Publications

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August 2011
Teaching Note

Friend Bank: The Time for Hope (TN)

By: Clayton Rose and Sally Canter Ganzfried

Teaching Note for 310-070. View Details

Keywords: Banks and Banking; Planning; Transformation; Business Offices; Financial Crisis; Economic Slowdown and Stagnation; Goals and Objectives; Competitive Strategy; Opportunities; Banking Industry; Alabama

October 2023
Case

JPMorgan Chase in Paris

By: Joseph L. Bower, Dante Roscini, Elena Corsi and Michael Norris

In 2019, Daniel Pinto, President and COO of JPMorgan Chase, has to make a recommendation to the bank’s Chairman and CEO, Jamie Dimon, about where to physically locate the bank’s European trading operations after Brexit takes effect in 2020. The decision-making process... View Details

Keywords: Change Management; Banks and Banking; Financial Markets; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Decisions; Banking Industry; Europe; European Union; France; United Kingdom; Paris

March 2006 (Revised May 2010)
Case

Banco Hipotecario S.A.

By: Daniel Baird Bergstresser, Arthur I Segel and Alexandra de Royere

In 2003, the chairwoman and controlling shareholder of Argentina's leading residential mortgage lender are considering how to bring the bank's restructuring to a successful conclusion as the country's economy continues to suffer from the impact of the 2001-2002... View Details

Keywords: Restructuring; Currency; Banks and Banking; Mortgages; Crisis Management; Competition; Argentina

December 1993 (Revised March 1997)
Case

Recruiting at Bowles Hollowell Conner & Co.

By: John J. Gabarro, Herminia M. Ibarra, John P. Kotter and Andrew P. Burtis

Examines the recruiting process of Bowles Hollowell Conner & Co. (BHC), an investment banking firm known for its work with middle market companies. Specifically, presents a profile of the firm and its recruiting process and then examines that process through the firm's... View Details

Keywords: Investment Banking; Recruitment; Selection and Staffing; Job Interviews; Banking Industry

15 Nov 2001
Research & Ideas

Five Questions for Paul Gompers and Josh Lerner

by venture groups in the upcoming years, as well as an imposition of tougher terms on venture groups by the institutions who are their primary sources of capital. At the same time, there have been some fundamental changes happening in the... View Details

Keywords: by Carol Elsen; Financial Services

January 2008
Teaching Note

Pilgrim Bank (A): Statistics Review with Data Desk

By: Frances X. Frei

Teaching Note for 602104. View Details

Keywords: Decision Making; Policy; Banks and Banking; Management Teams; Motivation and Incentives; Customers; Mathematical Methods; Service Operations; Banking Industry

11 Oct 2017
Research & Ideas

The House Wants to Squelch Voices of ‘Small’ Shareholders. Research Shows Those Voices Matter.

Source: iStock In June 2017, the US House of Representatives passed the Financial CHOICE Act, a 589-page bill designed to repeal many of the regulations in the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. Buried on... View Details

Keywords: by Carmen Nobel

17 Jun 2008
First Look

First Look: June 17, 2008

loans to small firms and those with more "soft information"—particularly in states with weak legal enforcement of financial contracts. However, decentralized banks are also more responsive to the competitive environment when... View Details

Keywords: Martha Lagace

April–May 2017
Article

Career Concerns of Banking Analysts

By: Joanne Horton, George Serafeim and Shan Wu

We study how career concerns influence banking analysts' forecasts and how their forecasting behavior benefits both them and bank managers. We show that banking analysts issue early in the year relatively more optimistic and later in the year more pessimistic forecasts... View Details

Keywords: Sell-side Analysts; Analyst Forecasts; Analysts; Investment Recommendations; Career Advancement; Career Management; Labor Mobility; Labor Market; Prejudice and Bias; Personal Development and Career; Forecasting and Prediction; Investment Banking

SSRN

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06 Feb 2006
What Do You Think?

Should CEOs of Public Companies Offer Earnings Guidance?

this exposure." Shiva Rajgopal, who has investigated firms that stop giving guidance, shared some of his findings and those of his colleagues: " . . . firms that stop guiding have poor trailing earnings and stock return performance; they also have lower View Details

Keywords: by James Heskett; Financial Services

July 2007 (Revised May 2008)
Case

Central Bank: The ChexSystemsSM QualiFile® Decision

By: Dennis Campbell, Francisco de Asis Martinez-Jerez, Peter Tufano and Emily McClintock

The "Central Bank" series analyzes the use of information and product design for managing the counterparty risk of newly acquired customers. Central Bank, a mid-sized regional U.S. bank, was attempting to grow its customer base by increasing the number of new checking... View Details

Keywords: Central Banking; Knowledge Management; Customer Satisfaction; Risk Management; Risk and Uncertainty; Decision Making; Banking Industry; United States

October 2000 (Revised November 2000)
Case

Handspring

By: Myra M. Hart and Mary Rotelli

Donna Dubinsky and Jeff Hawkins, founders of Palm Computing, have launched a new venture--Handspring. They are preparing for an IPO in the spring of 2000. When the markets begin to collapse and their investment bankers suggest a significantly lower price, they must... View Details

Keywords: Entrepreneurship; Business Startups; Investment Banking; Initial Public Offering; Valuation; Business Processes; Computer Industry; Technology Industry

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October 2007 (Revised March 2008)
Case

First National Bank's Golden Opportunity

By: Shawn A. Cole, Peter Tufano, Daniel Schneider and Daryl Collins

Executives at First National Bank in South Africa are considering whether to launch a potentially exciting, but rather unorthodox, new savings product. Instead of paying interest, this product gives depositors the chance to win large cash prizes each month. Michael... View Details

Keywords: Decision Choices and Conditions; Banks and Banking; Investment; Innovation and Invention; Product Launch; Demand and Consumers; Banking Industry; South Africa

03 Jul 2012
First Look

First Look: July 3

address poverty and poverty-related social needs. Using a number of illustrative cases, we explore how variation of local institutional mechanisms shapes the local "face of poverty" in different communities and how this relates... View Details

Keywords: Sean Silverthorne

16 Oct 2007
First Look

First Look: October 16, 2007

Working PapersShamed and Able: How Firms Respond to Information Disclosure Authors:Aaron K. Chatterji and Michael W. Toffel. Abstract We apply institutional theory to explain how firms respond to information disclosure. Considering the... View Details

Keywords: Sean Silverthorne

10 Oct 2017
First Look

First Look at New Research and Ideas, October 10, 2017

forthcoming New York: Palgrave Macmillan New Perspectives on the History of Political Economy By: Fredona, Robert, and Sophus A. Reinert, eds. Abstract—This volume offers a snapshot of the resurgent historiography of political economy in the wake of the ongoing global... View Details

Keywords: Sean Silverthorne

30 Jan 2007
First Look

First Look: January 30, 2007

and Erik Stafford Periodical:Journal of Financial Economics (forthcoming) Abstract This paper examines institutional price pressure in equity markets using market prices of mutual fund transactions caused by... View Details

Keywords: Martha Lagace

September 1992 (Revised November 1993)
Supplement

Germany in the 1990s: Managing Reunification, Supplement Two

By: George C. Lodge

Designed to be handed out after discussion of Germany in the 1990s: Managing Reunification and its Supplement. View Details

Keywords: Political Elections; Economy; Situation or Environment; Inflation and Deflation; Interest Rates; Central Banking; Integration; Germany; Italy; United Kingdom; Europe

January 2019
Supplement

JPMorgan Chase: Invested in Detroit (C)

By: Joseph L. Bower and Michael Norris

Video Supplement to HBS Case Nos. 918-406 and 918-410.
Beginning in 2014, JPMorgan Chase launched “Invested in Detroit,” a $100 million philanthropic investment in the city over five years. The bank worked with local economic development organizations,... View Details

Keywords: Philanthropic Investment; Banking; Economic Development; Local Economic Development; Workforce Development; Financial Institutions; Corporate Social Responsibility and Impact; Urban Development; Business and Community Relations; Philanthropy and Charitable Giving; Expansion; Banking Industry; United States; Michigan; Detroit