Publications

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18 Jul 2019
News

Apollo 11 Astronaut Michael Collins Reflects on the 50th Anniversary of the Moon Landing

In celebration of the 50th anniversary of 1969’s successful Apollo 11 voyage, Michael Collins (AMP 69, 1974) has been sharing his memories of... View Details

January 2010 (Revised February 2011)
Case

The Random House Response to the Kindle

By: Bharat N. Anand and Peter Olson

In early 2010, e-readers, like Amazon's Kindle and Apple's impending iPad, threatened to disrupt the book publishing industry. The case provides an overview of the industry, describes the broader trends regarding e-readers, and asks: how should major publishers like... View Details

Keywords: Change Management; Trends; Disruptive Innovation; Technological Innovation; Consumer Behavior; Industry Structures; Corporate Strategy; Hardware; Publishing Industry

Educators

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

School. A book excerpt follows. Sarah Jane Gilbert: Your book focuses on how companies can profit, regardless of market conditions, by immersing themselves in View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

06 Aug 2009
Working Paper Summaries

Buy Local? The Geography of Successful and Unsuccessful Venture Capital Expansion

Keywords: by Henry Chen, Paul A. Gompers, Anna Kovner & Josh Lerner

20 Sep 2013
Working Paper Summaries

Historical Origins of Environmental Sustainability in the German Chemical Industry, 1950s-1980s

Keywords: by Geoffrey Jones & Christina Lubinski; Chemical

March 1983
Article

Brilliant but Cruel: Perceptions of Negative Evaluators

By: T. M. Amabile

Using edited excerpts from actual negative and positive book reviews, this research examined the hypothesis that negative evaluators of intellectual products will be perceived as more intelligent than positive evaluators. The results strongly supported the hypothesis.... View Details

Keywords: Social Psychology; Situation or Environment; Performance Evaluation; Perception; Status and Position; Attitudes; Prejudice and Bias; Power and Influence

17 Jan 2011
Research & Ideas

Being the Boss

Nineteen years ago, Harvard Business School professor Linda A. Hill wrote the first edition of her book Becoming a Manager, detailing the... View Details

Keywords: by Carmen Nobel

22 May 2017
Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

Pauline Brown joined the HBS faculty following a tenure as Chairman of North America at the French luxury goods conglomerate, LVMH Moët Hennessy Louis Vuitton. (Photo credit:... View Details

Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism

July 2002 (Revised February 2003)
Case

Fresh Start? Peru's Legacy of Debt and Default (A)

By: Julio J. Rotemberg and Lisa Lewis

Considers the situation facing Alberto Fujimori as he takes office in 1990. Pays particular attention to Peru's long history of international borrowing, default, and renegotiation. This history suggests that the costs imposed by foreigners on Peru when it failed to... View Details

Keywords: History; International Finance; Sovereign Finance; Economy; Borrowing and Debt; Peru

Educators

Web

Expatriate Traders in the Treaty Port Communities - A Chronicle of the China Trade

of the China Trade Introduction Doing Business with China Augustine Heard & Co. The Canton Trade Commodities & Currencies Treaty Ports & Compradors Clippers & Steamships... View Details

May 2010
Supplement

Tim Westergren of Pandora Radio

By: Willy C. Shih and Halle Alicia Tecco

Pandora Radio is at a crossroads. Founder Tim Westergren has just been told by a well known VC to get rid of his unprofitable customers in order to get his costs down, but Westergren is not sure that such actions are consistent with his company's business model.... View Details

Keywords: History; Business Model; Customers; Venture Capital; Internet and the Web; Cost Management; Outcome or Result; Customization and Personalization; Growth and Development Strategy; Music Industry

21 Jan 2016
Blog Post

HBS and the Arts

I am what you may consider an atypical candidate at HBS; I am an art history major in pursuit of an MBA, dedicated to a career path in the arts. My fascination with art... View Details

Keywords: Nonprofit / Government; Entertainment / Media / Sports

April 1984
Teaching Note

France (B): Formulation of the Fourth National Plan, Teaching Note

By: Bruce R. Scott

Keywords: History; France

December 2003 (Revised April 2005)
Case

Birth of Modern Macroeconomic Policy, The: Sweden and the Great Depression

By: Julio J. Rotemberg and Lisa Lewis

By early 1937, a debate over the proper conduct of monetary policy raged in Sweden. Sweden's response to the Great Depression was unique. It had, in particular, embraced a revolutionary goal for monetary policy when it abandoned the gold standard in 1931. View Details

Keywords: History; Money; Policy; Financial Crisis; Macroeconomics; Sweden

1995
Book

Resource-Based and Evolutionary Theories of the Firm: Towards a Synthesis

By: C. A. Montgomery

Keywords: Business History

May 2018
Teaching Note

AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century

By: Daniel P. Gross and William R. Kerr

Teaching Note for HBS No. 718-486. View Details

Keywords: AT＆T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States

1997
Book

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

By: Clayton M. Christensen

His work is cited by the world's best known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic bestseller, innovation expert Clayton M. Christensen shows how even the most outstanding companies can do everything right—yet still lose market... View Details

Keywords: Disruptive Innovation; Leadership