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Show Results For
- All HBS Web
(3,263)
- People (19)
- News (661)
- Research (1,616)
- Events (27)
- Multimedia (30)
- Faculty Publications (1,011)
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- 03 Jul 2012
- First Look
First Look: July 3
unobserved characteristics of origin and host countries. We further show that egalitarianism correlates in a conceptually compatible way with an array of organizational practices pertinent to firms' interactions with non-financial... View Details
Keywords: Sean Silverthorne
- 23 Nov 2010
- First Look
First Look: November 23
Links" or "Advertisements"?: Measuring Labeling Alternatives in Internet Search Engines Authors: Benjamin Edelman and Duncan S. Gilchrist Abstract In an online experiment, we measure users' interactions with search engines,... View Details
Keywords: Sean Silverthorne
- 11 Jul 2006
- First Look
First Look: July 11, 2006
two distinct customer segments. The new format was a departure from Best Buy's winning formula and required adjustments in interactions between various parts of the Best Buy organization, including a new set of segment leaders. Purchase... View Details
Keywords: Sean Silverthorne
- 10 Nov 2014
- HBS Case
How Restaurants in Lima and Copenhagen Became Best in the World
makers of things are enthusiastic about sharing them, and this is a way for them to interact with more people. There is a pride in transparency, and it also happens to work as a way to get loyal, adoring customers to spread the word.... View Details
- 24 May 2011
- First Look
First Look: May 24
Dishonest Self-Reports Authors:Lisa L. Shu, Nina Mazar, Francesca Gino, Dan Ariely, and Max H. Bazerman Abstract Many business and governmental interactions are based upon trust with the assumption that all actors generally comply with... View Details
Keywords: Sean Silverthorne
- 04 Dec 2007
- First Look
First Look: December 4, 2007
identities, specifically previously enacted ones, constitute potent incentives for inducing efforts or actions. People Are Experience Goods: Improving Online Dating with Virtual Dates Authors:Jeana H. Frost, Zoë Chance, Michael I. Norton, and Dan Ariely... View Details
Keywords: Martha Lagace
- November 2017
- Teaching Note
Tencent
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 718-426.
Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking... View Details
Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Value Creation; Emerging Markets; Product Development; Segmentation; Business Units; Communication; Profit; Communications Industry; Entertainment and Recreation Industry; Financial Services Industry; Information Industry; Information Technology Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Music Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; Web Services Industry; Asia; China; Canton (province, China)
- 14 Mar 2017
- First Look
First Look at New Research, March 14
series of experiments, the researchers tested four increasingly interactive ways in which Facebook might affect customers’ behavior. First, they explored whether liking a brand—passively following it—makes people more likely to purchase... View Details
Keywords: Sean Silverthorne
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
heavy-handed we had to be." John puts it another way: "Cost transparency doesn't fall apart until we say, 'Hey guys, we're ripping you off.'" Meanwhile In The Real World The researchers took the academic experiments into the real world by examining customers View Details
- 10 Apr 2006
- Research & Ideas
Lessons from the Browser Wars
between 1995 and 1999. Understanding the complex interaction between the two technologies and how a second mover was able to unseat the incumbent market champion will help innovators of all stripes learn how new technology gets diffused... View Details
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
practices; yet, tighter coupling is more likely in suppliers with certain types of managerial structures (certified management system and unions). We also find important interactions between these organizational structures: managerial... View Details
Keywords: Sean Silverthorne
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
customer has a bad experience, they might just not come back again. Airbnb is really trying to interact with customers more frequently by adding services, even in your own city. So, instead of traveling, you might use Airbnb to line up... View Details
- 28 Feb 2017
- First Look
First Look at New Research, February 28
interactions to remote medical scribes, thus freeing doctors from the burden of having to manually input information into an electronic medical record (EMR) and giving them additional time to focus on patients. Shakil and Tran had grown... View Details
Keywords: Sean Silverthorne
- 07 Jun 2004
- What Do You Think?
How Important are Big Ideas?
list, practice outside the U.S. (For the curious, the top four they list are Michael Porter, Tom Peters, Robert Reich, and Peter Drucker.) The authors point out that "although gurus vary in how they go about their work, all of them must do three things: View Details
Keywords: by James Heskett
- 05 Nov 2001
- Research & Ideas
Venture Capital Goes Boom—or Bust?
computer to access data stored on another and to interact with that information. As he publicized his innovation among his fellow employees and across the computing community, people admired the quality of his work. In fact, in... View Details
Keywords: by Paul A. Gompers & Josh Lerner
- 23 Apr 2001
- Research & Ideas
Market Research Meets the “People Factor”
managers' firms, the degree of interaction between managers and researchers, and the stage of the product's life cycle. But one of the most crucial determinants of how market research is used, they discovered, is the element of surprise.... View Details
Keywords: by Martha Lagace
- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
project teams at a prominent design firm revealed two distinct helping processes, both characterized by deep, sustained engagement that far exceeds the brief interactions described in the helping literature. Such deep help consisted of... View Details
Keywords: Sean Silverthorne
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
Catalysts And Nourishers In addition to studying the effect of progress, the researchers analyzed the workday diaries to determine the factors that facilitated progress: catalysts (events that helped a project move forward) and "nourishers" (interpersonal... View Details
Keywords: by Carmen Nobel
- 06 Oct 2015
- First Look
October 6, 2015
our understanding of the psychology behind consumers' decision making, their interactions with other consumers, and the effects of societal factors on consumption. The Cambridge Handbook of Consumer Psychology will act as a valuable guide... View Details
Keywords: Sean Silverthorne
- 25 Oct 2011
- Research & Ideas
Chasing Stars: Why the Mighty Red Sox Struck Out
team-specific than others. Pitchers, catchers, and shortstops must interact closely with other team members on the field. Thus, their star power may be less portable than that of outfielders, who operate more autonomously. Take star... View Details