing and Entertainment
By: David J. Collis, Stephen P. Bradley and P. William Bane Jr.
Keywords: Communication Technology; Information Technology; Entertainment; Telecommunications Industry; Computer Industry; Entertainment and Recreation Industry
Collis, David J., Stephen P. Bradley, and P. William Bane Jr. "The Converging Worlds of Telecommunications, Computing and Entertainment." In Sense and Respond: Capturing Value in the Network Era, edited by Stephen P. Bradley and Richard L. Nolan, 31–62. Boston: Harvard Business School Press, 1998.
- 22 Jun 2023
- News
Book Smart
issues across the nation were laid bare. “We’ve brought all of the tools we’ve built to underserved communities right here in our own backyards,” observes Risher. Thus far, Worldreader has reached 19 million readers in 48 countries. The... View Details
- March 2000 (Revised October 2004)
- Background Note
Adding Voice to the Web: A Note on Start-ups
By: Clayton M. Christensen and Tara Donovan
A study of start-up companies that have leveraged the technology of Internet Protocol (IP) telephony to develop applications that are positioned to have an impact on the offerings of traditional telecommunications organizations. View Details
- 01 Mar 2016
- News
Delivering Trust
perfect, but we just didn’t know the good and bad of the clinics we used.” In one case, a medical oversight resulted in a trip to the ER for Deborah, despite the clinic’s high-profile reputation. Someone, they thought, should do something about the lack of accessible... View Details
Keywords: Julia Hanna
- 24 Apr 2014
- News
Investing in college students to make the most of their education
ERoe Stamps IV (MBA 1974) talks about his goals for the Stamps Scholars Program, which is offered at more than 25 American universities to help college students make the most of their educational experiences. (Published April 2014) View Details